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  • Customers like
    • Design of furniture12
    • Customer service5
    • Salesperson4
  • Customers don't like
    • Being lied to28
    • Customer service sucks19
    • No one wanted to fix problem16

  • 2 days ago
  • Furniture and Decor
  • Bellevue, Washington
  • 1

Mi compañia lea suplia el diesel para la planta electrica del la tienda en plaza las america y son bien malas pagas despues que solicitaron el servicio y se lea dio nunca pagaron aun seguimos esperando pago de facturas pendiente ni el sr. Alex Mendez quien hizo promesa del pago y han pasado 2 Meses ni el sr. Carlos Ramos quien fue la persona que solicito el servicio ni la gerente de la tienda... Read more

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  • 2 days ago
  • Furniture and Decor
  • Edmonton, Alberta
  • Ashley Furniture
  • 25
  • REVIEW RATING 4/5

BUYER BEWARE! very bad experience we had with them especially their service. Long story short very pushy sales people, they tell you one thing to get you sign a purchase order form without explaining the fine details, like telling you you can change your mind or cancel up to 24 hours before delivery but they don't tell you they will charge you 10% fee even if you are changing two weeks before the... Read more

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  • Jul 23
  • Furniture and Decor
  • Honolulu County, Hawaii
  • Ashley Furniture Durablend Leather Furniture Set
  • 84
  • REVIEW RATING 5/5
Ashley Furniture - Was sold a
1 of 7

Bought the living room set in January of 2014 (estimate). Within a few months the "LEATHER" started peeling. I thought it would be just a very small part but it continued to get worse and worse. Finally, my wife called 13 months after purchase ($2,500 sofa, love seat and recliner) and were told they only had 6 month warranty and nothing they could do. They STILL at this point did not make it... Read more

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  • Jul 23
  • Other
  • Florissant, Missouri
  • Sectional
  • 48
  • REVIEW RATING 4/5

Month 1 after the purchase of a large sectional from Ashley it came apart. A technician came in and re-hooked the sectional. We sat on the sectional and within a few weeks it came unhooked at the seams. Another repair person came out. Over a month the sectional came unhooked again in the same spot, parts were ordered which took 3 weeks to arrive, and when the technician came out they were not... Read more

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  • Jul 22
  • Furniture and Decor
  • New York, New York
  • Ashley Furniture Bed
  • 158
  • REVIEW RATING 5/5
Review about Ashley Furniture Bed from New York, New York
1 of 3

Dont ever buy from this company!!! I purchased a bed frame with a mattress & a box spring from them ONLY 2 MONTHS AGO ! And i went to change my bed sheets and noticed mold on the box spring cover! I ripped open my box spring to find BLACK MOLD all over the wood!!!!! I called ashely furniture for my money back & to take this piece of garbage out of my house, it is now a week and still... Read more

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  • Jul 21
  • Furniture and Decor
  • Rohnert Park, California
  • Ashley Furniture Recliner
  • 138
  • REVIEW RATING 5/5

Ashley Furniture stores are nothing but a SCAM. I bought some leather chairs that were nice in the store (I was assured they were genuine leather) and when they were delivered, they REEKED of chemicals. They smelled nothing like leather. I know this is not normal because I have ordered new leather furniture before, from another major furniture store, and they did not stink at all. These chairs... Read more

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  • Jul 21
  • Furniture and Decor
  • Havre, Montana
  • Ashley Furniture Dining Room Set
  • 15
  • REVIEW RATING 4/5

My family bought a kitchen dining set from the Robert, LA location. We were told the furniture was all made of real wood and we paid a lot for everything. Over $2000 for a table and a few chairs. The chairs started falling apart after a month or two. They were made of press board that looked like compressed cardboard. The tables finish is awful as well. It scratches from anything, even sliding a... Read more

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  • Jul 20
  • Furniture and Decor
  • Orlando, Florida
  • Ashley Furniture Leather Sofa
  • 129
  • REVIEW RATING 5/5
Ashley Furniture - EVERY SOFA IS PEELING.
1 of 3

AFTER TWO YEARS OF PURCHASE THE LEATHER OF THE SOFAS JUST STARTED TO PEEL. THE SOFAS WERE NEVER CLEANED WITH ANY HARMFUL PRODUCTS TO CAUSE THE PEELING. PEICES OF THE LEATHER REGULARLY BREAK OFF OF THE SOFA AND FALL OFF. THE SOFA LOOKS PATCHY AND IS AN EYESORE. WE PAID 3,000 DOLLARS FOR THE SOFAS. MY NAME IS MOHAMMED AMEEN KHAN AND MY HOME PHONE NUMBER 4078548385 AND MY CELL IS 4078836179. MY... Read more

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  • Jul 20
  • Furniture and Decor
  • Okolona, Kentucky
  • Ashley Furniture Loveseat
  • 32
  • REVIEW RATING 4/5

I was told 2 weeks in advance that my love seat and recliner would be delivered on 7-18-15, 11:00-2:00pm. I waited until 1:30 and no truck. I called (took 30 minutes to get through) and was told my furniture was on the truck. At 3:00pm still no truck and no phone call. I called back, was told they were about 3 hours behind and that someone was to have called me (which they did not). Arrival at... Read more

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  • Jul 16
  • Furniture and Decor
  • Riverview, Florida
  • Ashley Furniture Durablend Sofa
  • 75
  • REVIEW RATING 4/5

We purchased a Durablend sofa & loveseat but upon receipt was nothing like the store floor model. Not only was the color completely off but the actual fabric felt very cheap & almost plastic. I have made several calls & was told it was like this because it was new & just needed to be worn in. After several more calls stressing how disappointed & unsatisfied I still was with... Read more

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