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I purchased couches february first I was told that I would be able to recieve them that weekend then I was told that I couldn't get them till the 17, then the 20, then the 22 finally I was told that i could pick them up on the 13. I called to comfirm that they...
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Anonymous
Marshall, MI

:( I purchased a living room group by Ashley only 2 years ago, had the material treated the hole nine yards. Within the first six months the staples started coming out. They...

Anonymous
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

#112936
We purchased an entertainment stand for a TV; it had 3 doors on the front that had interchangeable panels: either wood or glass. The sales guy said that the way it looked on the sales floor was the exact way it would look when it was delivered; was told it would be...
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#112845
On Jan.15, 2008 we purchased a bedroom set for over $4,000. (first time bought $4K in Living Room furniture without incident.) We have not received any furniture to date 2/8/08. We were told our CA King box springs & mattress only will be delivered tomorrow. It has...
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Anonymous
Bottom Line

Chance are once you do get your funriture it will be damaged

Anonymous
Aneta

I was just going to buy a 4,000 bedroom set at Ashley\'s...no more. I do not need any problems, there is so many furniture stores in the area that I will look around. There is...

oct of 06 i purchased a home office suite. upon delivery, the drivers failed to bring in one piece of the wall unit and told me it had been damaged. these drivers set up what they had, called the warehouse they delivered from and got a date of delivery for the missing...
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Anonymous
The Voice of Reason

Nice to see a good comment about Ashley Furniture. I\'m glad to know there are still some understanding people out there who don\'t blow up at every little issue and handle th...

AshleyTammy
AshleyTammy

Thank you for posting your positive experience with Ashley Furniture! It is highly recommended that you contact your local authorized Ashley dealer for any questions or concer...

I'm a shift worker, with days off on odd days of the week. When the Ashley representative called and arranged to come by yesterday (Tuesday, the 5th of February) I said sure because it was a normal day off for me. But if I'd worked overtime, it was counted as a...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

AshleyTammy
AshleyTammy

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the Ashley Furniture Consumer Af...

We went to Ashleys in Southaven MS on Sunday Feb 3rd to get a chance of free mattress win the Memphis Tigers win the National Championship. Well oL Les their sales rep said I credit was denied. We knew better and told him to do it again he did it was the wrong SS...
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We are curious how many people went to Ashley Furniture on Sunday Feb 3rd to get in on the Tiger promo and got turned down on their credit? But miraculous was approved on Monday after the promo. Let us know by way of this site and we all can ban together. We went there...
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Anonymous
Curious

Thanks for advising us about this horrible, and low ethics company. I will never buy form them. NEVER!

I have never dealt with such a horrible company.My bed I purchased was shipped incomplete on 01/20/08 and as of 02/05/08 we still have only 90% of a bed. They want me to pay 30% return fee for their mistake, Nice!!! Customer service sucks, you dont deal with the...
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Anonymous
SKT

Anyone out there in Chico (Butte COunty) that has been defrauded by Ashley contact the Butte County District Attorney at (530) 538-2046. Jos Van Hout is looking into the matte...

Anonymous
msf

Ashley Furniture stores in Roseville, Chico and REdding are all owned by the same lousy owners who could care less about the customers. I bought my furniture May 2009 and sti...

I wished I had gone on-line to research furniture companies before I bought anything from Ashley Furniture of Tyler, Texas. Apparently, they have a history of screwing their customers. I ordered a chair on 1/15/08 and they said they couldn't get it in until...
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Anonymous
john

I agree.In Amarillo i am having a problems with a mattress i was told i could try for 3 months with no charge.Very unprofessional store.

Anonymous
Observer

After owning a business for 32 years and dealing with disgruntled customers I can sympathise with Ashleys. However I also doubt very much that responses # 6 was posted by anyo...

#112370
Beware the garbage these clowns sell and on everyone of these complaints you will notice a response from Tammy. Tammy is one of their employees, they even trying to scam you on this site. She has put that response their because of all the problems they have. Their own...
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Anonymous
Anonymous

learn to spell and express yourself without the boyz in the hood lingo. if the store is below standards -give us the information without the idiotic diatribe. i respect the ot...

Anonymous
Aledne

i've also had terrible customer service from ashley. I padi more than 4 grand on a living room set. The set is cheap or fake leather its discolors quickly and gets cracks when...

#112148