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We bought a new sofa and love seat nice mauve with the built in recliners on both, Didnt have them even three months and they started to fall apart , contacted the dealers and they did not respond , When they did they said I would have to pay to get them shipped,I...
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Anonymous
Jackie

I did extensive research on furniture before I bought 4 pieces for my living room. I could not afford all top-of-the-line furniture and knew Ashley was classified as low-end. ...

Anonymous
lori

ashley furniture is nothing but junk and the montage furniture services insurance is worthless. Very low quality furniture

We bought a kitchen table and 8 chairs in late Nov. Was delivered 12-4-07 with the table having chips down the seam for the leaf & one of the chairs had a tear on the front edge. The delivery guys said someone would contact me about trading the table and the chair...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
Tammy02

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. If a store is unable or unwilling to assist with a warranty claim, Ashle...

#112034
My experience with Ashleys furniture In Avondale az was horrible. I was also charged a 30% restocking fee for a Wood folding screen that did not work but we were told by the sales person that it would work for us. I will never purchase anything from Ashleys again....
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#111991

We bought a reclining love seat in July 2007. One side of it is lower than the other side. A tech came out & put some foam in the back side of cushion & 2nd time said he couldn't fix it the couch was not designed to be sat on the way my husband sits. He has...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
Tammy02

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. If a store is unable or unwilling to assist with a warranty claim, Ashle...

#111939
My sofa has collapsed and is less then 2 years old. The sofa is touching the ground in the center. It is useless. It slowly started to sink after 6 months and before it hit the floor I contacted the company and extended warranty that I purchased is worthless. Extended...
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I was blessed by my employer with a generous bonous at the end of 2007, so I went to Ashley Furniture in Conroe, Tx, made a purchased of living room furniture. The furniture was delivered and the nightmare has begun!! The chair has the wrong feet and it looks like...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
Tammy02

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. If a store is unable or unwilling to assist with a warranty claim, Ashle...

#111898
I bought a lift top table along with a chair, couch, and ottoman. It arrived today, Saturday Jan 26 2008 (2 months after the "tentative delivery date") I was away and my wife accepted delivery. I got home and she started talking about different arrangements...
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I ordered 3 cushions for a sofa that my dog ruined. The salesman said the total amount for all 3 cushions would be $60.00. I paid in full back in November (the 11th to be exact). I thought this store was impressive, since I didn't have to pay big money for a new...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
laugh@you

only an *** would think you can get sofa seat cushions for $20 apiece....Your IQ is in question.

Punxsutawney, Pennsylvania
#111769
If I only knew of this website before I wasted money on them. I purchased a bunkbed and matching dresser on Black Friday that was supposed to have a ship date of Dec. 4. Was going to be a gift for my daughters but Christmas came and went. As of today it's still not...
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Anonymous
mE

Thanks for advising us about this horrible, and low ethics company. I will never buy form them. NEVER!

AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Purchased living room furniture with 5 yr "protection plan" in 2005. Veneer peeling from one end table. Cannot get response from "protection plan" provider or from Ashley's. Have been calling 2 weeks and noone will contact me. Denied my request...
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AshleyTammy
AshleyTammy

Due to the fact that the person who submitted a post on this site did not use their real name, we have no way of knowing if they actually contacted AFI for assistance. Therefo...

Anonymous
Tammy02

The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. If a store is unable or unwilling to assist with a warranty claim, Ashle...

#111738