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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear. Was told this furniture would last up to 15 years if taken care of. False its...
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Anonymous
Anonymous

I went through the same thing. I went and filed a complaint with the BBB they wouldn't do a thing about it they were rude and it was days before I got answer of denial from th...

Anonymous
Cactus Kas

I don't think you'll see that piece of furniture in their advertisements. We bought one similar and the first time I wiped it down with water on a damp towel all the color on ...

Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then 2 years & they started peeling. I called Ashley's to put in a report so they sent me paper work to fill out. I...
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Anonymous
Edwerd

i have problem ashley furtniture too!!!!!! what is the purpose of there conformation call?they called to conform my order, witch was a couch to be delivered JUNE 26. next day....

Anonymous
Debra

I'd park that sucker in front of the store with signs on it....

#464056
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...
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Anonymous
Faye Ploppert NJ

I have a Couch and a massage love seat, it's peeling and it's all over the house. I bought my from Jargons Furniture in NJ. I got a message from The owner said if anybody take...

Anonymous
Anonymous

My fake leather is peeling off in three months March to June 2017. Worse company EVER!!!

Ashley Furniture - Warranty a joke

Ashley Furniture
#1093719
1.0
Details
Paid over $5000 for furniture and they convinced us to get the warranty, saying it covers everything. Lie it covers nothing. Not even 2 years old and can't get my furniture repaired because warranty doesn't cover issue. Waste of money do not get warranty. I will never buy furniture from Ashley again.
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Ashley Furniture - Purchased a bedroom set

Ashley Furniture
#1093088
1.0
Details
Received the bedroom set and was totally disappointed the quality was very cheap looking and flimsy you would think for $1700 it would be much better quality my recommendation would be not to buy.......
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Ashley Furniture - Solid metal in recliner fails

Ashley Furniture
#1104208
I have an Ashley reclining sectional. The same metal struts in both recliners has failed. One of them failed twice. This all happened within five years. This was not one of the joints. It was metal pieces breaking in half. Either very poor design or poor quality materials. I've had very cheap recliners and never saw the poor quality of this garbage.
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Ashley Furniture - Worst experience

Ashley Furniture
#1082163
2.4
Details
City/Location Reviewed: Winnipeg I feel so fool after buying something from ashley not going there again. I bought furniture for my bedroom and paid around 6000$ for that and these theives (ashley) sold same funiture with extra cheater for jus 3200$ and when i called them they said the can not do anything about it. I feel so ripped out . Would never suggest any of my known to go to ashley
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Delivery Service
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Ashley Furniture - Durablend Peeling
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable than leather. We believed what we were told and thought the sectional would last a long...
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Anonymous
Frankee Wilson

I bought a sofa & loveseat from Ashley in Odessa, Texas and 18 months later the loveseat cushions just started peeling and within weeks they were almost bare. I tried to order...

Anonymous
Rod

I have the same exactly the same issue. There is a class action suit against them, stand by and get your 6 dollars "settlement" check......sofa cost me $1500 and lasted about ...

#421325
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...
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Anonymous
Smitty

OK. You're unhappy with the couch, table, etc.Is this the first time you've ever purchased new furniture ?If so, did you look around and compare construction quality, price, s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.2
#1089100
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
We bought dining table chairs, king size bed with adjustable base and a mattress. The delivery gets delayed by few weeks (not days) from what was promised for the chairs. The bed arrives with the mattress and a base with missing parts. Had to call customer support and...
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1.0
I didn't like
  • No service
  • Customer support after buying things
  • I would never send anyone there
#1064178
Don't waste your time or money with *** from Ashley Furniture!
Don't waste your time or money with *** from Ashley Furniture!
Why you should NEVER purchase from Ashley Furniture Stores. February 20, 2017 by bargainhound 6 Comments (Edit) It has taken me 5 years to write this post. I wanted to write it a long time ago, but wanted to wait until I saw how the quality of the products held up....
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Anonymous
Anonymous

Thank you for this. I was thinking of buying living room furniture from Ashley myself. I'm so sorry this happened to you....messed up.

1.0
I didn't like
  • I did not llike the way i wad treated no respect
  • Products not as described
#1011605
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased. Approximately 6 months into owning these sofas they became extremely uncomfortable to...
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1.3
#1001616
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Ashley Furniture - Durablend Leather Rocker Recliner Review
Approximately two years ago I bought a rocking recliner that had Durablend "leather" and now I have a chair that is splitting, cracking and peeling. It seems to me that their claims of this being "more durable than leather" were false and misleading. I am out the $600...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.9
#964107
Ashley Furniture - 2 month old Burnella patio furniture. Paint peeling on leg
Ashley Furniture - 2 month old Burnella patio furniture. Paint peeling on leg
Poor quality of products. Customer service is lacking. They try to get you to buy additional warranty and if you do not, they do all within their power not to honor their warranty when you need it. Phone operators at their "Ashley Care customer service" look for ways...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

I didn't like
  • Did not stand behind product
#1071311