1.6
  • Design of furniture8 votes
  • Customer service3 votes
  • Brand2 votes
  • Being lied to23 votes
  • Customer service sucks17 votes
  • No one wanted to fix problem12 votes
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  • 9 hours ago
  • Furniture and Decor
  • Chicago, Illinois
  • 11

Bought my furniture on jan 25, 15. Told it would take 30 days for delivery. I was fine with that, even though it seemed excessive. More than 30 days pass and nothing. Finally get a call n message asking to set up a delivery time. However when I call back, nobody answers! I leave messages and nothing. Week or so goes by and I finally get a live person, only to be told my furniture is on... Read more

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Three times delivery and still missing parts of my furniture Add comment

Yes, my leather furniture is peeling off and I spoke to them they said it's not covered with my warranty. And my furniture is not even two years yet. Add comment

I bought a couch and love seat. It has been less than a year and the wood in the couch was broke within the first month. They both are just cheaply made ***. Buying here is a big waste of time and money. Don't! Add comment

Never delivered furniture, paid downpayment and made a payment but still have yet to receive furniture, went intonthe store in February store says they can not rectify and deliver until April 21 two months from original date. Add comment

  • 2 days ago
  • Furniture and Decor
  • Georgetown, Indiana
  • Bedroom Furniture
  • 22
  • REVIEW RATING 4/5

March 30, 2015. We bought bedroom furniture 2 weeks ago this Wednesday. 3 out of 4 pieces have damage and they did not tell us this furniture was discontinued. We have called 5 times and no one will call us back. Each time I call they say someone will call us in 48-72 hours. Well it been two weeks. When you call in the store they always say the person you need to talk to just left. This is... Read more

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  • 2 days ago
  • Furniture and Decor
  • Havertown, Pennsylvania
  • Leather Recliner
  • 13
  • REVIEW RATING 4/5

I ordered a leather living room electric recliner. It was damaged when it arrived. I had to keep it since they told me it was on the way and I didn't have room for 2 couches. I've called and called and kim bauguess which is the franchise owner told me to take pictures and email them to her. she will not get on the phone and there is never anyone there to help you. I am DISABLED and can't sit on a... Read more

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  • Mar 29
  • Furniture and Decor
  • El Paso, Texas
  • Furniture
  • 20
  • REVIEW RATING 4/5

Delayed delivery. My family and I have waited 2 months since purchase date for our furniture. This wait time was not clearly divulged when we purchased the furniture, but it was stated in the paperwork. After waiting the time stated, we still have not received our furniture. We asked the store assistant manger if she could please help us. She said we have to wait an additional month. She... Read more

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  • Mar 28
  • Furniture and Decor
  • Greenville, Mississippi
  • Rocker Recliner
  • 27
  • REVIEW RATING 4/5

bought for 400.00 worst recliner i have ever had. after sitting in it for less than one hour back hurts so bad i can hardly move, it even feels like it causes problems to my sciatic nerve. nice looking chair but. and looks comfortable, but it will really hurt a back. not sure what kind of material it is not leather or fabric. this is a real bad chair. if anyone would like a deal i will sell... Read more

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  • Mar 28
  • Furniture and Decor
  • Winchester, Virginia
  • Sectional
  • 23
  • REVIEW RATING 3/5

We purchased a sectional that began to pill within a few months of its purchase. After 6 months, it looked very old-extreme pilling on seat and throw cushions, flattening of throw and back cushions, seat cushions were losing form, and the wedge popped a spring tearing its seat cushion. Three months later...no full resolution. We are being charged a 30% restocking fee to return their inferior... Read more

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