Ashley Furniture - Ashley couch falling apart after 1 1/2 years
My wife and I purchased a Signature Design by Ashley sofa and love seat a year and a half ago.Not only has the seam on the arm blown apart but the vinyl/plastic on the surface is pealing from the backing.
I've tried to get a response from Ashley for 4-5 months now to no avail. When we first bought the couch, we immediately had to have the recliner mechanism replaced on the couch after approximately one month of use.
About two or three months later, the mechanism on the love seat started dragging on the floor and that two was replaced.
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- Product or service
- Signature Design
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- Furniture and Decor