Phoenix, Arizona
Featured Not resolved
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I purchased the mattress on a Saturday, delivered Wednesday and looked like their was a body inside of it. This is an expensive Simmons Holly Glen Mattress.

Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it. On Sunday, no resolution. I have a $2600 un usable mattress in my bedroom. After several calls to the store, no return call from manager.

Look at the pictures, do not buy anything from Ashley.

The lack of follow up by the store and customer service is reflection on the entire company. Do not buy from Ashley!

Product or Service Mentioned: Ashley Furniture Manager.

Monetary Loss: $2600.

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