filters
state:
Show
city:
Show
category:
Show
product:
Show
Worst experience ever. In my opinion if you purchase from this store or company you will be sorry. All three pieces of furniture have to be fixed. Refused to honor their agreement. Have wasted my time and with the amount of aggravation probably have shortened my life....
Read more
1.4
I didn't like
  • Attitude
  • Extreme poor quality
  • Did not stand behind product
#1017063
I spent $2700 on a bedroom set and recently a small plastic drawer guide part broke rendering the dresser useless. I called Ashley and they told me I was out of warranty and the 50 cent part I needed was discontinued. Furthermore, I couldn't even pay to have them come...
Read more
1.7
I liked
  • Price
I didn't like
  • Warranty
  • Service
  • Attitude of the service people
#1015874
Don't waste your time! This is a beautiful bedroom set IF it doesn't get delivered damaged like mine did (three times!). On the third delivery Ashely sent the SAME EXACT DAMAGED set that we turned down on the prior delivery (unmistakable). Each time the pieces had...
Read more
#1015525

Ashley Furniture Recliner Review

#989627
I bought a 2000 dollar dual recliner was supposed to be all leather it started pealing two months later they fixed it it did the same thing 7 months after that they said they were going to fix it never did I reported them to the better business bureau they again said they would fix it it never did crappy company never buy from them
Comment Be first to start a discussion
Show

Ashley Furniture Sofa Review

#981038
1.4
I purchased furniture from Ashley and that was m y first mistake. Having issues with the sofa, made numerous calls to customer service with no answers just a bunch of ***. The company is a joke all they want is your money, customer service is a joke. Worst experience i have ever had with a furniture company do not waste your time.
Comment Be first to start a discussion
Show

Ashley Furniture Customer Care Review

#974607
1.0
The worst place to buy furniture it falls apart fast an repair department is awful once they get your money they dont return calls warranty dont mean anything the thrift store furniture is better than ASHELY'S. BEWARE
Comment Be first to start a discussion
Show

Ashley Furniture Delivery Service Review

#974488
we have had nothing but delays..we keep getting told dates when our funiturecl will get deluvered and thete is always an excuse why it wont be delivered or a changed date..We have been waiting 3 weeks for our furniture..Definetly will not ever do buisness with Ashley furniture of pocatello again..
Comment Be first to start a discussion
Show
We bought a leather sofa, chair and ottoman from Ashley in February 2015. The furniture was a little over a year old when we noticed peeling between the cushions. A few months later we noticed a small patch on a cushion where the color was now an orange tan instead of...
Read more
AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.3
#1014536
First- let me say I was only looking for some low cost furniture for my kids' game room...nothing fancy. The furniture is low to mediocre quality at best. The staff is RUDE, uneducated on the products, unhelpful and argumentative. The "company policies" are BS! From...
Read more
#1013422
I bought a durablend reclining sofa and after 10 months it was cracking very bad.I contacted winner furniture in Louisville ky. In Shively.There serviceman came out and said im sitting on it wrong, my body oils caused it to crack and that I had too many people sitting...
Read more
1.2
#1013191
Our horrible experience with the Ashley Furniture Store on Broadway in Tyler Texas. We went shopping in Tyler Texas for Christmas gifts on Black Friday 2016 we stopped at Ashley's furniture on Broadway looking for a Dinette set with more room for the holidays, I found...
Read more
PostalUPS67

PostalUPS67 If you're young and poor, why did you say you feel sorry for the people who don't have enough money to buy the furniture? How did you have the money to pay for it? Better to w...

2.3
I liked
  • Delivery people
I didn't like
  • Being lied to
#1012961
I was fired because of hear say....this company is supposed to be so Christian based but are the biggest devils it is. The director Lane Cavender is a racist and thinks that black people are a disgrace to the company. They do not care about their employees nor...
Read more
Anonymous

Concerned Consumer I am currently having a issue with the quality of the sofas that I purchased from Ashley Furniture and I was wondering if you had any insider information or if you worked in t...

1.0
#1012502
Ashley Furniture - Durablend
We purchased a three piece living room set and the sofa began peeling almost right away. The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa. I would like this repaired, but was...
Read more
1.0
I liked
  • Initially the sofa
  • Comfort of the furniture i bought
I didn't like
  • Poor quality
  • I would never send anyone there
#1011629
Don't waste your time or money with *** from Ashley Furniture!
Don't waste your time or money with *** from Ashley Furniture!
Why you should NEVER purchase from Ashley Furniture Stores. February 20, 2017 by bargainhound 6 Comments (Edit) It has taken me 5 years to write this post. I wanted to write it a long time ago, but wanted to wait until I saw how the quality of the products held up....
Read more
Anonymous

Anonymous Thank you for this. I was thinking of buying living room furniture from Ashley myself. I'm so sorry this happened to you....messed up.

1.0
I didn't like
  • Products not as described
  • I did not llike the way i wad treated no respect
#1011605