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We bought a leather sofa, chair and ottoman from Ashley in February 2015. The furniture was a little over a year old when we noticed peeling between the cushions. A few months later we noticed a small patch on a cushion where the color was now an orange tan instead of...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.3
#1014536
First- let me say I was only looking for some low cost furniture for my kids' game room...nothing fancy. The furniture is low to mediocre quality at best. The staff is RUDE, uneducated on the products, unhelpful and argumentative. The "company policies" are BS! From...
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#1013422
I bought a durablend reclining sofa and after 10 months it was cracking very bad.I contacted winner furniture in Louisville ky. In Shively.There serviceman came out and said im sitting on it wrong, my body oils caused it to crack and that I had too many people sitting...
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1.2
#1013191

Ashley Furniture Sofa Review

Ashley Furniture
#981038
1.4
I purchased furniture from Ashley and that was m y first mistake. Having issues with the sofa, made numerous calls to customer service with no answers just a bunch of ***. The company is a joke all they want is your money, customer service is a joke. Worst experience i have ever had with a furniture company do not waste your time.
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Ashley Furniture Customer Care Review

Ashley Furniture
#974607
1.0
The worst place to buy furniture it falls apart fast an repair department is awful once they get your money they dont return calls warranty dont mean anything the thrift store furniture is better than ASHELY'S. BEWARE
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Ashley Furniture Delivery Service Review

Ashley Furniture
#974488
we have had nothing but delays..we keep getting told dates when our funiturecl will get deluvered and thete is always an excuse why it wont be delivered or a changed date..We have been waiting 3 weeks for our furniture..Definetly will not ever do buisness with Ashley furniture of pocatello again..
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Ashley Furniture Lamp Review

Ashley Furniture
#970251
1.5
Ashley Furniture is non respnsive and wont call you back. Bought a whole living room, one lamp came cracked, store wont return my call, corporate wont return email. I hope the CEO who touts values has the arm of a chair impale his derriere to the point you can see it when he yawns. NEVER BUY from these useless wastes of humanity.
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Our horrible experience with the Ashley Furniture Store on Broadway in Tyler Texas. We went shopping in Tyler Texas for Christmas gifts on Black Friday 2016 we stopped at Ashley's furniture on Broadway looking for a Dinette set with more room for the holidays, I found...
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PostalUPS67
PostalUPS67

If you're young and poor, why did you say you feel sorry for the people who don't have enough money to buy the furniture? How did you have the money to pay for it? Better to w...

2.3
I liked
  • Delivery people
I didn't like
  • Being lied to
#1012961
I was fired because of hear say....this company is supposed to be so Christian based but are the biggest devils it is. The director Lane Cavender is a racist and thinks that black people are a disgrace to the company. They do not care about their employees nor...
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Anonymous
Concerned Consumer

I am currently having a issue with the quality of the sofas that I purchased from Ashley Furniture and I was wondering if you had any insider information or if you worked in t...

1.0
#1012502
Ashley Furniture - Durablend
We purchased a three piece living room set and the sofa began peeling almost right away. The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa. I would like this repaired, but was...
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1.0
I liked
  • Comfort of the furniture i bought
  • Initially the sofa
I didn't like
  • Poor quality
  • I would never send anyone there
#1011629
Don't waste your time or money with *** from Ashley Furniture!
Don't waste your time or money with *** from Ashley Furniture!
Why you should NEVER purchase from Ashley Furniture Stores. February 20, 2017 by bargainhound 6 Comments (Edit) It has taken me 5 years to write this post. I wanted to write it a long time ago, but wanted to wait until I saw how the quality of the products held up....
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Anonymous
Anonymous

Thank you for this. I was thinking of buying living room furniture from Ashley myself. I'm so sorry this happened to you....messed up.

1.0
I didn't like
  • Products not as described
  • I did not llike the way i wad treated no respect
#1011605
had to order bed i wanted online in store,bought 01/21/2017.didnt get delivered till Feb 8th. company advertised percentage off when ordered online well guess what didnt get it.. spent 3,000 on a bedroom set and new mattress,shady shady shady, I will never buy from...
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2.4
#1009188
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended 5 year Guardsman Plan. Total Cost for two pieces was; Original price for two...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous
randi

What was the name of the sofa?

2.4
#1008900
We purchased a full living room set Memorial day. Delivery was timely. First the electric love seat was not installed correctly and stuck in an open position. We had to wait 3 weeks to have it fixed. Second reclining sofa had a large gap between the back and the seat...
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1.7
#1008643