Once you spend 3 hours picking out furniture, beware, it takes over 2 weeks to finally get it. Our tiny couch wouldn't fit in our house so after 3 more weeks of fighting with Ashley we finally paid someone $200 to remove our window and put the couch in.
The rug was supposed to be delivered Nov 1st, finally on Nov 9th I called and it was going to be Nov 22nd now. What a JOKE!!!!! I will never recommend Ashley Furniture to anyone I know!
The Salespeople are pushy and need a sale so bad they will promise anything but can't deliver. Don't waste your time on Ashley
Product or Service Mentioned: Ashley Furniture Delivery Service.
Reason of review: Since I can only pick one, I chose Poor Customer Service, Prob with delivery, not as described.
Monetary Loss: $1200.
Preferred solution: Let the company propose a solution.
Ashley Furniture Cons: Salesperson, Promises not kept.