On Feb 27th i went to Ashley's furniture in Lubbock texas and purchased there 14 piece special....I was told by the sales man it would be 2-3 weeks for delivery (of course he denies he ever said that now) I called yesterday and was told it would be delivered on April 22nd!!I have no living room furniture and so I stated I just want my money back (I paid in full with cash) they stated to me no absoutley no refunds I could get in store credit minus 25% for a restocking fee!!
A restocking fee for what it has not even been in route to ship I asked why can you just not cancel it........again no they can't but they can talk to so and so.... I was on the phone all day yesterday and already left 4 messages today to get a call back!!!!
these people are scams they do not practice ethical business practices........I mean I kind of expect to get screwed when buying a car but a couch come on!!!I would not recommend this pice of *** establishment to my worst enemy.............If you are looking to buy furniture and want to wait for God knows how long then go to Ashley's I guarentee you will leave there a dissatasified customer...............I mean when the guy introduced himself as "slim Jim" that should have been my clue to turn around and walk the f out!!!!
More Review Details
- Product or service
- 14 Piece Living Room Set
- Review category
- Furniture and Decor
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