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Ashley Furniture - Loveseat Review from Findlay, Ohio

Update by user Dec 04, 2014

Just what does Ashley Furniture plan to do i have not seen any leadway on them selling embarrassing garbage bag material couches and loveseats

Original review posted by user Nov 16, 2014

My Durablend couch and loveseat look like garbage they are peeling and it is awful that it sticks to you and leaves a trail it must be trashbag material embarrassing
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1 comment
Anonymous
#907960

Same here!! Very thin material.

Once it starts to peel there is no stopping it. I have never been so angry in my entire life.

I paid $1440 for a sofa and loveseat and thought that I was getting quality furniture. I would have been better off buying the cheapest item in the store.

Review
#558431 Review #558431 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat

Resolved: Ashley Furniture - Loveseat Review from Phenix City, Alabama

Bought Durablend couch and loveseat from Ashley's furniture for 1500.00 about two years ago and its hardly been sat on and its peeling
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1 comment
Anonymous
#901574

I too have had the same issues as several people have listed. An interior designer suggested the 3 piece Durablend , sofa, loveseat and chair for a new home.

Within 2 yrs., the outer layer of the Durablend was peeling off like tissue paper ! I have glued the chair until there is no place left to glue ! I have to cover the chair with a blanket !!!! The sofa and loveseat are doing the same thing !!

Ashley Furniture will do nothing !!

We are setting the chair out on the sidewalk of a very busy street with a sign that says " Ashley Furniture " "2 yrs old - boycott Ashley Furniture "

I wish that I could post a photo of the furn. If I can find a site to do so , I will.

The interior designer that I used will not use Ashley at all. RUN don't walk from Ashley Furn.

Resolved
Review
#558259 Review #558259 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat

Ashley Furniture Loveseat Review

Bought a black durablend couch it's peeling like a garbage bag paid alot for a couch and loveseat to look 100 years old
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Review
#558052 Review #558052 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat

Ashley Furniture Loveseat Review

I bought Durablend couch and loveseat from ashley and it's peeling and cracking looks 100 years old and paid 1500.00 peeling everywhere looks awful
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Review
#558044 Review #558044 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
1.0
Details
We went to the Jonesboro location to purchase a new sectional couch. We have purchased thousands of dollars with Ashley in another state with no problems. The salesperson was very nice and we purchased a $2500 couch. Our only request was no deliveries on the weekend as...
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Review
#558029 Review #558029 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Cons
  • Being lied to
Reason of review
Problem with delivery
Loss
$3000
Preferred solution
I do not want anything except for them not to do this to anyone else.

Ashley Furniture review in Old Bridge Township, New Jersey: Durablend leather couch

1.5
Details
I have had my durablend leather couch for 3 1/2 years and it is falling apart like wet paper. in the same spots both on the love seat and the couch. Repairs are not covered under the warranty and was advised by the salesman that this couch if taking care of would last a very long time. I have taking care of the couch and love seat. BS on the warranty and the extended care plan (which if my dog scratched it they would repair it) very poor workmanship. Will not buy anything from Ashley furniture again. Very very disappointed in them.
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Review
#557169 Review #557169 is a subjective opinion of poster.
Product
Ashley Furniture Warranty
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
come and repair my furniture

Ashley Furniture review: Delivery and Customer Service

1.0
Details
I bought a rug on oct 29 with an expensive mattress and was told it will be delivered with the mattress on nov 4, the mattress came but not the rug, so i called the montclair store to ask about the rug, i was told they will send it by ups and i will get it on nov 7 - it has been 3 weeks and i still don't have the rug and when i called the customer service they say they are busy and will get back to us, the store i bought is telling there is nothing they can do, i have to call the warehouse and when i called the colton warehouse they say i have to talk to the store - DO NOT BUY ANY FURNITURE FROM ASHLEY IT IS NOT WORTH GOING THROUGH ALL THIS STRESS AND THEIR FURNITURE IS NOT ALL GOOD
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Review
#556958 Review #556958 is a subjective opinion of poster.
Product
Ashley Furniture Mattress
Cons
  • Customer service
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Deliver product or service ordered

Ashley Furniture - Furniture Set Review from Livermore, California

I had the same issue with my Ashley brand Camilla night stand. I contacted customer service and the reply was ridiculous. Honestly, shipping out my first born and my left leg would have been easier than the hoops they wanted me to jump through for warranty replacement parts...(seriously? I can't just BUY a drawer pull?!?!?). I even told them I've had the set 4 years and not asking for a warranty replacement! Ugh Anyway, I just replaced all the pulls with something decent from Lowe's. That being said, I now have several EXTRA drawer pulls from my nightstand and dresser...8...to be exact. If you need this style, let me know and I'll be happy to give you one, two, three. AND...as an added bonus, I'm going to let you keep your first born and all your limbs! Yay! Momof3qts@hotmail.com
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Review
#556799 Review #556799 is a subjective opinion of poster.
Product
Ashley Furniture Furniture Set

Ashley Furniture review in Baton Rouge, Louisiana: Peeling Furniture

I bought a leather sectional that was supposed to be leather well com to find out its not. It started peeeling and when i call the warranty place they said it wasnt covered but if stuck hot put on it they would. Call ashley which was a joke in itself. Now i have a peeling sectional couch with doesnt look very well and is embarrsing in my living room. After paying all this money and have the salesmen talk me into the rediculas warranty that covers nothing i will never buy from ashley furniture again. Now i have to buy new furniture that really sucks.
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2 comments
Anonymous
#901149

I bought a leather recliner and it's peeling I also bought the extended warranty and the company will not cover anything I went to Ashley and they were no help at all and I'm beginning to believe this wasn't leather at all. I'm glad people are expressing what happened to them. Don't buy from Ashley.

Anonymous
#898813

nice spelling.....

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Review
#555866 Review #555866 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Reason of review
Damaged or defective
Preferred solution
Full refund

Ashley Furniture Fredericksburg, Va. Sam

1.0
Details
Bought new couch, love seat, and tables from Ashley Furniture two years ago. The furniture was not delivered on time. When I finally took delivery the furniture did not arrive until almost 10:00. The worst part was I allowed myself to be scammed by the salesperson, and manager. The salesperson explained to us we would receive 25% off the purchase price based on their sale, and an additional 25% off for financing the furniture. My wife, and I asked her three times if this information was correct. We were assured the information given was correct. On the way home the manager called us to say the salesperson had made a mistake, but gave his assurance that we would receive the additional 25% off for financing the furniture. Guess what? We have never received the additional 25% off, and Ashley will not honor their commitment to us. Do not buy furniture from this worthless company.
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Review
#555796 Review #555796 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Cons
  • Being lied to
Reason of review
Problems with payment
Loss
$700
Preferred solution
Price reduction