Ashley Furniture - POOR quality and Fabric Warranty is a Scam

We purchased furniture July of 2012.Cushioning has lost its support because reclining mechanisms tore into the fabric underneath the seats causing tears in the cushion support.

Because we moved and outside a yr. now, no help with what is a manufacturing defect. They've deflected our complaint to Montage, their chosen company who said we're outside of warrty. coverage because we noticed the problem Sept.

this yr.

when we were sold a "5-year" warranty.This is much like the scams used car dealerships pull using CARFAX reports to rob consumers, selling wrecked cars not reported through needed communication channels.

Report Comment

More Review Details

Monetary loss:
$2500
Product or service
Poor Quality
Review category
Furniture and Decor
Review rating
3 out of 5
review #465958 by anonymous
Had an experience with Ashley Furniture? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Login
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
urrepairman

Jan 07, 2014 #769636 Winter Park, Florida

this is no defect the reason the underneath side of seat cushion ripped is your spring unit is flexing enough to hit mech this only happens with fat people take this as a sign you need to lose a lot of weight instead of sitting on your recl with your computer complaining go to the gym :)

0 0 Reply

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Ashley Furniture.
Filing a new complaint about
×