filters
state:
Show
city:
Show
category:
Show
product:
Show
If you think Freddy Krueger was a nightmare, try purchasing from Ashely Furniture Home Store. You will think Freddy Krueger is a Disney movie in my opinion. Your furniture if you are lucky will arrive fully stuffed and made like what you saw in the store. Turn it over...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Service
  • Quality
#1026188
Its been 3 months since I ordered my furniture. I was told by the store employee to call Corporate. SO I did and was told pretty much that the wait could go on forever. And that they could take 30% and another 10% if I cancel my order. And that their furniture comes...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

Anonymous
Anonymous

They are breaking the law by forcing you to wait so long -

#1025306
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started to peel. I even bought the extended warranty - which does not cover "peeling". I sent...
Read more
Anonymous
Anonymous

That looks like pretty rough usage for 6 years.

1.5
I didn't like
  • Do not stand behind a defective product
#1024307

Ashley Furniture Sofa Review

Ashley Furniture
#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
Comment Be the first to start a discussion
Show

Ashley Furniture Delivery Service Review

Ashley Furniture
#997190
2.5
Paid an extra 94.00 for delivery of a new love seat including removal of old one. Now told they will only move old one out of the way and will cost 50.00 more to haul old love seat away. Are you kidding me?? Excessive fees. Right now Furniture Land zero fee promotion for s same service. WG&R 67.99 FOR DELIVERY AND REMOVAL. I will never shop at Ashley againc
Comment Be the first to start a discussion
Show

Ashley Furniture Recliner Review

Ashley Furniture
#989627
I bought a 2000 dollar dual recliner was supposed to be all leather it started pealing two months later they fixed it it did the same thing 7 months after that they said they were going to fix it never did I reported them to the better business bureau they again said they would fix it it never did crappy company never buy from them
Comment Be the first to start a discussion
Show

Ashley Furniture Sofa Review

Ashley Furniture
#981038
1.4
I purchased furniture from Ashley and that was m y first mistake. Having issues with the sofa, made numerous calls to customer service with no answers just a bunch of ***. The company is a joke all they want is your money, customer service is a joke. Worst experience i have ever had with a furniture company do not waste your time.
Comment Be the first to start a discussion
Show
Purchased new end tables on 06/30/2015 from Ashley Furniture Home store Harrisburg Pa. also purchased a 5 year warranty from GBS Protect from store .I paid 579.00 total for end tables and warranty, tables were 467.00 warranty was 79.00 .On January 1st 2017 I noticed...
Read more
1.0
I didn't like
  • Poor construction
#1024053
I purchased a dining room set costing $3,500 about 2 months ago. So last night I was putting some paintings up. I noticed that the top of my china buffet is damaged. I know for a fact it was delivered damaged to me by the Ashley Furniture. Because I live by myself and...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

#1022908
When making a purchase one week and then trying to make a purchase the following week . Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase. I would be happy to pick up this purchase at your store to not have to pay a...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

I didn't like
  • I did not llike the way i wad treated no respect
#1022905
I purchased a bedroom suite and an floor model adjustable bed. I was scheduled for delivery within two weeks of the sale date. Parts of the furniture came had to wait on other parts for weeks. I never received the adjustable bed was told there was a mix up at the...
Read more
#1022563
In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well.All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed...
Read more
Anonymous
Entitled whinny dude

I'm just curious but would you be ok with going to get a mattress and then being told the one you picked out was in someone's home for a day or two? No you wouldn't and you w...

1.0
I didn't like
  • No refund
  • Quality of the product and honoring warranty
  • Not honoring warranty
#1020193
Ashley Furniture Leather Ashley Reclinera Review
We bought 2 recliners. Both recliners cracked at the top. When I called she stated that the warranty was only a year and was up juat a couple of days. They told me that I could buy the top part of the recliner but they woukd not do anything to help. Very rude and it...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.2
I liked
  • Sales woman
  • Thw chair at firstv
I didn't like
  • Did not stand behind product
  • Customer servixe
#1019949
Ashley Furniture - Why you should never buy any furniture from Ashley
I am writing on behalf of my in-laws who are senior citizens. They bought what they thought was a leather couch from Ashley furniture. The reason they thought such is because that is what the salesman told them. After the 5 year warranty was up, no sooner did their...
Read more
ANGJON52
ANGJON52

and I was just about to purchase some furniture from them

Anonymous
Anonymous

I will never order from them again.

1.3
I didn't like
  • Quality and attitude of company
#1019944