1.6
  • Design of furniture6 votes
  • Brand2 votes
  • Customer service2 votes
  • Being lied to20 votes
  • Customer service sucks13 votes
  • No one wanted to fix problem8 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 8 hours ago
  • Furniture and Decor
  • Voorhees, New Jersey
  • Durablend Sofa And Loveseat
  • 6
  • REVIEW RATING 4/5

I wish i had read all the reviews before buying.. But i ended up buying Durablend sofa and Love seat. I also bought an extended warranty. The sofa and love seat started peeling in 6 months. Its been 18 months now and my sofa now feels like a rat house... I called the number on insurance and they asked to mail them the photos.. I did and followed up but no response.. I own a piece of junk now..... Read more

Was this review helpful? 0 0

  • 17 hours ago
  • Furniture and Decor
  • Simi Valley, California
  • Leather Couch Set
  • 1
  • 1
  • 10
  • REVIEW RATING 4/5

With all my furniture buying experiences this is the worst. The purchase experience was fine, but everything that came after I walked out the door was horrible. With family visiting I wanted a nice new furniture set and it took 3 attempts at getting my sofa delivered without any flaws or issues with the leather. So no sofa for the family visit. And then the new motorized rocker stopped working... Read more

Was this review helpful? 0 0

  • 18 hours ago
  • Furniture and Decor
  • Amarillo, Texas
  • Dining Room Set
  • 19
  • REVIEW RATING 4/5

We moved to Amarillo last Jan. And bought dining room furniture from Ashleys. Furniture was delivered to us damaged. The furniture was the Ledelle. Chunk of wood from table and also spots all over table and chairs where the stain wouldnt stick. Tech sent out numerous times to try to color with stain stick. Every call was dismissed. Finially in August of last year after continuing to call, we were... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Furniture and Decor
  • Kissimmee, Florida
  • Dining Room Set
  • 27
  • REVIEW RATING 4/5

I bought several pieces of furniture including a dining set for Christmas as I was expecting family for the holidays and really needed the extra pieces. I was assured and reassured that the pieces will be delivered by mid December. Only one piece arrived before the Christmas and despite several calls, my furniture was not delivered in time so we had to sit on the floor. It took at least five... Read more

Was this review helpful? 0 0

Liers, all my stuff ive bought has been damaged. Bought a recliner on 2/14/15. I have not received it yet. Cannot get through to local store or guest response on the phone..IM FED UP!! Add comment

  • Feb 28
  • Furniture and Decor
  • Spokane, Washington
  • Sofa Set
  • 1
  • 1
  • 14
  • REVIEW RATING 3/5

Don't buy from Ashley! I purchased sofa set and was told two weeks for delivery. After the purchase they said it would be much longer. I asked for my money back and they don't give refunds! Never again - stuck waiting months. Read more

Was this review helpful? 0 0

  • Feb 28
  • Furniture and Decor
  • Portland, Oregon
  • Furniture
  • 77
  • REVIEW RATING 4/5

Well all I can say is buyer beware! Ashley furniture has such horribly deceiving policies just to ensure a sale. I purchased over $12,000 in furniture and items weren't delivered on time. When we tried to cancel and return an undelivered portion they refused. They stated that you have to cxl your order within 48 hrs of purchase to get a refund (even though it can take them weeks to deliver), even... Read more

Was this review helpful? 0 0

*** *** Store!!!...100% regret getting my sofas from there took more than a month to get my sofa and the love seat keep getting delay and didn't even call me to let me know and still without it...horrible place to shop. Go to Rooms to Go Add comment

Featured on Google+ ›

  • Feb 26
  • Furniture and Decor
  • Houston, Texas
  • Living Room Set
  • 142
  • REVIEW RATING 5/5
Ashley Furniture - Review about Living Room Set from Houston, Texas
1 of 2

I have never had experience furniture the way I experienced it with Ashley Furniture. The worst ever. My first living room set delivered was damaged. I did a re select, the second set was also damaged...I did a re select at another store, furniture was delivered...again damaged. If I pay 3600 on a living room set I expect it to be perfect. Never again will I buy from Ashley Furniture. I cant... Read more

Was this review helpful? 0 0

  • Feb 24
  • Furniture and Decor
  • Jacksonville, Florida
  • Queen Size Mattress
  • 63
  • REVIEW RATING 4/5

Purchased stearns and foster (sealy) queen mattress set 7/14. I tested the set in the showroom for over 30 minutes before deciding to purchase. After receiving set several days later I was upset that the mattress felt very firm instead of the plush soft one I tested at store. Tried sleeping on mattress for several days before returning to store with complaint. Salesman told me I needed to break... Read more

Was this review helpful? 0 0

Had an experience with Ashley Furniture?

Write a review

More results for "ashley furniture"

Did not find what you were looking for?
 
×
You are reading about Ashley Furniture.
Filing a new complaint about
×