1.6
  • design of furniture3 votes
  • brand2 votes
  • Poor2 votes
  • Being lied to14 votes
  • Customer service sucks9 votes
  • No one wanted to fix problem6 votes
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  • Jan 25
  • Furniture and Decor
  • Bergenfield, New Jersey
  • Dining Room Table
  • 44
  • REVIEW RATING 3/5

Purchased a dining room table with 6 chairs approx. 5 years ago. The wood on top is a Pecan color with Antique White bottom. First time we sat to have dinner, thank god we all filled our plates by the stove and carried them to the table. When cleaning up we noticed the heat from our plates left big round spots that were hard to get out. Also, constantly have water spots as soon as you place a... Read more

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  • Jan 20
  • Furniture and Decor
  • League City, Texas
  • Lamp
  • 43
  • REVIEW RATING 4/5

They DO NOT meet their delivery dates, keep changing!! Furniture is of poor quality. They do not follow through with their commitments to fix things that are broken. Poor staff and management. Nobody cares!! Spent countless hours on the phone trying to get my furniture delivered. Got bits and pieces. Had a dinnette table and no chairs for over 2 weeks. Had a love seat and no sofa for 2... Read more

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  • Jan 20
  • Furniture and Decor
  • Sofa Set
  • 32
  • REVIEW RATING 4/5

I had tremendous dissatisfaction and inconvenience on account of purchasing Ashley Signature Sofa set from their distributor in Dubai. The Quality of the Sofa did not meet basic expectations of a Sofa set . The store representative at Atrium furniture in Dubai insisted that we can select a Sofa from the catalogue and can be rest assured about its Quality.He gave us wrong commitment on the Quality... Read more

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  • Jan 18
  • Appliances and Electronics
  • Harris, Saskatchewan
  • Appliances
  • 28
  • REVIEW RATING 4/5

Nov 30/14 I purchased washer/dryer, range, fridge, OTR microwave, dishwasher, Tempurpedic bed. Delivery was scheduled for Jan 17/15 in my new home and moving decisions were based on this delivery. I had been in touch with my salesman, Dwayne, who confirmed everything was a go. The delivery service states the customer will receive a call the day before to confirm a three hour window. I did not... Read more

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  • Jan 16
  • Advertisements and Cons
  • San Jacinto, California
  • Warranty
  • 57
  • REVIEW RATING 4/5

i was lie to buy sales person, told me guardian warranties cover everything, it did not, i had tried to use warranty many times and it is like pulling teeth, it is hard to use the warranty and they always tell me, is not cover, do not spend your money buying warranties, also do not buy there durablend products, it peels off. the sales person told me it does not. I shop at colton california... Read more

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  • Jan 13
  • Furniture and Decor
  • Concord, North Carolina
  • Sofa
  • 120
  • REVIEW RATING 4/5

We have owned two sofa from Ashley were told 100 percent leather after about 2 years first one it started peeling So we complain didn't do any good so the store we purchased it from gave us a $300.00 discount on another one and it has done same thing I will never ever buy anything that is ASHLEY furniture again so now we have spent over 3400.00 on there furniture that is no good And cant get them... Read more

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Resolved

  • Jan 10
  • Furniture and Decor
  • Kyle, Texas
  • Bed
  • 1
  • 1
  • 16
  • REVIEW RATING 5/5
Ashley Furniture - Review about Bed from Kyle, Texas
1 of 2

I bought a bed in December. Its been delivered in 3 shipments & still not assembled. Now I have parts of it on the floor & leaned up against the walls of my bedroom,;for over a week. No call back from Ashley, today, about this. Read more

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I bought a Ashley sectional sofa tan and brown,after about 2 years it had fallen in,you could hardly get up off of it,that one was replaced with another one and now it's the same way!! Add comment

  • Jan 07
  • Furniture and Decor
  • North Liberty, Iowa
  • Furniture
  • 133
  • REVIEW RATING 5/5

We purchased furniture on 11/26/2014, we were told we would have the furniture in a couple weeks and promised by the store before Christmas. We did not receive the furniture before Christmas, we received no follow up phone calls or status updates in regards to our purchase with Ashley Furniture. We had to return to the store and ask for a refund because they could not give us any updates as to... Read more

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