Orlando, Florida

I purchased a bedroom set from Ashley Furniture, Daytona Beach. Delivery to take place on Wed 11am-3pm. Monday 8pm voice message received saying bureau is on back order. That's 36 hours before delivery I find out for 1st time, I'm not getting the bureau. Called back next morning suggesting they deliver floor sample to my home until back order delivered or provide monetary compensation.

Guess what kind of customer service I received during that call? There was no sincere apology, merely asked if I read the small print on my paperwork stating sometimes furniture is on back order.

Don't buy from them. Unless you want your credit card charged and the furniture not delivered as promised.

Product or Service Mentioned: Ashley Furniture Delivery Service.

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