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Ashley Furniture review: Not mad

5.0
Details
great great perfect wonderful great
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Review
#1681935 Review #1681935 is a subjective opinion of poster.
Product
Ashley Furniture Table
Pros
  • What i thought i was getting
Reason of review
Exactly as described/ advertised

Ashley Furniture review: Need to cancel order

I tried placing an order online and it said that it wasn’t able to be processed, but it’s taking the money out of my account anyway and I never received a receipt or anything. I’ve been trying to contact someone to have the order canceled. I do not have an order number since I never received a receipt.
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Review
#1681425 Review #1681425 is a subjective opinion of poster.
Pros
  • Design of furniture
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$449
Preferred solution
Full refund
1.0
Details
I bought a bedroom set from them and when my lease ended and we had to disassemble the bed, we discovered that half of the screws were extremely stripped out while others were never even put in. I called to have replacement hardware sent, so that it can be put back...
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Review
#1681009 Review #1681009 is a subjective opinion of poster.
Service
Ashley Furniture Bed Installation

Ashley Furniture review: Rolena Industrial Dining Set Amazon 629357

1.0
Details
Dining set delivery date and time was October 14 @9:00pm
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Review
#1680233 Review #1680233 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Pros
  • Delivery service
Reason of review
Problem with delivery
Loss
$689
Preferred solution
Deliver product or service ordered

Ashley Furniture review in Poughkeepsie Town, New York: Scammed

5.0
Details
Ashley Furniture review - Scammed
Ashley Furniture review - Scammed
Ashley Furniture review - Scammed

Update by user Oct 11

The product fails within 90 days. They were told by Ashley sales they would give a credit towards new furniture and the store manager denied the claim

Original review posted by user Oct 11

My son and daughter in law purchased a floor model living room set for Ashley. They sold them a warranty knowing that the warranty company did not cover floor models. The fabric is not holding up and the frame has caved in. They are pretty well out of luck at this point. I, nor they will ever shop at Ashley again, nor purchase extended warranty.
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Review
#1677694 Review #1677694 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Cons
  • Being yelled at by the manager chad
  • Quality of furtniture
  • Incompetent salesperson
Reason of review
Damaged or defective
Loss
$3700
Preferred solution
Full refund
Tags
  • Deceptive pricing practices
  • Warranty
  • Misleading Customers When Signing

Ashley Furniture review: The mattress that will not let me sleep

1.0
Details
I purchased a kelburn mattress over a year ago in which I paid $1798.00 for it a year later its going flat .Ive called and called I have got the run arounds like no other.I think that this is horrible and it should be replace at this time I still cant get an answer very disappointed. I would like it replaced ASAP
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Review
#1676685 Review #1676685 is a subjective opinion of poster.
Service
Ashley Furniture Customer Care
Reason of review
Bad quality
Loss
$1798
Preferred solution
Let the company propose a solution
Tags
  • mattress
On 7/6/19 my wife and I purchased $2620.33 worth of furniture and a rug from your store. They said the rug would be shipped separately and arrive on 8/27/19. We waited the whole day and it didn't come and I gave them one more day to deliver it. I called the store and...
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Review
#1674007 Review #1674007 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$388
Preferred solution
Full refund
1.0
Details
So it's summer and the mosquitoes are at bloom! We bought two new couches from famous Ashley's Furniture. My baby has bites all over her body, i have bites all over my body arms,legs, hands. I thought GEE this mosquitoes need to give a rest. My husband's sitting on the...
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1 comment
Claudia
#1772393

Not resolved. They wash their hands because of the time frame in which I noticed.

Never again buying from them. I have bought from smaller furniture stores, BOT once have I had this problem.

Review
#1672253 Review #1672253 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Full refund
1.0
Details
NEVER BUY THIS FURNITURE!!!! Bought a sofa, love seat and oversized chair. Waited 2 weeks for the chair. The sofa frame was damaged in transit. Service man ordered new assembly and installed. However the cushion on that side of sofa started to push and gather in front...
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1 comment
Richard L
#1766894

Wish I read your review before I was dupped as well

Review
#1669246 Review #1669246 is a subjective opinion of poster.
Product
Ashley Furniture Sofa
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Essentially they promise that this warranty will cover your furniture for a plethora of reasons when you're paying for it. When it comes down to it, there are so many ways they can twist the situation so that it gets caught in the T's & C's and eventually the claim is...
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Review
#1668733 Review #1668733 is a subjective opinion of poster.
Cons
  • Warranty fraud
  • Corprate policies
  • Customer satisfaction unimportant
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Fix my furniture damage as promised
Tags
  • Platinum Plus Warrenty
  • Scam