Product: Ashley Furniture Delivery Service Clear all filters (163 of 163 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I setup my delivery on Jan 28 .. they told me to they will call me before a day of the delivery I didn’t got any call so when I called customer service they were rude and they said they put it in feb 28 I moved today which is 27 Jan when I told them I have purchased my...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

1.0
Product
Ashley Furniture Delivery Service
#1177581
The first one stating they had no record of a scheduled delivery, the second one confirming a date was set, lied about calling us on the 26th, and stated not all items were available; despite telling us all items were in stock during our initial call to schedule delivery. We are disgusted. No compensation has been offered. The attitude from the “customer dis-service “ rep was ridiculous. Due to this issue, we will be sleeping on our mattress on the floor, because we donated our furniture...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

1.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Lack of customer service
#1177321
I called the Brandon store and requested a call back, I e- mailed and todate they have not bothered to retn my call or contact me in any way. With so many other stores to purchase from. I WOULD NOT PURCHASE ONE ITEM FROM ASHLEY FURNITURE. Why patronize a store that...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

2.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Delivery and customer service
#1175148
I bought a dining room set from Zedric at the Winchester location but everything has gone completely wrong.When my items were delivered, the delivery guy forgot to put my shelves in the server. I contacted Zedric and said he, “he would take care of it”, so I called a...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

Product
Ashley Furniture Delivery Service
#1148200
The delivery guy tells me the strap holding down my dresser busted and the dresser fell over, is broke. (Lovely) he contacts the warehouse and they have that dresser in stock but per Dan delivery supervisor they cant deliver it to me today (Sunday) bc they are full...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

Product
Ashley Furniture Delivery Service
#1145461
After waiting about 6 weeks for my furniture, the 1st delivery ended with the truck breaking down. And the sofa was damaged. How the sofa gets damaged on a broken down truck with mechanic issues is news to me. So, I didn't get any furniture, no bedroom, no nothing....
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

1.6
Product
Ashley Furniture Delivery Service
#1136470
I don't know if you have enough space on here for me to explain everything happy I came to your store and August purchase furniture gave my furniture to a needy family here it is November still don't have the furniture when in the store they made things right I was...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

1.5
Product
Ashley Furniture Delivery Service
#1132454
We have been waiting for our chairs for about a month now.They were scheduled to be delivered Friday late in the evening. When I called to ask if I could change the time because it did not work, I was answered by a rude woman who just didn’t want to do anything. They...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

2.2
Product
Ashley Furniture Delivery Service
#1131311
We went to Ashley Furniture Store in Glen Burnie,md. 21061....We purchased a living room set....We were told our living room set would be in on the 13th....I called in on the 12th to see if it was still coming in on the 13th or perhaps it is already in....The girl said...
Read more
1.0
Product
Ashley Furniture Delivery Service
I liked
  • I liked the set i ordered
I didn't like
  • How they wanted to charge me if i got a refund
  • I would never send anyone there
  • How i was lied to
#1131171
Don't you think you need someone to talk to the customer to schedule a time and not have a computer make a delivery time. The WORST EXPERIENCE I HAVE EVER HAD BUYING FURNITURE. I would never buy anything from them ever again and I warn anyone who thinks about going...
Read more
AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

1.0
Product
Ashley Furniture Delivery Service
#1113649