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I know why Ashely Furniture has a no return policy. It is substandard merchandise. Our leather couches are sagging after 4 months of use. We need to put a pillow against the back because of the huge gap between the back and the seat. A back breaker! And, this is...
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Anonymous
Margaret Modory

Interesting comment in response to my review. I did contact Ashley regarding my dissatisfaction with their substandard product. I received quite a run around. The couches bo...

Anonymous
Tammy02

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

I also had a problem with my leather furniture from Ashley. I bought a leather sectional and within 6 months, the leather started peeling. I called the customer service department and they agreed that the leather was faulty. They replaced my sofa with another sofa and...
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Anonymous
Tm8

My couch is two years old and is peeling everywhere!! I will never buy from Ashley again.

Anonymous
Tm8

My couch is two years old and is peeling everywhere!! I will never buy from Ashley again.

This may not be the best place to post this review because I am not pissed. In the interest of fairness, I want to tell my experience with Ashley Furniture in Frederick, MD. After many trips to many other furniture stores, we finally found the living room set we have...
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AshleyTammy
AshleyTammy

Chris, Thank you for sharing your positive experience with your purchase of Ashley Furniture. Should you need any assistance, please contact your original place of purchase...

#114264
Ashleys furniture-I went to Ashleys furniture in Reno, NV. The service and knowledge was great until it got down to doing business.The salesperson put my order in the system and said all the items I purchased were in stock. I opened an account,had my credit run and...
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#114106
after reading reviews about Ashley Furniture I have completely changed my mind about buying from them. Thank you everyone, because I was just going to spend $4k with them. I cannot stand bad customer service and these bland answers from Tammy02. If anyone from the...
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#114102
We purchased a sectional couch from Ashley's in Plano on Superbowl Sunday and are still awaiting the ability to use it. It was delivered to us, with poor workmanship. Here goes, the list, broken leg with was covered with paint marker from the factory, all the floor...
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Anonymous
Tammy02

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
Me

:( Ashley Furniture is not worht it. People, look at another places!

Can somebody please explain to me how you buy a mattress 10 days ago, its shipped to the store and 3 days later you still have no boxspring? Ive already been waiting for over a week and they told me it will be on a seperate truck and they make no guarantees. why would...
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I purchased a sectional and after 7 months the seams fell apart now I have take the sofa back since I picked the sofa up instead of having it delivered. I was not told this when I said that I would pick it up. I am wondering how this will apply to my extended warranity...
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Anonymous
Danny

Funny have same issue 17 months down road with warranty protection wont fix my leather seem that busted but if was a accident they do makes no sense they just lost another cus...

AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Below is my complete Better Business Bureau complaint,so you know the whole story. COMPLAINT ACTIVITY REPORT Case # 91065218 BetterBusiness Bureau of Metropolitan Dallas, Inc. Business Info: Ashley Furniture Home Store, Frisco, TX75034 Consumer's Original...
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Anonymous
Anonymous

i went to ashley furniture store this week, and the girl stated to me it was top grain leather, (cadillac) best leather there was, no worry about peeling or cracking....(masse...

Anonymous
Anonymous

the something is happening to me with PEELING LEATHER ***

#113937
I have been trying to deal with Ashley furniture for 2yrs. I purchased a living room and dining room set for almost 7,000.00 total. The quality of the furniture is poor. We have made several calls to our local customer service office. We can't get calls returned or...
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Anonymous
employee

Have worked for these clowns...their furniture is *** !!! I know first hand...I\'ve made the furniture and we were told to cut corners everyday to cut cost... The owners don...

AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...