Saint Louis, Missouri
Not resolved

Ashley sells garbage! Bicast leather flakes off within a year of purchase. Looks horrible and the flakes wind up all over the house. Took a look inside when I threw it out, OMG! I've never seen cheaper shoddier construction on anything! It was stapled together plywood and 1/3 of the time they missed with the staples!

Sales person lied and lied and then lied some more when we bought it. We had to cover it in the first year because it looked so bad. But that doesn't stop it from flaking apart and it doesn't stop the flakes from getting all over the house.

Product or Service Mentioned: Ashley Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $300.

Preferred solution: Ashley closed down..

Ashley Furniture Cons: Furniture coming apart.

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Mine lasted 5 or 6 years with regular upkeep and normal usage. Once the flaking started there was no stopping it.

Pretty horrible honestly for how much was paid for this sectional. Mine was like the picture except that only the seat cushions disintegrated.


Mine lasted 3 years.


so disappointing to see... I just bought a PU leather couch about 10 mo ago from Ashley's Furniture ....

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