State: Alabama City: Birmingham Clear all filters (7 of 2518 reviews match)
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We bought a couch, love seat with cup holders and recliner in 2013 along with the extended warranty. We took the warranty because if anything happened to the furniture it would be replaced. The headrest section of the love seat has started peeling. When we placed a...
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Anonymous
Micah

Ashley furniture is really worthless. I am having just about the same experience. I will never buy Ashley again. I will tell everyone I know to avoid Ashley.

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

2.1
I didn't like
  • How issues with products are handled
#1133526
Bought an Item, after I was charged they said it would be 4 to 6 weeks to get it. The girl at the register said I could cancel anytime until item was at the warehouse. Called the next day to cancel. The cashier said the item could possibly be in the warehouse. I...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put Pi...

2.3
I liked
  • Initially the sofa
  • Salesperson
I didn't like
  • I did not like the way my problem was handle
#1083922
We started our furniture shopping experience about 2 months ago. We decided the design, material and size of the sectional we were looking for all we had to do is locate this particular prized piece. Our search finally led us to Ashley Furniture, sure I had heard both...
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Anonymous
Update

After talking with the salesperson to report the problem she said the technician would be in contact with us within the week. Never heard anything from them, gave them another...

I recently purchased a dining set and a matress from Ashley Furniture. The matress is a national brand item and I had no problems with. The dining room set is manufactured by Ashleys and is of very poor quality. If you bought a service warranty from them, forget...
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My mom and I went to the Ashley Furniture Homestore in Hoover, Alabama to look at beds. We found a nicely priced bed and quickly realized that the price listed does not include the rails. Why would anyone buy a bed without rails? Then we went over to the mattress...
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My husband purchased a living room set before Christmas as a gift to me. My receipt states estimate deliver 12/22/09. On 12/26 the delivery date was 1/2/10, then 1/9/10, then 1/22/10. On 1/12/10 I cancelled my order and was told I would receive the check in 10 - 14...
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Anonymous
John

As a reminder, most Ashley Furniture HomeStores are privately owned licensee stores that are doing business under the Ashley Furniture HomeStores brand name. If you are havi...

Anonymous
Jeanne

We were also ripped off by ashley furniture. In Jan. 2010 had received a sofa and recliner costing us over $1,300.00 the cushions were wrinkled due to lack of stuffing. ...

bought an entertainment center from Ashley Furniture. was told that there would be "some" assembly, so we decided to save the delivery charge and pick it up from the distribution center not far from our house. when we picked it up nothing was assembled at...
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Anonymous
Tammy

If you or someone you know is having an issue with their Ashley purchase, please review the following: The HomeStores and authorized dealers that sell Ashley Furniture are ...

Anonymous
JIM

YOU DUMASS U BOUGHT IT!