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I had furniture delivered today that's damaged. I called the store and evveryone I spoke to transfered me to someomeone else. This is very frustrating. I am going to the store this evening a speak to someone in person. They have one week to deliver a new sofa to...
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Anonymous

ron 145 Don\'t buy furniture from this company. They delivered damage furniture. Poor customer serv. I was stuck with a 600 dollar kitchen dinning set. Four damage chairs. I went ...

I think everyone here should make a formal complaint with the BBB and file a civil suit to get warranty money back because they are scamming people. It is just sad! I have my original receipt and everything. I was never given a pamphlet on the warranty but was told...
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JJL290

JJL290 On the date of 10/24/11 I purchased a living room set from Ashley Furniture .The set consisted of ,A couch and love seat, 2 end tables ,one soft table.I thought I was buying...

Anonymous

Debbie Fowler Where is this Ashley located? There are hundreds of stores all over the country -- maybe it\'s just the one store in your city. I\'m hoping it\'s not the one located in mine!!

We're stuck with horrible dining room chairs and they won't take them back.10 days after delivery you can see wear and tear on it.Bad quality!!!the sales person did not tell me that there is no Return Policy!!! DO NOT buy furniture from Ashley Furniture. They...
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I ordered a Chest from Ashley furniture store in Elmhurst, Queens Blvd, NY on Sep/5/2011 & then we changed our mind & cancelled the Order on Sep/6/2011. I called back after 7 days to check the status of the refund and I was told by the store rep. that I'll get my...
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I spent 2,000. dollars for a living rm. furniture at ashley I gat guardsman protection for 5 years I paid 169.99 and was told if I don't use it I'll get all of my money back. well ashley told me that they don't do the plain anymore but what about me I paid...
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Anonymous

Pissed in vermont Yup, horror stroy after horror story. Bought a leather couch. Ripped in 2 weeks. they were going to sew it... like dude. you can see it. Customer service is a joke... we g...

Anonymous

Very mad too!!! My husband and I got furniture from Ashley too. We got the guardsman plan too. When we tried to use the plan on the defective furniture we called Guardmans and were sent thei...

Not recommended at all. *** lot of issues in products quality & delivery. They deliver damaged or display pieces, not new. Once you make payment, no one would listen to you. Customer services is pathetic. I purchased items of $5000+ and got damaged love seat delivered...
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I would like to begin by stating that this company does not stand behind the little people who makes things run smooth for their establishment.They have lied to their customers by sending fixed on or furniture that has been sent back to the warehouse(refusals by...
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Please do not shop for or purchase Ashley Furniture. I spent $25,000 to furnish my new home and the only piece of furniture of value is my pillow-top bed. When you initially shop their showroom, everything looks beautiful; however, you find out very quickly that...
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Anonymous

ana Most of it is NOT made in America

I went to Ashley Furniture today to purchase 2 end tables. I found the perfect ones, on clearance, right in my price range. I asked the lady in the front of the store to page the salesman that had approached me earlier. While we were writing up the paperwork...
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Our problem is that when my wife bought two throw pillows the cashier said we had a 48 hour return policy and to sign here. Turns out the return policy states if you pay with cash and return something, the refund is sent by a check. Had my wife been informed by the...
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