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Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
Ashley Furniture - DO NOT SHOP HERE
bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them for over $200. Be careful when making ANY PURCHASE AT ALL FROM ASHLEY'S because they have a NO RETURNS...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
I didn't like
  • Deceitful business practices
#1028451
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
Ashley Furniture - Ashley will not stand behind - San Lucas Harness Set
I purchased this approximately 6 years ago. The set consists of a sofa, recliner, chair and ottoman. I notified Ashley Furniture customer support 2 years ago that my furniture started to peel. I even bought the extended warranty - which does not cover "peeling". I sent...
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Anonymous
Anonymous

That looks like pretty rough usage for 6 years.

1.5
I didn't like
  • Do not stand behind a defective product
#1024307
Ashley Furniture - Sofa 2+3 useless set!!!!
Hi i won't get near Ashley furniture anymore. We have bought 3+2 set 1.5 years ago and from day 1 the sofa's springs system is not functioning!! When you sit on the Sofa you sit really low and uncomfortably. Attached a photo that demonstrate our bad experience with...
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Anonymous
Anonymous

Duct tape! Sheesh..sorry, we are having issues as well. Ashley does not care.

Anonymous
Anonymous

Take them to Small Claims Court and bring a printout of the many complaints against Ashley Furniture.

1.0
I didn't like
  • Poor quality
#1019936

Ashley Furniture Sofa Review

Ashley Furniture
#1018709
1.2
Ashley Furniture - Simple Review #1489070267
Ashley Furniture - Simple Review #1489070267
1 of 2
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
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Ashley Furniture Sofa Review

Ashley Furniture
#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Ashley Furniture Chest Of Drawers Review

Ashley Furniture
#890317
Ashley Furniture - Simple Review #1469726939
1 of 1
We are very fustrated about these handles falling off our dressers and side tables. We cannot find any replacements the right size. We need 6 inches from screw to screw. Do you think you as a company can replace them for us. I believe who ever makes these handles for these bedroom suites should replace them for us. All the dressers and side tables look like this. PLEASE HELP I LOVE MY FURNITURE.
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S396169490 Review

Ashley Furniture
#876204
Ashley Furniture - Simple Review #1467554744
1 of 1
I purchased the Durablend Sofa, Loveseat and Rocker in 2011. The furniture has been deemed defective yet both customer service and consumer affairs have denied my claims! Will not purchase Ashley Furniture in the future.
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Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
Bought my couch in September of 2015 and it looks 10 years old. I called after a few months of having it for them to send out a new cushion for the chase lounge because it was to short. Man came out and "fixed" it but the problem remains! Now the couch is all dropping...
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2.2
#1019234
Ashley Furniture - Bought piece of junk from Ashley and warranty was useless!!!
I bought a couch from Ashley Furniture and they sold me the warranty also, so I thought I was covered, but was I ever wrong...a five year warranty means nothing with Ashley Furniture, just more money in their pockets!!! I have not had it but a little over two years and...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

2.2
I liked
  • What i thought i was getting
I didn't like
  • What happened to what i actully bought
#1019206
Ashley Furniture - Durablend
We purchased a three piece living room set and the sofa began peeling almost right away. The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa. I would like this repaired, but was...
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1.0
I liked
  • Comfort of the furniture i bought
  • Initially the sofa
I didn't like
  • Poor quality
  • I would never send anyone there
#1011629
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended 5 year Guardsman Plan. Total Cost for two pieces was; Original price for two...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous
randi

What was the name of the sofa?

2.4
#1008900
Ashley Furniture - They have so much zeal for the deal that miss representaion is /must be part of the training
We purchased a couch loveseat and two oversized chairs, all reclining a month ago. We didn't see the chairs but wanted them so all items were PAID IN FULL AND ORDERED. Upon arrival the items were set up and I noticed that the material was a slightly different thickness...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.5
#1006178
Ashley Furniture - Durable Loveseat peeling and falling apart
We bought the 5 Year warranty because the sales rep said this way you have piece of mind, as it will cover any damage! Well that is not true. We contacted the warranty company and Ashley, and they will not assume any responsibility. After researching online I see there...
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Anonymous
Anonymous

We have the same problem with our love seat, leather pealing off at the headrest. The response from Ashley was that since we moved that voids the warranty. I have never heard ...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
#1006093
Ashley Furniture Sofa Warranty Review
Purchased a the durablend couch with recliners and loveseat. The sofa began peeling within the extended warranty timeframe. I could understand if I had a large family or pets but I don't. I take very good care of my belongings and as such it is very disappointing to...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
I liked
  • Show room - all show - no go
I didn't like
  • Warranty
#1002665