Product: Ashley Furniture Chair Clear all filters (46 of 46 reviews match)
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1.0
Details

Update by user Oct 14

warranty company is located @ PO Box 88010 Grand Rapids Mi. 49518

Original review posted by user Oct 14

my husband called and requested to have someone come to our home and check our furniture for bad workmanship. we paid a lot of money for the living room set we bought and it is literally falling apart by...
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Review
#1679896 Review #1679896 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Pros
  • Only want to receive money
Cons
  • Selling defective merchandise
Reason of review
Warranty issue
Loss
$137134
Preferred solution
replace living room sofa or replace whole set

Ashley Furniture - Depressing

2.2
Details
Ashley Furniture - Depressing
Ashley Furniture - Depressing
Ashley Furniture - Depressing
Bought office chair in 2018 at Ashley Home furniture .After I used it normally for 5 months it started to tilt left and right.It is so bad you almost fall out of it.Contacted the store an it will take up to 8 wks to get it fixed.
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Review
#1534377 Review #1534377 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Cons
  • Where it was made
Reason of review
Damaged or defective
Preferred solution
Full refund
Tags
  • Warranty Worthless

Ashley Furniture - Chair with no legs

1.5
Details
Ashley Furniture - Chair with no legs
They delivered my chair with no legs. Can’t tell me when the legs are coming. It was advertised having legs. I paid for legs and I’m not getting them.
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Review
#1512877 Review #1512877 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Pros
  • Chair so i ordered it
Cons
  • That it came with no legs makes it useless
Reason of review
Poor customer service
Loss
$410
Preferred solution
Deliver product or service ordered
1.0
Details
I purchased my dining room set from Ashley Furniture Home store in Greenville NC and was told they offered a furniture protection Plan for $379 so I purchased it. A few months later the chair cushions wore so I called the protection plan for replacement! Well its been...
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Review
#1512595 Review #1512595 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Reason of review
Damaged or defective
Loss
$379
Preferred solution
Full refund

Ashley Furniture - No Response

1.4
Details
I bought a table and chairs from a local vendor. The furniture was damaged, tried to get my money back was denied. Went to go have them reorder and they are closed down. Emailed customer service and no response. I am out my money and my merchandise.
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Review
#1325684 Review #1325684 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Reason of review
Damaged or defective
1.2
Details
From damaged furniture to chairs they sold knowing they could not deliver within months do damage to my house they refused to fix. This is the worst furniture I have ever done business with. They tried 3 times to deliver a dresser without it already being damage. Last...
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Review
#1266681 Review #1266681 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Cons
  • Whole experi
  • Whole experience
Reason of review
Damaged or defective
Loss
$1400
Preferred solution
Full refund
5.0
Details
i bought my chair out of the greenville ashley furniture store, and they told me that that white sofa was a durablend pure leather chair, well it started peeling and then i contacted the store in greenville they gave me the corporate office and they said if i give you...
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2 comments
Anonymous
#1328782

Your sales person sounds like they didnt convey that correctly but honestly, how does something called durablend make you think its made 100% leather? Sounds like you liked the look but didnt want to pay for the other products Ashley carries that IS leather and hoped for the best.

The average person does not think anything with the word blend in it as being 100% pure of a single ingredient. Come on now.

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Review
#1037178 Review #1037178 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Reason of review
Damaged or defective
Loss
$2500
Preferred solution
Full refund

Ashley Furniture Chair Review

I recently purchased a dinning room table with 6 chairs, a server, a dinette set, and a living room suit. The quality and craftsmanship of this furniture is very poor. All of the dinning room chairs are rocking because one leg is short on each of them. The sofas are lumpy and are sinking after 2 weeks. I will not purchase anything else from Ashley Stores again.
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Review
#938170 Review #938170 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Reason of review
Bad quality

Ashley Furniture in Dallas, Texas - FBRIC ON CHAIR PEELING

1.3
Details
i BOUGHT A LOUNGE CHAIR AT ASHLEY in PlANO TX. THE MATERIAL IS PEELING AWAY. iT STARTED BEFORE THE CHAIR WAS 2 YEARS OLD. IT IS 2 AND ONE HALF YEARS AND i AM RE PLACING IT. ASHLEY WILL DO NOTHING EVEN THOUGH I BOUGHT THE FIVE YEAR WARRENTY. I WARN ANYONE, DO NOT FALL FOR THEIR SALES TALK! THEY SAID IF I HAD STUCK A KNIFE IN IT THEY WOULD HAVE FOLLOWED THE WARRANTY. ANY DAMAGE I DID WOULD BE COVERED, BUT PEELING AWAY FABRIC IN LESS THAN 2 AND ONE HALF YEARS DIDN'T COUNT. WISH I HAD STUCK A KNIFE IN IT! J. B. PLANO,TX
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Review
#847980 Review #847980 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Pros
  • Original salesman
Reason of review
Warranty issue
Loss
$300
Preferred solution
Full refund

Contact Ashley Furniture Customer Service

Website:
www.ashleyfurniture.com
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

Ashley Furniture Reviews

  1. 467 reviews
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  5. 20 reviews
Ashley Furniture reviews

Ashley Furniture - Chair Review from Little Falls, Minnesota

1.5
Details
Spent over $3000.00 on a living room set under three years ago. Within 6 months a leg broke in my couch. The chair i bought....springs are poking through. A guy came out and fixed both those things, well if you call putting cheap fabric over the springs fuxing it. He also had the nerve to not only hit in me the whole time he was here but also asked if he could take me out for a beer. A year after i got my set the cushions started sagging, but apparently that's is not covered under warranty. The tables and entertainment stand cheap and scratch very easy. This furniture is COMPLETE junk!!!!!!! I just went out and had to by all new funiture this last weekend. The furniture i have for my teenagers is holding up better then this *** and that set is over 7 years old. ANYONE want this ***....it will be in my curb this sat for free!!!
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Review
#812381 Review #812381 is a subjective opinion of poster.
Product
Ashley Furniture Chair
Pros
  • Look of the furniture
  • Sales woman
Cons
  • Delivery guys
  • Cheap structure
  • Customer service
Reason of review
Bad quality