Ashley Furniture Complaints and Reviews

Had an experience with Ashley Furniture?   Submit review ›
Ashley Furniture
Main address: Attn: Consumer Affairs 54612 Arcadia WI
800-477-2222, , http://www.ashleyfurniture.com/Legacy/GetProductInfo.asp?PRB=PRB
  • 1,434+11 mobile complaints
  • $820K claimed losses
  • $570 average
  • Show More
Had an experience with Ashley Furniture?
Submit review › Submit review ›

     

  • 1 day ago
  • Furniture and Decor
  • Walnut Creek, California
  • 7

Don't waste your money on Ashley "leather" furniture. My Brown leather sofa and loveseat started turning orange a few months after purchasing. The "solution" was to have a tech "color" it which lasted less than 6 months. My set is now orange and looks horrible. I was told by Ashley that it was a problem for the furniture store not them. So I still have my ugly, embarrassing, orange, Ashley... Read more

Was this review helpful? 0 0

     

  • 1 day ago
  • Furniture and Decor
  • Sectional Peeling
  • 8

I have had an Ashley Durablend sectional for three years and it is peeling beyond repair!!! It is a waste of money, do not buy. My two year old has been seen trying to eat it! I had to make cases for the cushions to prevent this, but it doesn't help with the backs that are peeling as well. I tried to use a conditioner on it and have tried repairing it with a repair kit and it is still just as... Read more

Was this review helpful? 0 0

     

  • Sep 20
  • Furniture and Decor
  • Calgary, Alberta
  • Mattress Set
  • 62

We went to Ashley Furniture in Heritage, Calgary, AB to buy a full bed set for our 4 years old boy. We bought bed, mattress set (including box spring) and because of the insistent recommendation of the salesman, a cover for the mattress as "kids will have accidents and they will spill things" which sounded reasonable. Some weeks later, their warehouse called to advise our order was ready for... Read more

Was this review helpful? 2 0

     

  • Sep 18
  • Furniture and Decor
  • Mobile, Alabama
  • Sofa Peeling
  • 115
Ashley Furniture - Review about Sofa Peeling from Mobile, Alabama
1 of 2

I actually purchased my durablend sofa manufacturer by Ashley from J and J with a warranty. The sofa's start to peel I called the warranty department and was told that the warranty didn't cover peeling. I wish the sales person would have been Honest regarding the merchandise and warranty. Read more

Was this review helpful? 2 0

     

  • Sep 17
  • Furniture and Decor
  • Naples, Florida
  • Damaged Furniture
  • 34

I ordered an entire bedroom set from Ashley/City Furniture, and spent around $2,000 on it, plus $130 for shipping. The sales rep told me if I ordered the storage trundle, I don't need to buy a box spring for the mattress. She didn't have the storage trundle, only the trundle bed, but told me it was identical, just with drawers instead of an extra bed, and it ran the length and width of the bed. ... Read more

Was this review helpful? 0 0

     

  • Sep 15
  • Furniture and Decor
  • Account Charges
  • 44

I bought furniture from ashleys in augusta ga. Furniture is awful. The store is staffed with people from I don't know where it is certainly not a reputable store.They sell junk,it falls apart.That is one side of ashleys I'm sure you've read a lot here When you initially open an account with them,you make your purchase one time charge. Evidentially they can add charges to your account a year... Read more

Was this review helpful? 1 0

     

  • Sep 13
  • Furniture and Decor
  • Sales Bonus
  • 52

For those who plan on shopping, more importantly buying from Ashley Furniture in the Dallas Metro Stores (8). They train their sales staff to sell, add, combined the "protection plan" even lie, imagine that.....here is the truth why the sales people try so hard to sell this add on....its their "bonus"... BUT if they don't get a certain percentage, it could cost them their jobs. Some of the... Read more

Was this review helpful? 0 0

My couch started peeling after 2 years I'm beyond upset at this point and would not encourage anyone to purchase furniture from Ashley Add comment

     

  • Sep 09
  • Furniture and Decor
  • Pittsburgh, Pennsylvania
  • Reclining Couch
  • 37

I purchased an Ashley dura blend reclining couch a little over a year ago . It was in an office and is not used daily so there was little wear and tear on it. The faux leather covering is peeling off and is showing the white underneath. It looks horrible and he warranty is only for a year. We bought kitchen chairs and table from Ashley too. The kitchen chairs have the legs falling apart and the... Read more

Was this review helpful? 0 0

     

  • Sep 06
  • Furniture and Decor
  • Daytona Beach, Florida
  • Defective Furniture
  • 37

Purchased Dura Blend dual reclining couch and love seat approx. three years ago from Haynes Brothers furniture , Daytona beach, Fl. .Stickers on furniture shows it was manufactured by Ashley furniture. The blended leather is peeling off from the cloth backing in large areas on both pieces of furniture. Even though I did not purchase warranty with furniture (didn't think I needed it with Ashley's... Read more

Was this review helpful? 1 0
 
×
You are reading about Ashley Furniture.
Filing a new complaint about
×