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In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well. All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed...
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Ashley Furniture - They have so much zeal for the deal that miss representaion is /must be part of the training
We purchased a couch loveseat and two oversized chairs, all reclining a month ago. We didn't see the chairs but wanted them so all items were PAID IN FULL AND ORDERED. Upon arrival the items were set up and I noticed that the material was a slightly different thickness...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Ashley Furniture - Durable Loveseat peeling and falling apart
We bought the 5 Year warranty because the sales rep said this way you have piece of mind, as it will cover any damage! Well that is not true. We contacted the warranty company and Ashley, and they will not assume any responsibility. After researching online I see there...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
#1006093

Ashley Furniture Lamp Review

#970251
1.5
Ashley Furniture is non respnsive and wont call you back. Bought a whole living room, one lamp came cracked, store wont return my call, corporate wont return email. I hope the CEO who touts values has the arm of a chair impale his derriere to the point you can see it when he yawns. NEVER BUY from these useless wastes of humanity.
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Sectional Sofa Review

#964543
3.5
I bought an expensive sectional and it was perfect. Made me so mad. Will never do that again.
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Ashley Furniture Franden Durablend Leather Sofa Review

#962503
1.0
I bought a whole living room set from ashley which it was durablend and its trash after a few yrs it fell apart and i asked them to fix it but they said durablend when out of business i losted over 3500 dollars ill never buy from ashley ever again
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Ashley Furniture Manager Review

#958490
2.0
Ghammasshi, store manager very rudeto meo, Walnut Creek, Calif store. And rude to a fellow employee of his, sales manager michael dorsey in front of me at the front counter while I was being checked out.
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Purchased a bedroom set that was on sale. I asked the associate if the whole set was included and she said "yes." The chest was not included with the rest of the furniture. The next day I went and spoke to the manager and was informed the chest was not part of the...
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We purchased a double recliner and sofa, including the 5 year extra warranty, from Ashley in LaGrange Ga. Tony is the manager. Within three months the naughahyde started peeling in several places. We called and complained but no no avail. A manufacturer rep was suppose...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

2.0
I liked
  • Selection
I didn't like
  • Value of product
#1003487
This place is beyond unprofessional. I walked around the store for 29 minutes and was never greated. While I was going to the restroom I noticed two people making out, it didn't bother me at first because it's a free country BUT what did bother me was finding out that...
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I bought a couch and love seat for 2500. Thought it was good leather. First when it was delivered we found that a hole was repaired in the back. It was like pulling teeth to get it fixed. Then when the repair man came found that the wood under was broke. Now 4yrs....
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AshleyFurnitureCares

AshleyFurnitureCares Hi, we’re sorry to hear about what has happened to your sofa. We would be happy to try to help you. Please feel free to send an email to fanfeedback@ashleyfurniture.com for fu...

#1002716
Ashley Furniture Sofa Warranty Review
Purchased a the durablend couch with recliners and loveseat. The sofa began peeling within the extended warranty timeframe. I could understand if I had a large family or pets but I don't. I take very good care of my belongings and as such it is very disappointing to...
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AshleyFurnitureCares

AshleyFurnitureCares I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
I liked
  • Show room - all show - no go
I didn't like
  • Warranty
#1002665
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased. Approximately 6 months into owning these sofas they became extremely uncomfortable to...
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1.3
#1001616
ASHLEY FURNITURE This is not for the folks that have already purchased from Ashley; they already know! As for you newbies out there - caveat emptor (buyer beware)! Deliveries are notoriously late and incomplete. Further for being costly furniture, they DO NOT STAND...
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1.0
#1001256