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Home  »  Consumer Reviews  »  DELIVERY  »  Very disappointed
Very disappointed
Jul 16, 2008
Ashley Furniture complaint by Bullship234
I purchase furniture's from Ashley Furniture since may 2008 i was given a delivery date schedule for June 22nd and here it is July 16th i have not received any furniture i would not recommend Ashley Furniture to anyone i went to the store an spoke with the store manager and ask him what was taking them solong for me to received my funiture it was some of the funiture was not in stock and the manufacture have to build the missing pieces the store the funiture's is nice but it not Shop at ASHLEY Store's ***.

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  Comments (2)
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1. Written by Tammy02, on 22-07-2008 14:03

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the store directly for assistance, if you are unable to get assistance from the store, please feel free to contact the Ashley Furniture Consumer Affairs Department, so we can assist you by contacting the store on your behalf.  

 

Our contact information is as follows: 

 

Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

Fax: 1-608-323-6139 

Phone: 1-800-477-2222, ext. 5013 

Mail: Ashley Furniture Industries, Inc. 

Attn: Consumer Affairs 

One Ashley Way 

Arcadia, WI 54612 

 

You may also consider visiting our website, www.ashleyfurniture.com. Click on “Contact Us” at the bottom of the homepage. 

 

We are here to help!

2. Written by jlemb, on 20-07-2008 14:09

Well guess what I hate to be the bearer of bad news but take it from me, Your nightmare has only began. Make sure once they do deliver to inspect every inch of the furniture and refuse it if anything so much as a scratch is found, We have had nothing but problems with the stuff we purchased, Broken items,furniture wears out within months, Horrible cutomer service. They will do repairs on thier terms and don't care what you have to say. It's the old adage of don't pay before you get the product, Well at ashley they make you pay first because they know the product is garbage, We funished a whole house with them and have had one problem or another with everything we bought, I will never deal with them again. Save yourself if you can and get your money back before it's too late. I am considering a class action if I can get enough people interested, Someone needs to tell them enough is enough. They are nothing more than a scam.

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