Ashley Furniture Reviews and Complaints
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Ashley Furniture review: Review
Compre un juego de sala en junio quedaron en entregarlo en julio 8, nunca llegaron llame a preguntar indican en julio 17 no llegan luego en julio 23 no llegan perdiendo tiempo del trabajo y ni siquiera te llaman para decir que no van nueva fecha agosto 1 ya es 2 nadie llamo ni apareció a entregar el mueble. No han llamado en ninguna ocasión yo soy el que he tenido que llamar y siempre tienen una excusa, cuando se le pregunta para cancelar la orden te dicen que no se puede. Alguin me puede decir si llevándolos al Sacó te devuelven el dinero ya estoy disgustado ni quitó los muebles.
Ashley Furniture review in Amarillo, Texas: Lies, Run around, and I don't KNOWS
Lies, Run around, and I don't KNOWS... That is all we have received since we left your store on 6/21/2014. Our purchase was 7608.00 we have yet to receive all of your merchandise. We were charged for things we did not want. The stuff we did receive was damaged... An no one can tell me when we will receive all our stuff... AND THAT IS JUST THE HALF IT.... WE WILL NEVER STEP FOOT IN YOUR STORE AGAIN. Lies, Run around, and I don't KNOWS... That is all we have received since we left your store on 6/21/2014. Our purchase was 7608.00 we have yet to receive all of your merchandise. We were charged for things we did not want. The stuff we did receive was damaged... An no one can tell me when we will receive all our stuff... AND THAT IS JUST THE HALF IT.... WE WILL NEVER STEP FOOT IN YOUR STORE AGAIN.
I want to start by stating that the staff at this location are great, our saleswoman, Laura, was very helpful. However, this review is about the delivery process and the corporation as a whole. My husband and I ordered furniture for our new home (whole bedroom set and...
Ashley Furniture Bed
Sterling, VA store manager Jeremy gave us a damaged coffee table and passed it off as new after we bought new, waited and was told it was delivered to the store but mysteriously disappeared, then was miraculously found only moments later in a shabby, bs box used to...
Ashley Furniture Table
Ashley Furniture STILL SUCKS
I would never buy from them again. First off, we bought furniture that was supposed to be white white. It was off-white. They broke the door when entering our house and told me to buy the piece, install it and then call the company to get reimbursed. We also ordered an ottoman that was supposed to be in within 3 weeks. After a couple of phone calls wondering where it is, we finally were going to have it delivered. When they delivered it, it didn't have the holes drilled into the bottom. They tore the bottom up trying to drill the holes. My wife called and said she wanted a new one. They said it would be a week. It has now been 3 weeks without communication. I called and they said it would be another 6 weeks! I was pissed and wanted to speak to a manager. Of course the manager wasn't there and I was told she would call the next day. It is now a week later without a call. I will never spend another dime at this store.
Montage Protection Plan Review
I bought a montage protection plan the sales person at ashleys swore it was awsome.. Lil did i know it was a scam. i called today, because my toddler got marker on seat cushion. They sent me an email that said i need to take a pic measure the stain put a brief description blah blah blah blah blah...y in the world should i have to do their job plus thats not wat i signed up for. and i paid about $300+
We moved to VA and I bought $5000 of living room furniture from Ashley furniture store in Alexandria. The center table had a really long wait time so I got all the other furniture delivered and agreed to pick up the center table. Once it is available I went to pick it...
Ashley Furniture Table
I had my furniture to be delivered from 7 am to 11 am. I had a family member waiting on the couch for their knock on the door. they did not knock or ring my door bell at all , they called my house to let me know the driver left the location. I had two numbers listed to...
Ashley Furniture Furniture Set
was happy that this Dover store had a selection with delivery available to my new home in Milton DE. Currently, living in VA until my home is constructed I visited an Ashley Furniture showroom in Woodbridge, VA instead of making a 2.5 hrs drive to Dover. We found a...
Ashley Furniture Sales Manager
I purchased the mattress on a Saturday, delivered Wednesday and looked like their was a body inside of it. This is an expensive Simmons Holly Glen Mattress. Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it....
Ashley Furniture Manager
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