Ashley furniture company are liars and rude. After the purchase of a new cocktail table and being promise no less than 14 day delivery, I have been hung up on, lied to and treated rudely by their customer service as well as sells representives.
I was informed after 14 days came and went that it could take up to 8 wks to get my table but I could get it faster if I drove to the warehouse and picked it up there, which I did after 5 wks of waiting. Once home and opened the box it is damaged (huge hole in the side).
I call the store they refer me to custmor service, who inform me I have to call the store I bought it at which I had already done. CS rep tells me No refunds or exchanges and hangs up on me.
Product or Service Mentioned: Ashley Furniture Table.