Ashley Furniture Complaints and Reviews

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Ashley Furniture
Main address: Attn: Consumer Affairs 54612 Arcadia WI
800-477-2222, ,
  • 1,421+10 mobile complaints
  • $820K claimed losses
  • $573 average
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  • 4 hours ago
  • Other
  • Brooklyn, New York
  • Furniture
  • 6

i went to buy a dining set of 6 chairs and 1 table at Mylah Furniture making business as Ashley Furniture, in Brooklyn NY. the sales person name is Moris. He was talking to me that those were the best table better than Raymour & Flanigan. also moris has told me that the dining set was made in usa not in china. when i receive the table and chairs, one of them was broken and the other one is... Read more

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  • 1 day ago
  • Furniture and Decor
  • Toronto, Ontario
  • Sofa Bed
  • 12

I purchased a sofa bed via Bomar in Milton, On! I had problems from day one! The cushions were replaced! The mattress springs (bed slept on once) went through mattress and they replaced with thicker mattress! Never slept on and rings from springs show! Bomar went to replace and brought orange piece when I refused to accept wrong sofa and colour and return my original sierra colour they tossed on... Read more

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  • 2 days ago
  • Furniture and Decor
  • Kissimmee, Florida
  • 9420035 9420025
  • 1
  • 1
  • 54

I purchased a living room set, sofa, love seat, recliner and coffee table four years ago. Also purchased the 5 Year Warranty. Now I had problems with the recliner peeling and cracking and the love seats arm is broken. After jumping through many hoops with the warranty company and Ashley furniture. I paid an extra $100 to get to keep the damaged love seat and use it in another room in the... Read more

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  • Aug 25
  • Furniture and Decor
  • Incomplete Order Delivery
  • 24

First of all i ordered 1 months ago some furniture two bed sets and some couches, they took everything incomplete i got my furniture all separate, and i'm still missing some stuff from my order i had to cancel my order because they were taking too long. i talked to the manger and the sales man and they wouldn't give me a response about getting my order complete. they were so unorganized and they... Read more

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  • Aug 23
  • Furniture and Decor
  • Omaha, Nebraska
  • Peeling Leather
  • 55

Bought two Ashley leather loveseats with center console from Nebraska Furniture Mart in Omaha Nebraska. After 15 months one side of one loveseat around the head area is peeling.I asked Ashley to recommend a repair since the warranty was for one year - they said contact the retail store where I bought it, they had nothing to do with it now. I contacted Nebraska Furniture Mart and they said they... Read more

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  • Aug 23
  • Furniture and Decor
  • Tacoma, Washington
  • Poorly Made Furniture
  • 1
  • 1
  • 51

I purchased a red recliner chair in March. Less than one month it broke. I wanted to return it for a refund. They do not refund. Instead they sent out a useless tech that took the top part of the chair and disappeared. Two weeks later I called to find out why my chair hadn't been fixed. They could not find any information on my chair or the ticket created for the work order (morons!) Anyway, they... Read more

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Recliner, Durablend, this is the second, replacement recliner. The "Durablend" is peeling worse on the second than the original! Each recliner lasted less than one year! Awful! Add comment

I bought sofa and love seat 3 years back from Ashley furniture . Very very poor quality it Is peeling from all over Add comment

  • Aug 17
  • Furniture and Decor
  • Palm Desert, California
  • Couch
  • 177

Went in Ashly furniture store one Sunday just to look, so saw a nice couch and salesman said they had I house "financing" no "credit check", never once explaining how this work, so one of the rep came over and made it sound so simple and you can pay it off within so many months, well let say that's when the nightmare begin, lie lies and more lies, my payment was 136.00 paid them each month on... Read more

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  • Aug 15
  • Furniture and Decor
  • Gurnee, Illinois
  • End Table
  • 132

Me and my husband ordered 3 full bedroom sets and two full living room sets. Upon delivery one of the delivery/set up guys damaged one of our end tables. I sat there and watched him do it and then continue to try and hid it. just as they were about to leave and have me sign for the delivery and set up slip. I insisted on checking every piece of furniture with the main guy there. and showed them... Read more

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