Ashley Furniture - Leather Couch Smells Terrible -- Causing nausea

We just purchased a leather sofa sectional from Ashley Furniture and cannot tell you how disappointed we are.First they delievered the wrong sectional pieces, then said we had to wait a month to get the right pieces (I even drew a floor plan so the sales man could see where the pieces would go) and now, we are dealing with this smell that is causing nausea and headaches.

I have no idea what the smell is, or why it is so strong, but I feel like it is something they put on the couch to perserve it. I have never, ever experienced a smell this strong with any couches I have purchased in the past -- nor have any of my family members.

We spent nearly 3,000 on the sectional and now can't enjoy it without feeling miserable.I wish wish wish I never went to Ashely!

Report Comment

More Review Details

Monetary loss:
Product or service
Bad Couch
Review category
Furniture and Decor
Review rating
4 out of 5
review #469115

Author wants to be contacted by the company. Learn more

Had an experience with Ashley Furniture? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jun 29, 2014 #833621 Newark, New Jersey

This is amazing! Dont new clothes smell>doesnt a new car smell....

0 0 Reply

Jan 26, 2014 #778419 Camanche, Iowa

use febreeze. wipe it down. it is off gassing

0 0 Reply

Jan 07, 2014 #769654 Winter Park, Florida

I have been repairing furniture for 17 years inside customers homes approximately 5 or 6 times a year i get a call about smelly furniture its always the same situation the customers home either has a different smell or down right stinks,it takes time for your new furniture to smell like the rest of your home :p

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Ashley Furniture. However, many companies do monitor reviews on our site.

You were reading a complaint about Ashley Furniture.
Filing a new complaint about