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The handles on my Ashley Furniture desser drawers are falling off. One by one they break off as we simply open drawers.

The furniture has been discontinued and I do not know how to get new handles. Haven't had any other problems with the furniture but not have handles on the drawers is aggravating . The bedroom suite is only a couple of years old and I love the design, but we are unable to use the dresser because of the missing handles and inability to open the drawers.

I would love to find out how to get replacement handles.

Location: Winston Salem, North Carolina

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Guest

My nightstand drawer pull broke as well and I had the extended protection plan. I was told that the handles are not covered.

What a joke to pay $49.99 for the 5 year plan to find out handle not covered. What a joke.

Won't purchase Ashley product anymore. Located in Daytona, Florida

Guest

We have the same problem. Husband drilled and put new pins in and epoxied them in place and it seems to work.

Guest

I have an Asley entertainment center and I'm having the exact problem. Drawer pulls break and I cannot get them replaced.

You would think that Ashley would stock replacement parts. The entertainment center is excellent except for the drawer pulls.

Guest

The same is happening to mine.

Heydi Csv

Well this is disappointing to read. Same boat.

Discontinued Ashley Furniture and no one can help me find replacement pulls that are breaking off. Way too much money spent on this furniture for it to fall apart like that.

I guess I'll start looking for a different pull to replace all of them. Not happy with Ashley Furniture.

Guest

I see by reading the other complaints , there is no resolve from Ashley Furniture ! I too have several drawer pulls that have broken.

As a mater of fact ,the same bedroom suite as the gentleman with the Youtube video.

which is a good fix! BTW the set was tagged " Made in China" Ashley lost a customer!!!!!!!!!!!!!!!!

Guest

Ours have started to break one by one. Crazy for the amount we paid for this furniture.

Corianne Til

I have the same problem and canโ€™t find them anywhere. I now have 5 broken with just regular use. Thinking BBB should be reported.

Braycen Bus
reply icon Replying to comment of Corianne Til

Reported for what exactly? You gonna report the car dealership because they don't have parts for your car 10 years after you bought it?

This stuff doesn't get made forever. They make the stuff and that's it.

Once it's gone, it's gone. Reporting them won't change what's been happening in manufacturing g for as long as people have been manufacturing things.

Guest

I have the same problem . Every last one broke .

My nightstand just broke today. Not good

Aolani Orh
reply icon Replying to comment of Guest-1732702

Have the same issue with mine. My bedroom suite cost over 5 grand and the hardware is inferior quality. Started breaking into pieces within a year of purchase.

Guest

I have read and agree to the Pissed Consumer

Keith H Awr

Cheeeeep chinese pot metal pulls on dressers that break

Keith H Awr

Dresser pull handles break and can't find exact replacements...expensive to replace with other pull that may have same problem Guess plain old wooden pull knobs ,,won't that look nice

Guest

We are having the same issue with all handles to our dresser as they are breaking off..has anyone had any luck ordering extra parts.? Much appreciated in Texas

Guest

same problem as everyone, handles break easy just by normal use. It looks like the handles were made out of a cheap metal that deteriorates over time.

Now the beset is discontinued. waste of money!

Braycen Bus
reply icon Replying to comment of Guest-1589144

Just buy new handles of a different t design and replace them all. Way cheaper than thousands on another bedroom set. Or are you people to ignorant to consider that?

Guest
reply icon Replying to comment of Braycen Bus

Guess what. Ashley Furniture does not always use standard sized hardware.

That means that it is very difficult to buy alternate hardware, unless you want to re-drill the holes and patch the old ones. I say this as someone who finally, after years of looking at multiple stores, found handles that will fit.

$500 later, now I can open the drawers of my expensive bedroom set again. I don't buy Ashley Furniture anymore.

Guest

The same thing happened to me....x's 8!! The first time, I ordered a replacement and a spare.

When the 3rd one fell off, I called their home office and was told to just replace all of them as they were discontinued!!! In my case, 38!!! Not only is the quality of the furniture poor, so is their customer service. I will NEVER purchase anything Ashley.

I have furniture that is 30 years old that my children have taken with every drawer pull and slide in tact. I mention this as I have 3 of those broken in addition to the 8 pulls. I have walked into the room to find pulls on the floor.

The pins are plastic as are the drawer slides where others use metal. POS!!!!

Braycen Bus
reply icon Replying to comment of Guest-1506053

Not sure why you people act so surprised. Things have been this way for decades.

Just buy new freaking handles. Jesus Christ.

They don't have to be the exact same. Just buy another design and replace them all for $50 instead 9f throwing it away and spending a couple thousand on a new bedroom set.

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