We purchased a "leather" sectional from Ashley Furniture, in Lima, Ohio, to save a few hundred dollars, compared to a local furniture store.The sectional looked great for about thirteen months, then the "leather" began to peel off of the upholstery backing.
We contacted Ashley Furniture, they sent someone out to look at the issue. The serviceman said that it was something he had never seen before, but they would order new upholstery sections to repair it. The parts were obsolete, so they sent a "leather repairman" out to fix it. He said the repair would never work and refused to do it.
They have refused to resolve the issue.Don't buy Ashley Furniture's junk!
More Review Details
- Product or service
- Leather Sectional
- Review category
- Furniture and Decor
- Review rating
- 1 out of 5
You May Also Like
- "I purchased the mattress on a Saturday, delivered Wednesday and looked like their was a body inside of it. This is an expensive Simmons Holly Glen Mattress. Ashley delivered a..."
- "Like so many other reviews posted, I made a BIG mistake buying from Ashley Furniture. The problem is the warehouse located in Newark, Delaware. When the furniture was..."
- "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..."
- "I must say I have seen some complicated scams before but this one ranks right up there. Do not do any work with this so called media group called Zillion..."
- "What a rip! Ordered beautiful arrangement from what I thought was a “family owned business”. The arrangement was delivered on time. The service train crashes at this..."
- "I'd like to bring to your attention a service and product quality breakdown (both of these). Last week I took my mother-in-law to your store because I happened to be..."
- "We purchased a chair & ottoman, a sofa and a loveseat approximately 20 years ago based on H & C's reputation as a quality furniture manufacturer. The loveseat is..."
- "This is literally the worst haircut I've ever gotten!! I am super pissed off! As you can see in the pictures, the blending in the back is horrible! You can..."
- "May 21, 2016 3:30 am I woke up to see my neighbors house on fire. My husband and I ran out our house to alert the neighbors. They did make..."