Product: Ashley Furniture Chair Clear all filters (0 of 42 reviews match)
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Ashley Furniture - No Response

I bought a table and chairs from a local vendor. The furniture was damaged, tried to get my money back was denied. Went to go have them reorder and they are closed down. Emailed customer service and no response. I am out my money and my merchandise.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Ashley Furniture Chair
#1325684
From damaged furniture to chairs they sold knowing they could not deliver within months do damage to my house they refused to fix. This is the worst furniture I have ever done business with. They tried 3 times to deliver a dresser without it already being damage. Last...
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1.2
Product
Ashley Furniture Chair
I didn't like
  • Whole experi
  • Whole experience
#1266681
i bought my chair out of the greenville ashley furniture store, and they told me that that white sofa was a durablend pure leather chair, well it started peeling and then i contacted the store in greenville they gave me the corporate office and they said if i give you...
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Anonymous
Anonymous

Your sales person sounds like they didnt convey that correctly but honestly, how does something called durablend make you think its made 100% leather? Sounds like you liked th...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, Thank you for your feedback on this item, we would be happy to try to help. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com for further assistance. ...

5.0
Product
Ashley Furniture Chair
#1037178
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Ashley Furniture Chair Review

I recently purchased a dinning room table with 6 chairs, a server, a dinette set, and a living room suit. The quality and craftsmanship of this furniture is very poor. All of the dinning room chairs are rocking because one leg is short on each of them. The sofas are lumpy and are sinking after 2 weeks. I will not purchase anything else from Ashley Stores again.
Product
Ashley Furniture Chair
#938170
i BOUGHT A LOUNGE CHAIR AT ASHLEY in PlANO TX. THE MATERIAL IS PEELING AWAY. iT STARTED BEFORE THE CHAIR WAS 2 YEARS OLD. IT IS 2 AND ONE HALF YEARS AND i AM RE PLACING IT. ASHLEY WILL DO NOTHING EVEN THOUGH I BOUGHT THE FIVE YEAR WARRENTY. I WARN ANYONE, DO NOT...
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1.3
Product
Ashley Furniture Chair
I liked
  • Original salesman
#847980
Spent over $3000.00 on a living room set under three years ago. Within 6 months a leg broke in my couch. The chair i bought....springs are poking through. A guy came out and fixed both those things, well if you call putting cheap fabric over the springs fuxing it. He...
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1.5
Little Falls,Minnesota
Product
Ashley Furniture Chair
I liked
  • Sales woman
  • Look of the furniture
I didn't like
  • Delivery guys
  • Quality
  • Customer service
#812381
If there was a no star option, I would have chosen that! I ordered an accent chair. The day before delivery I received a text message confirming time to be between 12:30 PM and 4:30 PM. I responded with a "yes". Day of delivery, I received a call from the driver at...
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1.0
Product
Ashley Furniture Chair
I didn't like
  • Being lied to
#803787
ORDERED OUR FURNITURE IN NOV. DELIVERED DEC.1 TORN, SOAKING WET FROM LEAK IN TRUCK, COUCH DID NOT MATCH TO OTHER PIECE OF COUCH ,CHAIR WAS USED BEFORE AND SO WAS SECTIONAL WAS NOT NEW. TOLD DELIVERY MAN WE WERE NOT GOING TO EXCEPT, HE CALLED COUSTOMER SERVICE, THEY...
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1.0
Product
Ashley Furniture Chair
I didn't like
  • Liers
#792863
I ordered a beautiful chair and a half recliner from the store in Irmo, SC.I ordered it 3 weeks out. On the day it was to be delivered the store called and told me I wasn't going to get it. By the time I do get it, it will be 4 days late. I asked for a different time...
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3.0
Product
Ashley Furniture Chair
I liked
  • Salesman and manager were great
#776538
I purchased an accent chair from Ashley furniture store in Ohio one week before moving to North Carolina. I notice that there was a defect in the upholstering before I moved , but there was no time to fix the problem. I was told by the Ohio store to contact a N.C....
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2.0
Product
Ashley Furniture Chair
#764010