State: Arizona City: Phoenix Clear all filters (32 of 2410 reviews match)
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I bought a few things from Ashley, thinking they had a good quality program, my first disappointment came with my leather sectional, the leather cushions did not hold the weight of people seating on them, when I asked Ashleys help they quickly said.."there is no...
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Anonymous
Anonymous

"they mattress is supported over 2 or 3 slaps of beer"???????????????????

h.kitchener
h.kitchener

Well, you've been fooled twice by this company. Want to try for three times?

2.6
I liked
  • Variety
  • Original salesman
I didn't like
  • No support or solutions
  • Cheap quality
  • Low accountability
#1071822
This is what I sent to them!! Where to begin?? We are repeat customers - both in AZ and previously in CA. We looked at and bought a really expensive leather recliner/rocker - even on super sale it was $800+!! It took two deliveries to get the right chair - the one with...
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1.8
I didn't like
  • Unwilling to stand behind products
#746435
Ashley Furniture - $2600 SIMMONS MATTRESS, DMAGED ONDELIVERY TWICE AND NO RESOLUTION
Ashley Furniture - $2600 SIMMONS MATTRESS, DMAGED ONDELIVERY TWICE AND NO RESOLUTION
I purchased the mattress on a Saturday, delivered Wednesday and looked like their was a body inside of it. This is an expensive Simmons Holly Glen Mattress. Ashley delivered a new mattress on Friday, it had the same problem and the delivery people would not return it....
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Ashley Furniture Couch Review

Ashley Furniture
#685664
2.2
Details
I would never buy anything from this company! Bought couches from here and with in 6 months the staples are coming apart. The leather is ripping! And they have come out twice. And the last time they yes painted my leather.
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Style and Design
DO NOT BUY FROM ASHLEY FURNITURE! I ordered a NEW TV console from one of their distributors, but Ashleys shipped me a REFURBISHED one instead. I ordered two items that came on the same pallet. The first was a chair that came in a new box that had never been opened. The...
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#306135
Ordered a TV console, was assured by the salesman that it would be assembled when we picked it up at the warehouse. He even gave us the measurements for it so we could be sure it would fit in the truck. Drove 50+ miles to the warhouse to pick it up, it's not assembled....
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Purchased a leather reclining sofa and chair in June 2009 - Warranty brochure states recliner mechanism is warranted for five years - it is broken but since that style is discontinued, no parts are available so consequently no warranty - stated to customer service -...
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#278611
Ok it starts with me purchasing a chair,ottoman,bed and mattress, all paid in full.2-3wk delivery time so they deliver on the last day of the 3rd wk and are 1hr late from time given to me for delivery. Chair and ottoman ok only 1/2 the bed survived the delivery truck...
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Anonymous
Debbie Fowler

Which store? I\'m hoping it\'s not the one in my city!

spent 900.00 on a duel recliners one side sucks 2 tec have looked at it and said its not right and were still trying to get it replaced 4 month later whats your problem Ashley i guess you guarantee don't mean nothing I'm going to post this on every free blog i...
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I'm a customer whom purchased a mattress set and bed frame from Ashley furniture store two weeks ago. Delivery came around noon and two men set up the bed for me. I friendly greeted them and they said nothing. Thirty minutes later they were finished. They...
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#257564

Contact Ashley Furniture

Mailing Address:
Ashley Furniture Ind., Inc.
Attn: Consumer Affairs One Ashley Way
Arcadia, WI 54612
Phone:
(800) 477-2222
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Ashley Furniture Products and Services

All Ashley Furniture Products
Unless you wish to spend your hard-earned-money on poorly made furniture and don't mind getting 'the run around' when a problem arises - Ashley Furniture is your store. Forget consumer satisfaction once the furniture arrives. If there are problems with...
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Anonymous
Mary Bates

I wish I had have read these posts a week ago, my husband and I just puchased mattresses from Ashley furniture in West Virginia and they should be delivered on Friday. Hopeful...

Anonymous
Linda

I guess I\'m just another statistic of Ashley Furniture. We bought a wall unit, and the exact same damaged wall unit was delivered to us FOUR TIMES before they finally delive...