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Ashley Furniture - End tables
Ashley Furniture - End tables
I think many of us that bought this set have had the same problem with the handles. For over a year I’ve contact several different Ashley sales men and never get a returned call. Finally a salesman told me it was discontinued and this was my solution. I bought the...
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1.0
#1125615
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...
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Anonymous
Smitty

OK. You're unhappy with the couch, table, etc.Is this the first time you've ever purchased new furniture ?If so, did you look around and compare construction quality, price, s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.2
#1089100
Ashley Furniture - Awful Quality!
Ashley Furniture - Awful Quality!
Durablend Sofa and loveseat in a vacation home seldom used, is falling apart! The durablend is a *** finish. It has stretched and creased on the seats with 160lb bodies, and is peeling off in "scales" on arms, seats and backrest of both sofa and loveseat. This product...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
#1071919
Ashley Furniture - Poor customer service
1/1

Ashley Furniture - Poor customer service

Ashley Furniture
#1116755
2.6
Details
Spent over $ 7,000 on furniture and my dinning room table is so ugly pealing top it's bee 1 1/2 years since we bought it and the insurance denied the claim. It's sad I took good care of this table for it to be defective. No one will help won't be back here ever again.
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Ashley Furniture - Lies lies lies

Ashley Furniture
#1107892
When we purchase a couch &a recliner we were told 100%leather false 4yrs later the furniture is peeling in further research af got sued for there lies I called head corruption the women said computers r down it was a lie she told me she would call me the following day never receive that phone call
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Ashley Furniture - Simple Review #1489070267
Ashley Furniture - Simple Review #1489070267
1/2

Ashley Furniture Sofa Review

Ashley Furniture
#1018709
1.2
Details
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
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Ashley Furniture - Simple Review #1485417890
1/1

Ashley Furniture Sofa Review

Ashley Furniture
#997578
1.0
Details
Having the same problem paid Alot of money for our couch and love seat just for it to end up looking so cheap
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Ashley Furniture - 2 month old Burnella patio furniture. Paint peeling on leg
Ashley Furniture - 2 month old Burnella patio furniture. Paint peeling on leg
Poor quality of products. Customer service is lacking. They try to get you to buy additional warranty and if you do not, they do all within their power not to honor their warranty when you need it. Phone operators at their "Ashley Care customer service" look for ways...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

I didn't like
  • Did not stand behind product
#1071311
Ashley Furniture Durablend Recliner
I purchased a rocker recliner from Ashley furniture a couple of years ago and despite the fact the chair has had minimal use, the back and arms are peeling and cracking. I bought the warranty, which I know now is useless, because they told me the warranty only cover...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.1
I didn't like
  • No service
  • Quality and waranty
  • Quality of furtniture
#1065838
Ashley Furniture - Do not buy from them just terrible.
Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that they are aware. After many emails back and forth with them, they will not replace...
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4.1
#1064862
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
We bought dining table chairs, king size bed with adjustable base and a mattress. The delivery gets delayed by few weeks (not days) from what was promised for the chairs. The bed arrives with the mattress and a base with missing parts. Had to call customer support and...
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1.0
I didn't like
  • Customer support after buying things
  • No service
  • I would never send anyone there
#1064178
Ashley Furniture HomeStore is a Rip Off CusIDLONGMAR2626
I purchased a Power Lift Recliner from Ashley Furniture Homestore @ 7780 Cicero Ave Burbank,ILL 60459 on 2/25/2017 through James McCormick. I purchased the Furniture Protection. It has a rip in the back of recliner on the right side. I called the store and Warranty...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
I didn't like
  • Ashley furniture homestore is a rip off
#1062028
Ashley Furniture - AVOID ASHLEY AT ANY COST
We bought dinning table chairs, king size bed with adjustable base and a mattress. The delivery gets delayed by few weeks (not days) from what was promised for the chairs. The bed arrives with the mattress and a base with missing parts. Had to call customer support and...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyf...

1.0
I didn't like
  • Quality of furtniture
  • Customer service sucks
#1058587

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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Ashley Furniture Products and Services

All Ashley Furniture Products
Ashley Furniture - Product
Ashley Furniture - Product
Ashley Furniture - Product
I had a couch that ripped within 2 years. I had purchased the extended warranty. Customer service was terrible. Never sent anyone out to Repair. One representative told me they would replace the couch. When o called to follow up, that employee "was terminated". I still...
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I didn't like
  • Poor quality
  • Dishonest policy
  • Quality of the products
#1055971