549 views
New Reviewer
4 comments

I have a complain with Ashley Furniture. I purchased a couch from Ashley furniture on 11/29/2006.

The couch is now 3 years old and the back cushions that are attached are bulging out and they are about 12" thick. The couch is very uncomfortable due to this and looks terrible. I have contacted the company and was told that the couch is out of warranty and they are sorry there is nothing they can do about the problem. I live alone and havve no kids or pets.

The couch has been used very little since it was purchased. It is of very low quality. I want to get the word out that if my couch is any indication of Ashley Furnitures Quality in 3 years that consumers need to be aware of the quaality of what they are purchasing. The company is obviously not willing to stand behind what they sell.

I paid almost 600 dollars for a couch that I could not sell or give to the salvation army. Buyer beware is all I can say about Ashley furniture

Monetary Loss: $600.

Location: Tampa, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

We bought a Ashley couch, loveseat and chair and ottoman from Lapeer Mattress and Furniture and the seams are falling apart and the springs are breaking. They sag just like the last comment.

It looks like Sh$%! The store will not return calls about the waranty. I want m mony back because we bought it in January and received most of it by June.

Not very old! :(

Guest

Hi John, I got a sofa from broyhill that has the same kind of back. Mine did the same thing.They know this is a problem and they still sell the style. If it makes you feel better I payed a lot more for mine.

SARAH Hyb

It is fairly typical for a $600 couch to last about three years. Ashley is low quality furniture but fair for the price.

Guest

I ALSO GOT A COUCH AND CHAIR FROM ASHLEY THE COUCH WAS SO POURLY MADE THE WOOD LEGS STARTED TO COME APART AFTER ONE MONTH THE SPRING SYSTEM SAGS ABOUT 3 INCHES AFTER THREE MONTHS HANDS DOWN THEE!!! WORST FURNITURE I EVER BOUGHT BOTTOM OF THE LINE EVEN BY CHINAS STANARDS OF COURSE I FOUND OUT THATS WERE ITS MADE AND I THINK WE ARE ALL DISCOVERING THE QUALITY THERE PUTTING OUT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ashley Furniture Reviews

  1. 874 reviews
  2. 424 reviews
  3. 169 reviews
  4. 49 reviews
  5. 36 reviews
Ashley Furniture reviews