Product: Ashley Furniture Bed Clear all filters (0 of 154 reviews match)
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Jcpenney - Worst experience

Jcpenney - Worst experience
Jcpenney - Worst experience
Jcpenney - Worst experience
Jcpenney - Worst experience
@jcpenney this was hands down the WORST EXPERIENCE I have ever had !!! DO NOT ORDER FROM @jcpenney !!! I purchased a beautiful king bedframe, they came and set it up and it was broken in a few places and they refuse to correct the mistake unless I pay a restocking fee! Not only that the delivery was 3 hours late with no one to contact me to say if they were coming or not, so I sat home all day and night waiting..... I have spoken with several “escalation reps” and nothing has been done, they are condescending and rude ! One woman stated it was going to be taken care of, I waited 5 days and heard nothing. I call back and it was never taken care of , she lied!!! I cannot express enough NOT to purchase furniture from this company !!
1.0
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Ashley Furniture Bed
#1448087
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Big Sandy Superstore - A Nitemare

Ordered a bed 9/25/18 received had of the bed no foot board been promised when purchased told all was in warehouse then promised delivery the 10/9, 10/17, 10/30 then 11/22, called today 11/19 to confirm bed foot board was told now maybe then end of November or early December, this is very sad the store offered a refund of $50 which damage has been multiple
1.0
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Ashley Furniture Bed
#1403865
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Hello, I had my bed delivered on Oct 1st. Missing the one side. It has been more than a week, I’ve called the store I purchased it from about 5-6x and they continue to email the warehouse. I am extremely upset. I haven’t had a place to lay my head that was mine In the...
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1.6
Product
Ashley Furniture Bed
#1379577
I Place an order for a king size bed on July 25th with a delivery day 1-2 weeks. The first delivery the headboard was broken so they had to order a new headboard. ( 2 weeks later) when they came back to put the bed together there was a couple of screw missing a support...
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3.0
Product
Ashley Furniture Bed
I liked
  • Only good thing is the sales personthumbs up
I didn't like
  • Quality of assembly
#1352830
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Ashley Furniture killing me

This furniture small so bad I can't breathe and now my chest hurt and my noise won't stop running
2.4
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Delivery Service
Reliability
Style and Design
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Product
Ashley Furniture Bed
#1290607
On 04/28/2018 I purchased a bedroom set that was delivered on 05/8/2018. When the bedroom set arrived the bed rails were defective and the store said that I had to wait for the new rails to arrive. I called the store today and was transferred to their Corporate office...
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2.2
Product
Ashley Furniture Bed
I didn't like
  • Customer service sucks
  • Having to fight over something that is clearly a defect
  • Quality of materials
#1264149
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Ashley Furniture - Bunk bed

Ashley Furniture - Bunk bed
Ashley Furniture - Bunk bed
The same day my bunk beds were delivered I stepped on the ladder to put on the mattress cover and the ladder step snapped. The ladder was also not screwed in. The assembly only took 40 minutes. They FLEW through it.
3.7
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Ashley Furniture Bed
#1226086
two men unable to speak very good English.They ran out of screws putting the drawers together and one of the drawers would not pull out. I was told that was just the way it is. Customer service sent out a Tech. over a month later and he ordered 2 new drawers. Two weeks...
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1.8
Product
Ashley Furniture Bed
I liked
  • Salesman was nice
I didn't like
  • Quality and customer service
  • Delivery
#1188221
I purchased a bedroom set for $2300 from Ashley.A few months after delivery, the slates that hold the mattress up broke. Ashley replaced them. They broke again (11/2017). I contacted Guardsman (the company Ashley recommends when you purchase)..Needless to say after...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.0
Broadview, Illinois
Product
Ashley Furniture Bed
#1167874
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Rent A Center - Youngstown ohio store sucks

I got a bed from the Youngstown ohio store it was full of bugs
Product
Ashley Furniture Bed
#1107718
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