Customer upset | Ashley Furniture

1.0
Details
Very poor customer service from your company
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Review
#1716257 Review #1716257 is a subjective opinion of poster.
Product
Ashley Furniture Cabinet
Reason of review
Poor customer service
Loss
$6000

Very Poor people (no ethics) | Wickes Furniture

1.0
Details
Very Poor people (no ethics) - Wickes Furniture
Ordered two tables, one was broken and left in the rain. Told me to ship them back at my expense and they would refund. We all know this is impractical. Dealing with bad people. Never again.
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Review
#1557225 Review #1557225 is a subjective opinion of poster.
Product
Ashley Furniture Cabinet
Cons
  • Poor
Reason of review
Poor customer service
Loss
$380
Preferred solution
Full refund
1.5
Details
dba Ashley Furniture HomeStore sold me damaged/refurbished furniture - not new as described online. Morris Furniture Co states they cannot reduce the price of this item; they can only continue to offer replacement or repair. Ashley Furniture HomeStore has not followed...
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Review
#1290088 Review #1290088 is a subjective opinion of poster.
Product
Ashley Furniture Cabinet
Cons
  • Return process
  • I did not like the way my problem was handle
  • Quality and waranty
Reason of review
Not as described/ advertised
Tags
  • no warranty support
  • Worst Furniture Store Ever
1.0
Details

Update by user Jan 31, 2017

We thought this was resolved. They were going to deliver the new nightstands.

I live in a very nice condo building. We require a certificate of insurance for all deliveries.

In the past other delivery trucks have damaged the property. Ashley has refused to submit the...

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Review
#991587 Review #991587 is a subjective opinion of poster.
Product
Ashley Furniture Cabinet
Pros
  • Salesman jack
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$465
Preferred solution
Deliver product or service ordered

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