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Bought table in Nov. Picked up 2 weeks later when it came in.Got home with it and it was damaged.Called them,they said would be Dec.8th befor tech could look at it.He came, took pictures, new table was to be ordered When they came Dec.29th Table had been repaired on...
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Anonymous
Thought

Just a thought: I realize that everyone involved in this ashley company is an absolute crook.....to the biblical level BUT i can also see where they are able to \"get away\" w...

Anonymous
bronxbudget

I am a retailer and this response is for more than just this review I\'m replying to. It seems like many here find their problems immediately or soon after the purchase. If ...

Sparta, Tennessee
#285984

The company service ends the second after they have received your money. We bought the extended "warranty" which they refuse to honor for a problem that is listed as covered in their warranty information. It was very difficult to get them to answer questions about...
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Anonymous
Holes

No story here....just a complaint. No dates, no store locations, no information of what was bought, no explanation of anything relevant. I can type a complaint like this abo...

Anonymous
Stop reposting

Stop reposting! We got the hint the first time you posted your complaint. Posting it again only makes us give less of a sh*t about you and your complaint.

Would not recline without pulling handle over and over. Their prices are low because their furniture is cheaply made. Very shoddy workmanship. IT IS ALL ***! IT IS JUNK MADE IN CHINA. IT IS CHEAPLY MADE. PAY A LITTLE MORE SOMEWHERE ELSE! ASHLEY FURNITURE IS NO GOOD!...
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Anonymous
Ashley Furniture in AR

Bought a dining room set and buffet to match. The buffet was built poorly. It was not damaged by shipping, it was actually built incorrectly to where one of the legs would not...

Anonymous
Lines

Read between the lines. ALWAYS check the quality/validity of the merchandise before you buy AND I would probably bet that the word leather WAS used in the sales presentation a...

#285455
I purchased a white bedroom set for my daughter, what an experience! the saleswoman was telling me what I did and did not want and then when it came to the point of sale, her attitude changed...she was stern and not very nice. The guys that came to deliver really...
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Anonymous
Kathy

Customer service varies from region to region... I live in Calfornia.. From wht I know, all stores are Franchises... I have NEVER had a problem with Ashley Furniture... and i\...

Anonymous
Dave

We recently bought a dinette set w/ 4 chair\'s.3 out of the 4 chair\'s were damaged. One of the chair\'s was so badly damaged it had a giant chip of wood missing.We called to ...

I bought a table and chairs at Ashley furniture I paid cash for it when I bought it and when it arrived at their store I opted to pick it up so I wouldn't have to pay $90 dollars to have it delivered to my house. MY husband and I went to pick it up, brought it home...
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Anonymous
Between

Got about a full page for rebuttle....looked like i was advocate for ashley.....not posting. instead i\'m a business owner and could go between the lines on this but instead i...

Anonymous
Savvy ***sumer

tj - to your comment above, it sounds like you have never shopped at Ashley. I am a consumer that will seek out a manager in order to compliment great service -- good sales p...

Has anyone besides my husband and I found the stamps on the furniture from Ashley's MADE IN CHINA? Oh my gosh, no wonder I had to wait so long for this TRASH. Been in constant communications with the store as of yet NO solutions. After reading all these complaints...
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Anonymous
SOAMDISEESTARS

update..I have now turned this all over to an attorney..Have not heard where we are there.I have heard from the organization known as Peoples complaint.com and they let me kno...

Anonymous
To Lenni

Sorry to have offended you.

#284824
I purchased a sectional at Ashley Furniture (aka RAC Acceptance) The furniture wasn't delivered as scheduled. Delivery men didn't speak any English, nor did they understand what I was trying to explain. About 3 months into my "agreement" I had to have a major...
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Anonymous
Jackpot

Rockford IL ashley is the worst, I bought living room set 2-24-12 paid cash they said if I have it delievered it would be there in a week I live 3 blocks away so I said I wou...

Anonymous
LOL

And rofl the def of rac made my dayyy lol

Rockton, Illinois
#284485
Long story short and one very pissed off customer later... I purchased a storage bed @ Ashley furniture in Winnipeg Manitoba Canada, the estimated wait time to begin with was 3-4 weeks thats fine I get a phone call to tell me that my order was in at almost the 3 week...
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Anonymous
crazy canuck

Bastards, incompetent Bastards, bring in more foreigners so they can hide behind 1-800 numbers and non speaking english workers. I will put the word out for people to avoid t...

#284314
I went to two retailers of Ashley Furniture to look at Kitchen Chairs. Was told at both stores the chairs were on display and come on in. The gent (kid really) at the first store just kept telling us to look up front...the chairs were somewhere. Finally found the...
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Anonymous
Clarify

Whats any of this got to do with Ashley Furniture?

Ashley has NO customer service and sells JUNK. My husband and I purchased a new kitchen table from the Murrieta Cali store March 31st of 2011....less than a year ago!! in September a huge rip began to form in the seat of one of the benches...and i noticed PAINT yes...
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Anonymous
Ashley Furniture in AR

Bought a dining room set and buffet to match. The buffet was built poorly. It was not damaged by shipping, it was actually built incorrectly to where one of the legs would not...

#284247