Product: Ashley Furniture Delivery Service Clear all filters (0 of 172 reviews match)
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We were moving and really wanted our furniture (living room and mattress) in 2 weeks. The sales lady assured us and went as far as showing us on her computer and how local warehouses had 30-40 in stock. 4 1/2 weeks later our furniture was scheduled for delivery. The...
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Product
Ashley Furniture Delivery Service
#1233393
Bought recliner sofas 12-3-2017 1st —delivery -wrong color-wait 5 more weeks 2nd -delivery -tears in material on both sofas-wait 5 more weeks 3rd— delivery -broke wood on both sofas-got txt next day saying furniture ready for delivery-cant deliver for 1 week...
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1.3
Product
Ashley Furniture Delivery Service
I didn't like
  • Communication
  • How issue are handled with damaged furniture
  • Service
#1225411
This is with regards to my order for furniture that I purchased from Ashley furniture on E Mayo Blvd in North Phoenix. Order placed on 1/28/18, Order number 1100541780. The overall experience of going through this order and its delivery has been the absolute worst...
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1.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Every things involved with their service
#1224486
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Ashley Furniture - The worst ever

Took a month to get the furniture and had to go to the warehouse to pick it up drove over 60 miles and had a wrong piece no one's cares to help you
Product
Ashley Furniture Delivery Service
#1212888
I will never shop here again. My son comes home from college and has no bed to sleep in and when they do bring the bed parts are missing. They have been to my home 4 times, which means I had to miss work 4 times because they give you a 4 hour window. so disappointed...
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1.9
Product
Ashley Furniture Delivery Service
I didn't like
  • Poor service at delivery timeline
#1201857
I paid for delivery and assembly of my furniture on feb 19th. I recieved an email last week that it was scheduled and i took leave from office to receive it. On calling tne customer care i was told that the delivery was never scheduled. And that i had no choice on...
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1.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Service
#1199306
My husband and I purchased a leather living room suit (couch, loveseat, and recliner) plus a rug.We purchased these from the Ashley store in Tupelo MS, this was our first experience with the store, could not have asked for nicer people when buying the products. We...
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Product
Ashley Furniture Delivery Service
I didn't like
  • Customer support after buying things
  • Customer service is awful
  • Will never go there
#1194466
We purchased a bedroom set from the Ashley Furniture Homestore in Shiloh, IL on Greenmount Rd on 1/19/18, which upon delivery on 2/1/18, was damaged. We schedule a time for Ashley to come out and exchange the damaged footboard, and were given a 3 hour time window on...
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Shiloh, Illinois
Product
Ashley Furniture Delivery Service
I liked
  • Design of furniture and sales associate
I didn't like
  • Ashleys store manager the customer care team
#1189643
I setup my delivery on Jan 28 .. they told me to they will call me before a day of the delivery I didn’t got any call so when I called customer service they were rude and they said they put it in feb 28 I moved today which is 27 Jan when I told them I have purchased my...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

1.0
Product
Ashley Furniture Delivery Service
#1177581
The first one stating they had no record of a scheduled delivery, the second one confirming a date was set, lied about calling us on the 26th, and stated not all items were available; despite telling us all items were in stock during our initial call to schedule delivery. We are disgusted. No compensation has been offered. The attitude from the “customer dis-service “ rep was ridiculous. Due to this issue, we will be sleeping on our mattress on the floor, because we donated our furniture...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

1.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Lack of customer service
#1177321