• Oct 30, 2009
  • Furniture and Decor
  • Cheyenne, Wyoming
  • Bedroom Dresser
  • 2
  • 2
  • 11
  • REVIEW RATING 3/5

We purchase a bedroom dresser and mirror hutch with a 3 yr. extended warrenty. The reason we bought this dicontinued model was that it matched the hutch that my grandfather had made. We paid for the unit and waited by the loading dock. After we got it home and was tryint to attach the hutch, we noticed that the brackets were missing and the was a deep cut in the front left corner. We... Read more

Was this review helpful? 0 0

  • Oct 29, 2009
  • Furniture and Decor
  • Albuquerque, New Mexico
  • Couch
  • 30
  • 30
  • 98
  • REVIEW RATING 5/5

Oct 2009. Spent over 5,000.00. Couch was delivered to my driveway. Driver said he had never just dropped furniture off in a driveway. On top of this is was snowing, wet and messy. Then when we got couch inside and unwrapped it, it had a huge cut down the front. Looked like it was cut with a razor knife. About 3inchs deep. Driver said the manager of the store in Farmington, New Mexico told... Read more

Was this review helpful? 0 0

  • Oct 29, 2009
  • Furniture and Decor
  • Sacramento, California
  • Sofa And Recliner
  • 21
  • REVIEW RATING 2/5

delivery of furniture has changed 3 times in 2 months , we just bought a new house 2months ago and still have no furniture very unsatisfied with this company. ashley furniture of fairfield california and there delivery company.the reason we bought furniture was because husband is having surgury and he needs something that supports him. know we have no furniture. every time we have called to find... Read more

Was this review helpful? 0 0

  • Oct 27, 2009
  • Furniture and Decor
  • Los Angeles, California
  • Mocha Sectional
  • 5
  • 5
  • 44
  • REVIEW RATING 1/5

Don't buy from Ashley Furniture unless you want an empty living room. I bought over 2 weeks ago and I still have not received my furniture. They told me that it may come by the end of the week, but the love seat wouldn't be in for another 3 weeks. I wanted to cancel my order because we need our furniture to entertain guests, but they will charge a %30 restocking fee. It is a nightmare... Read more

Was this review helpful? 0 0

  • Oct 21, 2009
  • Furniture and Decor
  • Baltimore, Maryland
  • Mocha Sectional
  • 5
  • 5
  • 8
  • REVIEW RATING 1/5

Don't shop at Ashley's Furniture in the Maryland Region. I wasnt informed of some check policy but I wrote a check toward the overall balance. I bank with BOA so within 2 days that check cleared. Can you believe its been over a couple of weeks and I'm battling with customer service after they said it takes 10 days which its been over that. I faxed bank statements showing the proof... Read more

Was this review helpful? 0 0

  • Oct 21, 2009
  • Furniture and Decor
  • Vancouver, British Columbia
  • 35
  • REVIEW RATING 1/5

I purchased an ashley bar height table and chairs last Januar in Surrey British Columbia. The first table came damaged, chips out of the wood and the leaf wouldn't stay up. They sent a repair man who showed up with colored markers intending to color over the marks. I was so angry that I took an entire day off work to wait for that! That is what they call repairs?! They ordered me a new... Read more

Was this review helpful? 0 0

  • Oct 18, 2009
  • Furniture and Decor
  • Hillsboro, Oregon
  • Simons Matress
  • 3
  • 3
  • 9
  • REVIEW RATING 3/5

I bought a mattress (Simons) a year ago from Ashley store at Ray & 48th st and I called Ashley to check the mattress. They didn't want to do anything due to small stains in the mattress (about a 1/4 inch). When I bought the mattress nobody says anything about this. Now I stuck with a bed mattress (Simons) and don't know what to do. Another issue is the Gas rebate - I got only 20% from what... Read more

Was this review helpful? 0 0

  • Oct 15, 2009
  • Furniture and Decor
  • San Ramon, California
  • 22
  • REVIEW RATING 1/5

I don't see how any body can be pleased with Ashley Furniture I finally received my 3 pieces for our living room and 2 pieces were broken. First I was told they could fix them in my home and today they are taking them back. They will not allow me to talk to the repair man as to why they need to take them back after he told me he would fix them here and delivered the parts here. When I talked... Read more

Was this review helpful? 0 0

  • Oct 12, 2009
  • Furniture and Decor
  • Tampa, Florida
  • Couch Cushions
  • 4
  • 4
  • 374
  • REVIEW RATING 4/5

I have a complain with Ashley Furniture. I purchased a couch from Ashley furniture on 11/29/2006. The couch is now 3 years old and the back cushions that are attached are bulging out and they are about 12" thick. The couch is very uncomfortable due to this and looks terrible. I have contacted the company and was told that the couch is out of warranty and they are sorry there is nothing they can... Read more

Was this review helpful? 0 0

  • Oct 09, 2009
  • Furniture and Decor
  • Dallas, Texas
  • 27
  • REVIEW RATING 1/5

We bought a sofa recliner and have had it for 8 months guess what we are getting repairs we were told at the store when we purchased it that if it did not hold up it would be replaced guess what they will not until they repair it and that after a year if it has the same problem then our warranty we bought will then fix it are what ever they want to do about it.Then we were told if we do not use... Read more

Was this review helpful? 0 0

Had an experience with Ashley Furniture?

Write a review

More results for "ashley furniture"

Did not find what you were looking for?
 
×
You are reading about Ashley Furniture.
Filing a new complaint about
×