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Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking.
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear. Was told this furniture would last up to 15 years if taken care of. False its...
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Anonymous
Buminfl

It's not real leather. Real leather would cost you $1000's.

Anonymous
Anonymous

I see that I am not alone. I have heard this story before with the pictures, receipts, etc and nothing happens. No responsibility is taken by anyone. Ashley blames manufacture...

Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
Ashley Furniture - Leather Sofa Peeling
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then 2 years & they started peeling. I called Ashley's to put in a report so they sent me paper work to fill out. I...
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Anonymous
Edwerd

i have problem ashley furtniture too!!!!!! what is the purpose of there conformation call?they called to conform my order, witch was a couch to be delivered JUNE 26. next day....

Anonymous
Debra

I'd park that sucker in front of the store with signs on it....

#464056
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
Peeling Leather Sofa from Ashley Furniture
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...
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Anonymous
Faye Ploppert NJ

I have a Couch and a massage love seat, it's peeling and it's all over the house. I bought my from Jargons Furniture in NJ. I got a message from The owner said if anybody take...

Anonymous
Anonymous

My fake leather is peeling off in three months March to June 2017. Worse company EVER!!!

Ashley Furniture - Lies lies lies

Ashley Furniture
#1107892
When we purchase a couch &a recliner we were told 100%leather false 4yrs later the furniture is peeling in further research af got sued for there lies I called head corruption the women said computers r down it was a lie she told me she would call me the following day never receive that phone call
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Ashley Furniture - Poor customer service
1/1

Ashley Furniture - Poor customer service

Ashley Furniture
#1116755
2.6
Details
Spent over $ 7,000 on furniture and my dinning room table is so ugly pealing top it's bee 1 1/2 years since we bought it and the insurance denied the claim. It's sad I took good care of this table for it to be defective. No one will help won't be back here ever again.
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Ashley Furniture - You're sectional sucks! The leather arms are both pealing.

Ashley Furniture
#1124396
Poor quality to cost so much money. I just want you to make it right with me. I had this only 6 months and my cushions are also distorted & the seams are coming apart too. I'm highly disappointed in the furniture.
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Ashley Furniture - Leather sectional

Ashley Furniture
#1123491
Had it not even 6 mths and it was pealing on the arms & wasnt covered in the warranty either but should have been. You suck Ashley Furniture!!!! Btw i didn't pick this furniture out because i knew better but my boyfriend didn't!!! AGAIN YOU SUCK! Contact my boyfriend, Ed Tenison @(931)796-3405.
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Ashley Furniture - Durablend Peeling
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable than leather. We believed what we were told and thought the sectional would last a long...
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Anonymous
Frankee Wilson

I bought a sofa & loveseat from Ashley in Odessa, Texas and 18 months later the loveseat cushions just started peeling and within weeks they were almost bare. I tried to order...

Anonymous
Rod

I have the same exactly the same issue. There is a class action suit against them, stand by and get your 6 dollars "settlement" check......sofa cost me $1500 and lasted about ...

#421325
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
Ashley Furniture - Totally disappointed!!
I purchased this sofa 2 weeks ago, along with a 5 piece dining room set and I couldn't be more disappointed. As stated in previous reviews, the material on the cushion is wearing thin; "real top grain leather" is fake/faux. The surface material is flaking. The...
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Anonymous
Smitty

OK. You're unhappy with the couch, table, etc.Is this the first time you've ever purchased new furniture ?If so, did you look around and compare construction quality, price, s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.2
#1089100
I don't know if you have enough space on here for me to explain everything happy I came to your store and August purchase furniture gave my furniture to a needy family here it is November still don't have the furniture when in the store they made things right I was...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

Don't waste your time or money with *** from Ashley Furniture!
Don't waste your time or money with *** from Ashley Furniture!
Why you should NEVER purchase from Ashley Furniture Stores. February 20, 2017 by bargainhound 6 Comments (Edit) It has taken me 5 years to write this post. I wanted to write it a long time ago, but wanted to wait until I saw how the quality of the products held up....
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Anonymous
Anonymous

Thank you for this. I was thinking of buying living room furniture from Ashley myself. I'm so sorry this happened to you....messed up.

1.0
I didn't like
  • Products not as described
  • I did not llike the way i wad treated no respect
#1011605
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
Very Poor quality of Ashley Furniture & really Bad Customer service
We bought dining table chairs, king size bed with adjustable base and a mattress. The delivery gets delayed by few weeks (not days) from what was promised for the chairs. The bed arrives with the mattress and a base with missing parts. Had to call customer support and...
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1.0
I didn't like
  • No service
  • I would never send anyone there
  • Customer support after buying things
#1064178
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Ashley Furniture - Horrible Quality
Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased. Approximately 6 months into owning these sofas they became extremely uncomfortable to...
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1.3
#1001616

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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I am very unimpressed and not satisfied in the least with my experience with Ashly Furniture, after I made my purchase and waited for delivery. A month ago when part of my order was delivered the entertainment center was missing a handle. I was told the part will ship...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyf...

2.0
#1122889