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  • Customers like
    • Design of furniture12
    • Customer service5
    • Salesperson4
  • Customers don't like
    • Being lied to28
    • Customer service sucks19
    • No one wanted to fix problem16

  • 6 hours ago
  • Furniture and Decor
  • Dallas, Texas
  • 6

I bought a Ashley memory foam mattress from Signature Furniture in Sherman Tx little over a yr later it has two big body inditions in it proximately 3 1/2 inches's been over a month now and they keep telling me they are waiting on Ashley Furniture to give them the go ahead to cover the warranty it has ..I'm actually paralized from the chest down the medical term for this is called... Read more

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Being charged $35 late fees for payment being one day late. Really? Rip off artists. Paid my balance in full. Would never buy anything here again. I pay bills on last day of the month and they have some obscure billing cycle. Add comment

  • 2 days ago
  • Furniture and Decor
  • Conway, Arkansas
  • 21

I ordered post rails from Ashley's furniture the week before the 20th of June 2015 from the store in Jonesboro, Ar. Trevor was my sales associate. I had my mother in law call to tell me which ones she wanted (they are for me, but a frame that we had purchased already). I go outside to get my phone off my charger in my car to contact her to find out which ones. When I go inside, they tell me they... Read more

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Never buying from them again.I bought firm mattres it came soft and they can't do anything about it.Fool me once... Add comment

  • Jul 27
  • Furniture and Decor
  • Bellevue, Washington
  • 4

Mi compañia lea suplia el diesel para la planta electrica del la tienda en plaza las america y son bien malas pagas despues que solicitaron el servicio y se lea dio nunca pagaron aun seguimos esperando pago de facturas pendiente ni el sr. Alex Mendez quien hizo promesa del pago y han pasado 2 Meses ni el sr. Carlos Ramos quien fue la persona que solicito el servicio ni la gerente de la tienda... Read more

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  • Jul 26
  • Furniture and Decor
  • Edmonton, Alberta
  • Ashley Furniture
  • 42

BUYER BEWARE! very bad experience we had with them especially their service. Long story short very pushy sales people, they tell you one thing to get you sign a purchase order form without explaining the fine details, like telling you you can change your mind or cancel up to 24 hours before delivery but they don't tell you they will charge you 10% fee even if you are changing two weeks before the... Read more

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  • Jul 23
  • Furniture and Decor
  • Honolulu County, Hawaii
  • Ashley Furniture Durablend Leather Furniture Set
  • 109
Ashley Furniture - Was sold a
1 of 7

Bought the living room set in January of 2014 (estimate). Within a few months the "LEATHER" started peeling. I thought it would be just a very small part but it continued to get worse and worse. Finally, my wife called 13 months after purchase ($2,500 sofa, love seat and recliner) and were told they only had 6 month warranty and nothing they could do. They STILL at this point did not make it... Read more

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  • Jul 23
  • Other
  • Florissant, Missouri
  • Sectional
  • 56

Month 1 after the purchase of a large sectional from Ashley it came apart. A technician came in and re-hooked the sectional. We sat on the sectional and within a few weeks it came unhooked at the seams. Another repair person came out. Over a month the sectional came unhooked again in the same spot, parts were ordered which took 3 weeks to arrive, and when the technician came out they were not... Read more

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  • Jul 22
  • Furniture and Decor
  • New York, New York
  • Ashley Furniture Bed
  • 188
Review about Ashley Furniture Bed from New York, New York
1 of 3

Dont ever buy from this company!!! I purchased a bed frame with a mattress & a box spring from them ONLY 2 MONTHS AGO ! And i went to change my bed sheets and noticed mold on the box spring cover! I ripped open my box spring to find BLACK MOLD all over the wood!!!!! I called ashely furniture for my money back & to take this piece of garbage out of my house, it is now a week and still... Read more

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  • Jul 21
  • Furniture and Decor
  • Rohnert Park, California
  • Ashley Furniture Recliner
  • 150

Ashley Furniture stores are nothing but a SCAM. I bought some leather chairs that were nice in the store (I was assured they were genuine leather) and when they were delivered, they REEKED of chemicals. They smelled nothing like leather. I know this is not normal because I have ordered new leather furniture before, from another major furniture store, and they did not stink at all. These chairs... Read more

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