When I purchased my sofa set, breakfast table with chairs and bar stools back in 2005 I purchased a service agreement for $500.00 and was told I would get it back after 5 years if I didn't use the warranty. I started thinking this weekend about it and knew I hadn't received a check in the mail so I decided to call the store in West Melbourne where I had bought the items.
I was told by the salesman that I had only 30 days after my 5 years to go into the store and claim it!
If I did not then it was no valid after 30 days. Needless to say it is WAY pass 30 days so they get to keep my money!!!
Never again will I buy a pillow from this company. Watch your dates so you don't miss your deadline!
Product or Service Mentioned: Ashley Furniture Sofa.
Monetary Loss: $500.