Ashley Furniture - Ashley couch falling apart after 1 1/2 years

1082 of 2083 Ashley Furniture reviews

My wife and I purchased a Signature Design by Ashley sofa and love seat a year and a half ago.Not only has the seam on the arm blown apart but the vinyl/plastic on the surface is pealing from the backing.

I've tried to get a response from Ashley for 4-5 months now to no avail. When we first bought the couch, we immediately had to have the recliner mechanism replaced on the couch after approximately one month of use.

About two or three months later, the mechanism on the love seat started dragging on the floor and that two was replaced.

This review is a subjective opinion of a user.
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Product or service
Signature Design
Review category
Furniture and Decor
review #291421
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Had the same issue 2 Yes 2
1082 of 2083 Ashley Furniture reviews

Dec 09, 2014 #913342

I know the feeling. I just a review for.the same problem.

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Jan 26, 2012 #416408

Just FYI the "Signature" line by them is the entry level stuff as I found out....they even sell it at warehouse stores like B-Lots. Perhaps they do not put as much "goodies" in the entry line as they do their upper line of stuff.

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Jan 25, 2012 #416037

In my experience it reacted to your body sweat. I repair furniture for a living.

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