I went into Ashley in September, 2017. I purchased a bedroom set and a living room set. I am still waiting for my living room set. After waiting about 6 weeks for my furniture, the 1st delivery ended with the truck breaking down. And the sofa was damaged. How the sofa...Read more
Review I posted last night and also on Twitter but no response- will keep posting till I find out why they were closed..... It’s Wednesday evening at 7:30pm- your website says Black Friday sale begins today- open till 9:00pm. The door is locked but lights are on and...Read more
Paid $12000 for livingroom set. The material started becoming discolored and we contacted the warranty co. They sent out several technicians over a period of 7 months to resolve the problem and the last guy took apart the furniture to repair the problems and basically...Read more
Ashley Furniture - Lying salesman
I purchased a leather vinyl sofa and loveseat about two years ago. The salesman said it was extremely durable when I told him I had a cat. The sofa is totally ruined. Cracking and ripping everywhere not only from a cat who was declawed but just from regular use. If my nail sweeps against it it tares! It's only myself and my husband. I would never shop Ashley again.
Ashley Furniture - Excellent Customer Service
Jodi at the store on Ridge Rd. In Greece,NY is a excellent sales associate /manager. Although I didn’t purchase the sofa and loveseat I wanted because they couldn’t guarantee delivery by Thanksgiving, Jodi gave me personalized attention and went above and beyond to help me find exactly what I wanted. I would recommend visiting Jodi at Ashley for all your furniture needs.
Ashley Furniture - Will Go Somewhere Else
The pricing is confusing and misleading. The high pressure from the sales people seeking commission is annoying.
Ashley Furniture - You're sectional sucks! The leather arms are both pealing.
Poor quality to cost so much money. I just want you to make it right with me. I had this only 6 months and my cushions are also distorted & the seams are coming apart too. I'm highly disappointed in the furniture.
Bought an adjustable bed frame for my sleep number and it started making the worst creaking noise couldn't even move without it making a terrible noise, it was replaced as they said it was bad workmanship now on my second adjustable base it is making the same noise and...Read more
I didn't like
- No refund
- Poor furniture quality
- No res
Purchased a sofa and ottoman along with the warranty. Salesperson said warranty will cover any spill and/or tear. It would cover just about everything imaginable for 3 years. Less than 1 year after my purchase my dad fell and got blood on the ottoman. I called Ashley...Read more
There has to be only one thing that came out of buying a piece of furniture (can you even CALL it furniture at this point?) from Ashley Furniture. From now on, I ALWAYS examine the furniture I buy. I make sure there's no rips, peels, none of that. I'm not...Read more
We bought a couch, love seat with cup holders and recliner in 2013 along with the extended warranty. We took the warranty because if anything happened to the furniture it would be replaced. The headrest section of the love seat has started peeling. When we placed a...Read more
I don't know if you have enough space on here for me to explain everything happy I came to your store and August purchase furniture gave my furniture to a needy family here it is November still don't have the furniture when in the store they made things right I was...Read more
We have been waiting for our chairs for about a month now. They were scheduled to be delivered Friday late in the evening. When I called to ask if I could change the time because it did not work, I was answered by a rude woman who just didn’t want to do anything. They...Read more
We had a flood in our home, so we had to replace our living room set....We went to Ashley Furniture Store in Glen Burnie,md. 21061....We purchased a living room set....We were told our living room set would be in on the 13th....I called in on the 12th to see if it was...Read more
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