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We purchased a sofa and loveseat from Ashley Furniture back in October 2008. Its not even a year old and we are on our SECOND set of seat cushions. The couch bows towards the middle...even with only one person sitting on the end. You choose...west coast lean or east...
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Anonymous
mmateen

I absolutely agree with you, were are having the same problem with our sectional. It SUCKS!!

Anonymous
mmateen

I absolutely agree with you, were are having the same problem with our sectional. It SUCKS!!

I purchased a bedroom set from Ashley. After about one year the leg broke. They sent me another leg to replace the broken leg. After two years two legs broked. This time when I called Ashley they said they did make this model therefore they didn't have the legs. ...
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Anonymous
Unsatisfied Ashley Customer

I just read a complaint w/ Ashley Furniture and I also will never shop at Ashley. I purchased a living room set and after a couple of months the cushions started to shift and...

We purchased a Couch & Loveseat from Ashley Furniture back in 2006 and the back board on this broke within nine months of purchase they fixed it. They kept Couch three weeks to fix problem, which later you could still feel. The cushions sagged after one year. We gave...
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We bought a couch and loveseat at Ashley. A year later the seat cushions wer flattening, arms were buckling and making noises, upholstry came unstapled (yes, I said unSTAPLED). I called Ashley and they sent someone out to reinforce the arms and restaple the upholstry....
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Lake Dallas, Texas
#147752
Unfortunately I purchased 4 rooms of furniture and it all smells musty and mildew. I got a bistro style dining table that smells sooo bad I have had it 8 months and have never used it. I bought a desk for an office and it smells, my bedroom furniture also smells...
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Anonymous
Anonymous

I have the same problem with mold and mildew smell, I have tried so many different things to rid mold and the smell keeps coming back. Ashley furniture is making me sick, the...

Anonymous
Jaime

Hi, I know this post is old. But how did you handle the smell?I bought a table last year and its it stinks. I called Ashley 4 months after I bought it and they laughed at me. ...

Purchased a double recliner from Ashley Furniture in Wilmington, NC. which neither I or my wife can make operate properly. My wife is an Alzheimers patient and cannot make the recliner recline. I am unable to get out of the recliner. I made every effort to get Ashley...
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Anonymous
Karen Nelson

I need a spring for my recliner, which one spring broke. It\'s about 4 1/4\" long. Can you help me :?

I bought the Sunfire Entertainment center and credenza from Ashley's Furniture in Fountain Valley. It was delivered on April 1 and the light did not work. They mailed out a new light with instructions you can't read. Now they tell me that I have had it too long to...
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#147716
I purchased an ashley couch and love seat paid cash and it has fallen apart in one yr. Cracking where leather meets vinal on seats stuffing coming out on both pieces. Arm on love seat zipper broke and stuffing coming out. Color fading even though it is not in direct...
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#147621
We purchased the San Marco sectional model/sku # 163-324-2 and 163-324-3 for $1483.90 cash from the General Manager Andrew Lee on February 28, 2009. In less than 30 days the couch seat cushions have sagged. The cushions do not recoil or return to normal position once...
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Anonymous
Anonymous

WELL ASHLEY IS CHARGING ME A TEN PER CENT RESTOCKING FEE ON AN ORDER THAT I CANCELLED AFTER RESEARCHING THE KENNARD LIVING ROOM SECTIONAL AND THE CONTENTS OF LEATHER AND CUSHI...

Anonymous
Anonymous

Folks who are having issues....Go to Ashleys Twitter page and be heard! I am sorry but I still dont understand how they get by with this w so many complaints. I can tell you I...

I bought a sectional from Ashley furniture in Baxter ,Minnesota and it has been used about 12 times.I bought it 1-17-2007 and it is in a family room that is hardly used.The leather where you put your head wore off the color in a spot.I would like to know what i can do...
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Anonymous
Ashley ***ks

At least your funiture was delivered. We never got ours. :( got our money back and went next store to Bassett let\'s see if they do better then three months for delivery.

#147323