Product: Ashley Furniture Bed Clear all filters (160 of 160 reviews match)
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Ashley Furniture - Missing part

Ashley Furniture - Missing part
Need replacement bolts for dunk bed. After 11 years, they have all bent and had to be cut to disassemble bed.
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Review
#1702263 Review #1702263 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Ashley Furniture - Bedbugs

So i am from HOUSTON TX and i have gotten my funiture from them when i got my new house .This morning my son ask what was on hia t shirt and i looked and two big bugs i didnt have time to take pictures to terrified.took the sheets off and it was infested with them..
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Review
#1661468 Review #1661468 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Pros
  • Salesperson
Reason of review
Bed bugs
Loss
$3000
Preferred solution
Full refund
1.5
Details
I don't know how to put this briefly my 1st experience was when I received a small amount of money The 1st thing I want to do was go and get a new bed not a car not anything else only a bed I went to actually find sure without doing any research which I should have...
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Review
#1620535 Review #1620535 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Ashley Furniture - Bait and switch
Ashley Furniture - Bait and switch
We ordered a $1,500 bed and $1,500 sectional from Ashley's. Two delivery guy showed up could not speak English and only had two pieces of the sectional and two pieces of the bed but the bed was not the same color or type of bed we ordered. When we called to ask about...
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Review
#1611198 Review #1611198 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Cons
  • Bait and switch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3000
Preferred solution
Full refund
Tags
  • Ashly Himestore Will Rip You Off
The bed delivered from Ashley furniture was 1) Missing 2 pieces and 2) It smells horrible. It's such a shame because it's a beautiful bed, but due to the smell, I cannot sleep in it. Horrible will never buy from Ashley furniture again.
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1 comment
Anonymous
#1685556

I had the same experience with sofa. Lovely to look at impossible to have in home with the smell. Can't wait to have it taken away!

Review
#1526492 Review #1526492 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

Ashley Furniture in Philadelphia, Pennsylvania - Bed bugs

bought a tempurpedic mattress with an adjustable bed,6 or 7 mnths later my wife had red blotches on her . what was it bed bugs. asked them on the phone if they ever had a complaint they said no, after reading the reviews i saw 3 other complaints about bed bugs they got from the furnitue
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Review
#1509014 Review #1509014 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Reason of review
Bad quality

Jcpenney in Bethel Park, Pennsylvania - Worst experience

1.0
Details
Jcpenney - Worst experience
Jcpenney - Worst experience
Jcpenney - Worst experience
Jcpenney - Worst experience
@jcpenney this was hands down the WORST EXPERIENCE I have ever had !!! DO NOT ORDER FROM @jcpenney !!! I purchased a beautiful king bedframe, they came and set it up and it was broken in a few places and they refuse to correct the mistake unless I pay a restocking fee! Not only that the delivery was 3 hours late with no one to contact me to say if they were coming or not, so I sat home all day and night waiting..... I have spoken with several “escalation reps” and nothing has been done, they are condescending and rude ! One woman stated it was going to be taken care of, I waited 5 days and heard nothing. I call back and it was never taken care of , she lied!!! I cannot express enough NOT to purchase furniture from this company !!
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Review
#1448087 Review #1448087 is a subjective opinion of poster.
Product
Ashley Furniture Bed

Big Sandy Superstore in Zanesville, Ohio - A Nitemare

1.0
Details
Ordered a bed 9/25/18 received had of the bed no foot board been promised when purchased told all was in warehouse then promised delivery the 10/9, 10/17, 10/30 then 11/22, called today 11/19 to confirm bed foot board was told now maybe then end of November or early December, this is very sad the store offered a refund of $50 which damage has been multiple
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Review
#1403865 Review #1403865 is a subjective opinion of poster.
Product
Ashley Furniture Bed
1.6
Details
Hello, I had my bed delivered on Oct 1st. Missing the one side. It has been more than a week, I’ve called the store I purchased it from about 5-6x and they continue to email the warehouse. I am extremely upset. I haven’t had a place to lay my head that was mine In the...
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Review
#1379577 Review #1379577 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Reason of review
Damaged or defective

Contact Ashley Furniture Customer Service

Website:
www.ashleyfurniture.com
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews
3.0
Details
I Place an order for a king size bed on July 25th with a delivery day 1-2 weeks. The first delivery the headboard was broken so they had to order a new headboard. ( 2 weeks later) when they came back to put the bed together there was a couple of screw missing a support...
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Review
#1352830 Review #1352830 is a subjective opinion of poster.
Product
Ashley Furniture Bed
Pros
  • Only good thing is the sales personthumbs up
Cons
  • Quality of assembly
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Let the company propose a solution