Your issue in several words. Words: 0 Review Text What exactly happened? Describe your experience in 100+ words What exactly happened? Describe your experience in 100+ words. Add photo Add video Support credibility of your review with visuals: receipts, screenshots,...Read more
Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear. Was told this furniture would last up to 15 years if taken care of. False its...Read more
I bought 2 Leather Sofas from Ashley's April of 2010 & purchased a warranty on them too $1,500 is what I paid for them. I had them no more then 2 years & they started peeling. I called Ashley's to put in a report so they sent me paper work to fill out. I...Read more
Ashley Furniture Sofa Review
by anonymous #870419
1 of 4
Same issue with our couch! Unfortunately we bought two! Sad!
Bonded Leather Sofa And Loveseat Review
by anonymous #1018709
1 of 2
This what my furniture looks like. I contacted the insurance service and was turn down. What a waste of money! I also contacted the BBB and also was turn down.
by anonymous #597206
1 of 3
Bought furniture a year ago and purchased 5 year warranty. The sofa is ripping at the seams and they say it is not covered because too much time has passed. How if we have a FIVE year warranty??
Ashley Furniture Chest Of Drawers Review
by CynL #890317
1 of 1
We are very fustrated about these handles falling off our dressers and side tables. We cannot find any replacements the right size. We need 6 inches from screw to screw. Do you think you as a company can replace them for us. I believe who ever makes these handles for these bedroom suites should replace them for us. All the dressers and side tables look like this. PLEASE HELP I LOVE MY FURNITURE.
We purchased a leather sofa and love seat from Ashley Furniture,Springdale, OH in November 2008. I have paid around $1000 for these.It has not been 3 years since our purchase and the leather has started peeling off. We called up the customer service and were told that...Read more
We bought a leather couch from Ashley furniture a year or so ago. We were convinced to get the warranty. We paid over 100$ dollars for the warranty. The other day we noticed a stain on the couch. It is down between the arm rest and the cushion so we did not notice it...Read more
The handles on my Ashley Furniture desser drawers are falling off. One by one they break off as we simply open drawers. The furniture has been discontinued and I do not know how to get new handles. Haven't had any other problems with the furniture but not have...Read more
Below is my complete Better Business Bureau complaint,so you know the whole story. COMPLAINT ACTIVITY REPORT Case # 91065218 BetterBusiness Bureau of Metropolitan Dallas, Inc. Business Info: Ashley Furniture Home Store, Frisco, TX75034 Consumer's Original...Read more
Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction when being in the same room as the sofa. The sofa initially had a funny smell, it reminded me of a high school science...Read more
Ashley Furniture - Durablend Peeling
My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable than leather. We believed what we were told and thought the sectional would last a long...Read more
On the date of 10/24/11 I purchased a living room set from Ashley Furniture .The set consisted of ,A couch and love seat, 2 end tables ,one soft table.I thought I was buying a quality product The couch and love seat of made of a material called DURA/BLEND. This...Read more