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Ashley Furniture - Durablend
We purchased a three piece living room set and the sofa began peeling almost right away. The other two pieces are rarely used but the point where they touch (note the word touch, not scraped) the wall has done the same as the sofa. I would like this repaired, but was...
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1.0
I liked
  • Comfort of the furniture i bought
  • Initially the sofa
I didn't like
  • Poor quality
  • I would never send anyone there
#1011629
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture - Leather Furniture Sold as Leather Furniture-- be Aware
Ashley Furniture Fraud Issues That Were Experienced over the purchase over two leather (vinyl ***) items for the sum of $2,000.00, negotiated down sale price, with an additional extended 5 year Guardsman Plan. Total Cost for two pieces was; Original price for two...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Anonymous
randi

What was the name of the sofa?

2.4
#1008900
Ashley Furniture - They have so much zeal for the deal that miss representaion is /must be part of the training
We purchased a couch loveseat and two oversized chairs, all reclining a month ago. We didn't see the chairs but wanted them so all items were PAID IN FULL AND ORDERED. Upon arrival the items were set up and I noticed that the material was a slightly different thickness...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.5
I didn't like
  • Anything
#1006178

Bonded Leather Sofa And Loveseat Review

Ashley Furniture
#1018709
1.2
Ashley Furniture - Simple Review #1489070267
Ashley Furniture - Simple Review #1489070267
1 of 2
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
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Ashley Furniture Sofa Review

Ashley Furniture
#997578
1.0
Ashley Furniture - Simple Review #1485417890
1 of 1
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Ashley Furniture Chest Of Drawers Review

Ashley Furniture
#890317
Ashley Furniture - Simple Review #1469726939
1 of 1
We are very fustrated about these handles falling off our dressers and side tables. We cannot find any replacements the right size. We need 6 inches from screw to screw. Do you think you as a company can replace them for us. I believe who ever makes these handles for these bedroom suites should replace them for us. All the dressers and side tables look like this. PLEASE HELP I LOVE MY FURNITURE.
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S396169490 Review

Ashley Furniture
#876204
Ashley Furniture - Simple Review #1467554744
1 of 1
I purchased the Durablend Sofa, Loveseat and Rocker in 2011. The furniture has been deemed defective yet both customer service and consumer affairs have denied my claims! Will not purchase Ashley Furniture in the future.
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Ashley Furniture - Durable Loveseat peeling and falling apart
We bought the 5 Year warranty because the sales rep said this way you have piece of mind, as it will cover any damage! Well that is not true. We contacted the warranty company and Ashley, and they will not assume any responsibility. After researching online I see there...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
#1006093
Ashley Furniture Fabric Couches are poorly made
Couch springs started popping off after a few years of light use. I was able to put them back together but noticed the underside is made of pressed wood, 1x2s and held together with staples. Called Ashley service - sent them pictures of the damaged frame; they wanted...
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1.7
I didn't like
  • Frame break down
  • Quality and waranty
#999412
Ashley Furniture - Horrible Business Practice and Cheap Furniture
Ashley Furniture - Horrible Business Practice and Cheap Furniture
We ordered a Overly Reclining Sofa from Ashley Furniture (ONLINE) and they delivered it 12/29/2016. First - they did NOT deliver what was ordered. If you look at the picture on their website, the handles for the reclining mechanisms are on the outside of the ends. What...
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2.0
I liked
  • Selection
#989455
Ashley Furniture - Not good quality
Ashley Furniture - Not good quality
Ashley Furniture - Not good quality
Bought, sofa, lounge chair, 3 piece coffee/end table set, a dining table and 4 chairs. First, delivery takes at least three weeks. Second, we bought insurance and have had to use it 4 times in one year. Dining chair, stitches started coming out at seams withing two...
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2.0
I liked
  • Original salesman
#987929
Ashley Furniture Sofa Review
Ashley Furniture Sofa Review
This is Ashley furniture after only 3 years and limited usage. Do not buy this furniture. They tell you it's leather and sell it for exorbitant prices and it is not quality. Pissed customer!
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry to hear about what has happened to your sofa. We would be happy to try to help you. Please feel free to send an email to fanfeedback@ashleyfurniture.com for fu...

Anonymous
Anonymous

same problem ; had furniture 5 years. dura blend. wrote Ashley and sent all paperwork but to no avail they wouldn't do anything. My husband and I were told to pay for repair o...

1.3
#970595
Ashley Furniture Durablend Leather Sofa Review
Ashley Furniture Durablend Leather Sofa Review
Durablend sofa and loveseat peeling and cracking in less than a year. Warranty does not cover tear and wear. Waste of money will not recommended.
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

4.1
#954377
Ashley Furniture - Ashley bicast leather ***!
Ashley sells garbage! Bicast leather flakes off within a year of purchase. Looks horrible and the flakes wind up all over the house. Took a look inside when I threw it out, OMG! I've never seen cheaper shoddier construction on anything! It was stapled together plywood...
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I didn't like
  • Furniture coming apart
#948394