1.6
  • Design of furniture6 votes
  • Brand2 votes
  • Customer service2 votes
  • Being lied to20 votes
  • Customer service sucks13 votes
  • No one wanted to fix problem8 votes
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Don't buy from Ashley! I purchased sofa set and was told two weeks for delivery. After the purchase they said it would be much longer. I asked for my money back and they don't give refunds! Never again - stuck waiting months. Add comment

  • 20 hours ago
  • Furniture and Decor
  • Portland, Oregon
  • 26
  • REVIEW RATING 4/5

Well all I can say is buyer beware! Ashley furniture has such horribly deceiving policies just to ensure a sale. I purchased over $12,000 in furniture and items weren't delivered on time. When we tried to cancel and return an undelivered portion they refused. They stated that you have to cxl your order within 48 hrs of purchase to get a refund (even though it can take them weeks to deliver), even... Read more

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  • 2 days ago
  • Furniture and Decor
  • Houston, Texas
  • Living Room Set
  • 102
  • REVIEW RATING 5/5
Ashley Furniture - Review about Living Room Set from Houston, Texas
1 of 2

I have never had experience furniture the way I experienced it with Ashley Furniture. The worst ever. My first living room set delivered was damaged. I did a re select, the second set was also damaged...I did a re select at another store, furniture was delivered...again damaged. If I pay 3600 on a living room set I expect it to be perfect. Never again will I buy from Ashley Furniture. I cant... Read more

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  • Feb 24
  • Furniture and Decor
  • Jacksonville, Florida
  • Queen Size Mattress
  • 48
  • REVIEW RATING 4/5

Purchased stearns and foster (sealy) queen mattress set 7/14. I tested the set in the showroom for over 30 minutes before deciding to purchase. After receiving set several days later I was upset that the mattress felt very firm instead of the plush soft one I tested at store. Tried sleeping on mattress for several days before returning to store with complaint. Salesman told me I needed to break... Read more

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Leather peeled after 14 month...worst funiture I have ever bought....never again !!!! Add comment

I bought over $3000 of furniture plus $108 delivery charge its been 2 days and my stuff has not been divered I keep getting the run around! I bought new furniture cuz I need itnot just to spend money for no reason! I work til 7 pm m-f when is there time to get it!?seriously! Add comment

  • Feb 21
  • Furniture and Decor
  • Redfield, Arkansas
  • Bedroom Set
  • 109
  • REVIEW RATING 4/5

02/2015 I just bought my 7yr son a bedroom set from our local furniture store which bought the set from the Ashley furniture store. My son through-up at school after sleeping in his room once. I aired the room out for two days however it still smells like a factory and now the whole house is starting to smell. I'm starting to get headaches and feel weak myself. I'm a single mother and just can't... Read more

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  • Feb 20
  • Furniture and Decor
  • Niagara Falls, New York
  • Bedroom Set
  • 104
  • REVIEW RATING 4/5

about 4 years ago I purchased a bedroom set coming close to about $5000. The salesman at the time shoved the warranty down my throat for $369 and told me that if the warranty was not used I would get a full refund so it's really a no brainer and that's a quote. I was there with my fiance and my mother at the time both remember hearing the same exact words come out of the salesman's mouth. I... Read more

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  • Feb 19
  • Furniture and Decor
  • Sumter, South Carolina
  • Bedroom Set
  • 81
  • REVIEW RATING 4/5

I went to the Sumter, SC store. We picked out a bedroom set and mattresses for $2,000. The sales lady told me the furniture was on sale at 30% off and accessories half off. She said she would waive the delivery fee. When I went to pay for it her total was higher than what I figured. When I asked to see her paper she wouldn't let me see it and she said "Ohh the bed is only 20% off that's why. So I... Read more

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  • Feb 19
  • Furniture and Decor
  • Corpus Christi, Texas
  • Furniture
  • 27
  • REVIEW RATING 4/5

Horrible service at the corpus Christi store! The manager is a ***! He thinks he's the owner, and very rude! They lie to you and claim they are giving you a deal. Got my furniture in and it was damaged. Oh and guess who told me !! There own delivery guys, he said they tried to glue the headboard. Omg!!!! I paid 1000 dollars. I called , once again manager thinks he owns the place. I had to wait a... Read more

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