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Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started to peel. I even bought the extended warranty - which does not cover "peeling". I sent...
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1.5
I didn't like
  • Do not stand behind a defective product
#1024307
Purchased new end tables on 06/30/2015 from Ashley Furniture Home store Harrisburg Pa. also purchased a 5 year warranty from GBS Protect from store .I paid 579.00 total for end tables and warranty, tables were 467.00 warranty was 79.00 .On January 1st 2017 I noticed...
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1.0
I didn't like
  • Poor construction
#1024053
I purchased a dining room set costing $3,500 about 2 months ago. So last night I was putting some paintings up. I noticed that the top of my china buffet is damaged. I know for a fact it was delivered damaged to me by the Ashley Furniture. Because I live by myself and...
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AshleyFurnitureCares

AshleyFurnitureCares Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

Bonded Leather Sofa And Loveseat Review

#1018709
1.2
Ashley Furniture - Simple Review #1489070267
Ashley Furniture - Simple Review #1489070267
1 of 2
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
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Short Review for March 04, 2017

#1016816
5.0
We came in with no clue about what to get but ended up leaving with the PERFECT piece for our living room. Lou Anne from the Huntsville, AL store was super helpful. We ended up dragging her around the store but she was so upbeat. We will definitely be back!
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Short Review for February 23, 2017

#1013030
Wirst peice of furniture i ever purchased we bought leather sofa startrd comming apart at seams within a month have it covered now its an embarassment never again will i purchase furniture from Ashley
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Short Review for February 22, 2017

#1012122
I too have a beautiful Ashley bedroom suite and the handles have broken. I found a similiar style on ebay and they had several so I bought them all (about 20) and so far have had to use them all. Nice furniture crappy hardware
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When making a purchase one week and then trying to make a purchase the following week . Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase. I would be happy to pick up this purchase at your store to not have to pay a...
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AshleyFurnitureCares

AshleyFurnitureCares Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

I didn't like
  • I did not llike the way i wad treated no respect
#1022905
I purchased a bedroom suite and an floor model adjustable bed. I was scheduled for delivery within two weeks of the sale date. Parts of the furniture came had to wait on other parts for weeks. I never received the adjustable bed was told there was a mix up at the...
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#1022563
In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well.All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed...
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Anonymous

Entitled whinny dude I'm just curious but would you be ok with going to get a mattress and then being told the one you picked out was in someone's home for a day or two? No you wouldn't and you w...

1.0
I didn't like
  • Quality of the product and honoring warranty
  • Not honoring warranty
  • No refund
#1020193
Ashley Furniture Leather Ashley Reclinera Review
We bought 2 recliners. Both recliners cracked at the top. When I called she stated that the warranty was only a year and was up juat a couple of days. They told me that I could buy the top part of the recliner but they woukd not do anything to help. Very rude and it...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.2
I liked
  • Sales woman
  • Thw chair at firstv
I didn't like
  • Did not stand behind product
  • Customer servixe
#1019949
Ashley Furniture - Why you should never buy any furniture from Ashley
I am writing on behalf of my in-laws who are senior citizens. They bought what they thought was a leather couch from Ashley furniture. The reason they thought such is because that is what the salesman told them. After the 5 year warranty was up, no sooner did their...
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Anonymous

Anonymous I will never order from them again.

micmanno

micmanno Apparently so! They should add a notation on the price tag. *This furniture is throw away and guaranteed to only last a very short while*

1.3
I didn't like
  • Quality and attitude of company
#1019944
Ashley Furniture - Sofa 2+3 useless set!!!!
Hi i won't get near Ashley furniture anymore. We have bought 3+2 set 1.5 years ago and from day 1 the sofa's springs system is not functioning!! When you sit on the Sofa you sit really low and uncomfortably. Attached a photo that demonstrate our bad experience with...
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Anonymous

Anonymous Duct tape! Sheesh..sorry, we are having issues as well. Ashley does not care.

Anonymous

Anonymous Take them to Small Claims Court and bring a printout of the many complaints against Ashley Furniture.

1.0
I didn't like
  • Poor quality
#1019936

Contact Ashley Furniture

Headquarters Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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Top Rated Products Manufactured by Ashley Furniture

I went into the store to inquire about my delivery. I was told by the manager DAVID WATKINS that a 300 protection plan was mandatory to buy it. I decided to call corporate and check this and was told it was optional. I was upset and decided to cancel my order. At this...
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1.0
I didn't like
  • Personal attack
  • Being lied to
#1019855