Manufacturer: Ashley Furniture Category: Beds Clear all filters (31 of 31 reviews match)
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Ashley employees rude, Had to take them to Court to get my money back for merchandise I never received. The Judge actually said in Court I like Ashley Furniture. There is always a disgrumbled Customer. He did rule in part in my favor. I will never buy from them and...
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#1022563
In my opinion I highly SUGGEST NO ONE waste your time or money here!They lie to you to get the sale and the part it can be returned in 1 day is a lie as well. All sales are final for mattresses, foundations, adjustable bases, Bunkie boards, metal rails, pillows, bed...
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1.5
I didn't like
  • Lied
#989921
I ordered a bed from Ashley and not only did they bring the wrong bed twice.It was on back order and no one had the decency to call or send an email. I will never shop there again. The manager had the audacity to call and try to get smart with her comments on the...
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Anonymous

Anonymous We just had the very same experience at a store in the NW suburbs! They delivered the frame and mattress, foundation was damaged and returned. Now we have to wait 2-3 weeks fo...

Ashley Furniture Bed Review

#858373
2.0
Don't get me wrong they have some beautiful furniture but that's where it end... The furniture is cheaply made both my bed and daughters beds are falling apart literally... I called Ashley and no help
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Ashley Furniture Bed Review

#759914
1.0
Bought an ashley king bed after having a sealy for 22 years my old mattress is 20x better than new one. It is the biggest piece of *** i ever slept on. You roll off the sides and my husbands side where is head is is all sunk in and we paid over 1700.00 cash money. Only had 1 year!
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Ashley Furniture Bed Review

#687531
1.0
This is a horrible place. Don't buy anything from them. I ordered the Kira storage bed 4 months ago and I never got it. *** them. Bye
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Ashley Furniture Bed Review

#643449
I will never again shop at ashley furniture. I bought a bed room set/ Living set/ t v stand and 4 bar chairs . Paid $9,000.00 cash in May 18 and I haven't receive my furniture
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I walked in the Ashley Store in Lithonia, Georgia on a Sunday.I was excited to make my first bed purchase ever. I told the saleslady I needed a platform bed for my guest room. We found it, I paid with a check and I was excited. It was delivered on Tuesday. The 2...
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1.6
I liked
  • Design of furniture
I didn't like
  • Promises not kept
  • Product
  • Waiting on the phone
#833333
Worst customer service and quality. Pieces that they delivered were different color, very bad quality ( bed frame is so unstable that I cannot use it at all ) and when I wanted to exchange or return they told me they do not take returns. After I spent at least $50000...
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1.0
I didn't like
  • No refund
  • Poor product
  • Product
#820822
Bought a cal King bed.Broke in one month. After so many emails, calls, to come fix because I bought extra warrentees finally got store credit because they discontinued that style. Bought 2 reclining sofas because they didn't carry cal King beds. Both sofas came torn...
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1.0
I didn't like
  • Dishonest policy
  • Delivery crew nor customer service
  • Poor product
#812942

I finally figured out where the odor has been coming from...thought it was mildew from the outside.Its the wood in my bed frame. Disgusting odor. I will have to throw out the 7 month old smelly bed. This bed was purchased in Fort Lauderdale. I will call them tomorrow...
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This Company hides from calls to Corporate Office by having answer machine take a message to call back.Dinning bench seat was defective when delivered and had to be replaced. On the same delivery the bed was missing slats and could not be assembled. When employees...
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I purchased (cash) living room and bed room suites and I am not one to buy insurance but the salesman promised this insurance covered anything and everything...and best of all if you didn't use it you received a complete refund in 5 years! Wow, how can you not be sold...
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1.0
I didn't like
  • Purchased insurance that was not as described
#790555
My bed started making loud noises when you turn the vibrator on the repairman was sent out and he stuffed insulation around the vibrators which is in my opinion a temporary fix he also was to install the parts at the foot of the bed to stop the mattress from sliding...
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1.0
I liked
  • Salesperson
I didn't like
  • Quality of materials
#787419