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Ashley Furniture

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999 complaints

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Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin.

It specializes in furnishings industry providing and manufacturing different upholstered dining, bedroom and living room furniture, bedding, casegoods, etc. The slogan of the company is: "We want to be the best furniture company".

At the present time this is an international furniture company with stores in the United States, Puerto Rico, Mexico and Canada. In 2006 Ashley Furniture had to settle the civil action lawsuit was filed by American Century for the violation of the copyright laws.

Give your house fresh life with stylish, new home furnishings. Please try to contact Ashley Furniture Customer Service directly prior to posting any complaints on this site.

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Ashley Furniture Complaints & Reviews

Ashley Furniture Reviews

Anonymous
Frustration Ashley Furniture Chattanooga TN and Montage Furniture Service Guarantee

Purchased extended warranty at Ashley Furn in Chatt, TN on 2 leather power reclining sofas with matching power recliner...plus king size mattress set plus bed rails...to the tune o...

#291907
Jan 25, 2012
40

Cliff
Ashley Furniture - Ashley couch falling apart after 1 1/2 years

My wife and I purchased a Signature Design by Ashley sofa and love seat a year and a half ago. Not only has the seam on the arm blown apart but the vinyl/plastic on the surface is ...

#291421
Jan 23, 2012
81

Anonymou...
I was a unhappy employee for Ashley Furniture warehouse

Ashley furniture is the worst company to work for, they overwork their employees and dont pay enough, i have seen day after day how the furniture is made and i would never buy it, ...

#291043
Jan 22, 2012
110

Laura P
Ashley Furniture.......less than quality furniture and horrible delivery service.

I purchased 3000.00 worth of furniture, lamps and area rug. I had to wait 3 weeks for the delivery. The weather turned bad so delivery was postponed and I had to wait another 2 w...

#290645
Jan 20, 2012
98

TCLo
Ashley Furniture - Absolutely terrible service

My husband and I bought a complete king bedroom set, a power recliner sofa and love seat and a tv stand in the beggining of december and our delivery was divided by 2, one for de 2...

#290240
Jan 19, 2012
125

Anonymous
Ashley Furniture - Pissed off! Bad furniture. Bad service!

Purchased a couch for my friend in September. Couch seats started to sink on both ends. They have been out to repair it four times and have now scheduled a fifth time. It is clear ...

#290219
Jan 19, 2012
128

Rick999
Ashley Furniture - Do NOT do business with Ashley Home Furnishings in Elkton, MD.

Do NOT do business with Ashley Home Furnishings in Elkton, MD. I learned the hard way that every Ashley store is independently owned, and the customer service standards at the Elkt...

#288115
Jan 11, 2012
182

Foogazi
Ashley Furniture - Blamed for factory faults.

Ashley Furniture is basically denying factory flaws. I have this huge sectional that cost over 2500.00. The material is clothlike and is coming apart at the seams, the undermattin...

#287751
Jan 09, 2012
175

Anonymous
Ashley Furniture - YOU GET WHAT YOU PAID FOR....

I KNOW MY DAUGHTER GOT A QUEEN BEDROOM SET FROM ASHLEY FURNITURE CO., AND IT IS A REAL GOOD SET. WHAT I HAVE LEARNED FROM BUYING FURNITURE, IS YOU GET WHAT YOU PAID FOR. IF IT WA...

#287685
Jan 09, 2012
242

Todd98765
Ashley Furniture is a Nightmare

I purchased a bedroom set about 20 months ago. The craftsmanship was so poor, that a nail was sticking up on the platform bed that eventually ended up puncturing my sleep number i...

#287556
Jan 09, 2012
183

Tabla
Ashley Furniture - Not made in USA ashelys

The genral manager of ashelys insisted that there furnitur was made in "USA" But it was not as i found in this website. It is made in china which 85% of products is made.I just hav...

#287418
Jan 08, 2012
206

LIshoppe...
Ashley Furniture does not honor warantee

Our bedroom set was delivered November 3rd. By 11/16/11 the dresser had come apart at the seams, it was never nailed/glued together. Ashley sent a technician by 11/29. The techni...

#286869
Jan 06, 2012
220

Anonymous
Ashley Furniture StoneCrest ignores potentials near closing time

We went to Ashley Furniture @StoneCrest Mall, GA 20 minutes before closing. My wife was the first to notice that no one greeted us at the door or said hello ...I brushed it off. We...

#286680
Jan 05, 2012
223

Anonymous
Ashley Furniture in Wichita Falls Texas

Alright,Well I have now spoken to a supposedly part owner of this company. Who also refuses to refund my money , and when I said well seems my only recourse is to hire an attorney....

#286604
Jan 05, 2012
212

Anonymous
Ashley Furniture - Damaged Furniture

Bought table in Nov. Picked up 2 weeks later when it came in.Got home with it and it was damaged.Called them,they said would be Dec.8th befor tech could look at it.He came, took pi...

#285984
Jan 03, 2012
220

Anonymous
Ashley Furniture

The company service ends the second after they have received your money. We bought the extended "warranty" which they refuse to honor for a problem that is listed as covered in th...

#285461
Dec 31, 2011
263

Anonymous
Recliner from Ashley Furniture

Would not recline without pulling handle over and over. Their prices are low because their furniture is cheaply made. Very shoddy workmanship. IT IS ALL CRAP! IT IS JUNK MADE IN CH...

#285455
Dec 31, 2011
207

Anonymous
Ashley Furniture, Brooklyn

I purchased a white bedroom set for my daughter, what an experience! the saleswoman was telling me what I did and did not want and then when it came to the point of sale, her att...

#285257
Dec 30, 2011
265

Stibby
Ashley Furniture sucks argued with me about replacing a table I bought that was damaged

I bought a table and chairs at Ashley furniture I paid cash for it when I bought it and when it arrived at their store I opted to pick it up so I wouldn't have to pay $90 dolla...

#284982
Dec 29, 2011
323

SOMADI s...
Ashley Furniture in Wichita Falls Texas

Has anyone besides my husband and I found the stamps on the furniture from Ashley's MADE IN CHINA? Oh my gosh, no wonder I had to wait so long for this TRASH. Been in constant ...

#284824
Dec 29, 2011
200

Mclark
Ashley Furniture - RAC Acceptance in Rockford, Illinois is a JOKE!!!!

I purchased a sectional at Ashley Furniture (aka RAC Acceptance) The furniture wasn't delivered as scheduled. Delivery men didn't speak any English, nor did they understand what...

#284485
Dec 28, 2011
265

Kristin1...
Ashley Furniture VERY Poor Customer Service

Long story short and one very pissed off customer later... I purchased a storage bed @ Ashley furniture in Winnipeg Manitoba Canada, the estimated wait time to begin with was 3-4 w...

#284314
Dec 27, 2011
241

Anonymous
Ashley Furniture - I DIDN'T EVEN GET TO PURCHASE MY FURNITURE AND THE EXPERIENCE HAS BEEN THE WORST! HAS BEEN

I went to two retailers of Ashley Furniture to look at Kitchen Chairs. Was told at both stores the chairs were on display and come on in. The gent (kid really) at the first stor...

#284282
Dec 27, 2011
231

Kamryn
I HATE Ashley Furniture

Ashley has NO customer service and sells JUNK. My husband and I purchased a new kitchen table from the Murrieta Cali store March 31st of 2011....less than a year ago!! in September...

#284247
Dec 27, 2011
203

Anonymous
Ashley Furniture - Furniture bought at Ashleys in Wichita falls Texas

I purchased 6 pieces of furniture from Ashleys in Sept..2011..Did not get it until late November..chest was delivered broken and ruined..it still sits in the same place they left i...

#284187
Dec 27, 2011
183

Anonymous
Ashley Furniture sucks and costomer service

Had living room set delivered the sofa and love seat were 3 inches higher than ones in showroom my feet were off floor I am 5 foot 10. The recliners were hard to retract but not t...

#283806
Dec 24, 2011
222

Kzblond
Ashley Furniture

I purchased an Ashley couch and loveseat. One leg fell off upon delivery. After ONE week, the cushions compressed (cheap foam) and I am sitting on springs. Fortunately, the ...

#283774
Dec 24, 2011
275

Anonymous
Ashley Furniture - Bad company and poor customer service

I purchased a bedroom suite from Ashley Furniture. Delivered was scheduled three times over a two month period. Each delivery date, I received a phone call stating that the produ...

#283619
Dec 23, 2011
209

Onali
Ashley Furniture - I will not have my complete living room set for Christmas

Me and my wife wanted a new living room set for christmas went to Fountain Valley store on 11/09/2001 so we can have before christmas and the sales person Jesse Canas chech their s...

#283531
Dec 22, 2011
213

Anonymous
Ashley Furniture ripped us off

We are on social security and saved to buy a new sofa and recliner, we purchased a leather sofa and chair recliners.We bought in 10/2009/ they dropped it and broke the frame we had...

#283423
Dec 22, 2011
227
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Related Information

Furniture and Decor
Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

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