Pissed Consumer - Sucky furniture and sucky warranty

Home » Consumer Reviews » Furniture » Sucky furniture and sucky warranty

Sucky furniture and sucky warranty

Mar 27, 2008

Ashley Furniture complaint by Sherrilinderman

I will not spend another dime on Ashley Furniture. 4 1/2 years ago I bought a couch, loveseat, and recliner. All 3 pieces have been restuffed at least 3 times with in the first 6 months at the expense of the furniture store. Then, after that, our recliner kept going through 4 rip cords within the 1st year. After that, the back support on our couch went out. This is the worst quality furniture we ever owned. To make things better, they don't honor their warranty. So, much of the thing that went wrong we had to pay for out of our pocket. Next time, I will buy from Broyhill or Lane.

More Ashley Furniture Reviews

ads from Shopzilla

Discuss
Ashley Furniture News

on our forums

Quote this article on your site | Views: 622

Comments (2)

1. Written by Tammy02, on 22-04-2008 15:09

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefore, if we do not hear from a consumer, we are unable to assist.

Report

2. Written by Tammy02, on 04-04-2008 09:24

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the store directly for assistance, if you are unable to get assistance from the store, please feel free to contact the Ashley Furniture Consumer Affairs Department, so we can assist you by contacting the store on your behalf.

Our contact information is as follows:

Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Fax: 1-608-323-6139

Phone: 1-800-477-2222, ext. 5013

Mail: Ashley Furniture Industries, Inc.

Attn: Consumer Affairs

One Ashley Way

Arcadia, WI 54612

You may also consider visiting our website, www.ashleyfurniture.com. Click on “Contact Us” at the bottom of the homepage.

We are here to help!

Report

Comments on Sucky furniture and sucky warranty
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments