Product: Ashley Furniture Delivery Service Clear all filters (0 of 193 reviews match)
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I HAVE BEING WAITNG OVER TWO MONTHS ON SOME FURNITURE THAT I PAYED CASH FOR STILL HAVEN'T RECIEVED FROM THE ASHLEY ON WINCHESTER AND MY FURNITURE WAS SUPPOSED TO COME FOR THE THANKSGIVING HOLIDAY NEVER CAME AND THE DUE DATE FOR THE 19 OF NOVEMBER BEFORE THANKSGIVING. I...
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Ashley Furniture Delivery Service
#1433323
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Ashley Furniture - Left furniture in yard

Ordered a bed on Saturday December 15. Was told that I would be getting a confirmation on when it would be delivered. On Tuesday December 18 I have not received any response from them so I call the store. I was told that the delivery would be that Friday and I would get a call/text letting me know the delivery window. I get home yesterday and the bed was in my lawn. I did not get any call from them. to top it off I sent them a post on Facebook and it was deleted by them. It seems like they don't want to be bothered with this since they have my money. I live on a busy street and the bed could have easily been stolen
2.6
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
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Product
Ashley Furniture Delivery Service
#1428890
I ordered 3 pieces of furniture for a specific date through the sales person. I received an automated delivery call. When furniture was delivered it was not all delivered. The first person stated it was not their fault, it was the manufactors. I asked to speak to a...
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Ashley Furniture Delivery Service
#1415167
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Ashley Furniture - Last business.

This company sucks,the wors costumer service no respect.They promised me delivery 3 to 7 pm no body show up no call ,I’m not recommend this company to no body.
2.0
Details
Customer service
Product
Ashley Furniture Delivery Service
#1390858
They set up another delivery date, the delivery guys came out almost all of the furniture pieces were damaged. My husband called the store to let them know. The supervisor at the store said that the furniture had to remain in my home until they brought out a new set,...
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1.0
Product
Ashley Furniture Delivery Service
I didn't like
  • Product
  • Delay on my refund
  • Corprate policies
#1385657
I am not one to complain but am really upset with this turn out. I haven’t had my own place, own bed for 7 months. I travel for work every week and all I wanted was my own bed. I didn’t want to wait so long for delivery but I did, and then come to find out it’s not all...
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Product
Ashley Furniture Delivery Service
#1371739
Complaint Description: Poor service - deceptive sales techniques - dishonesty I purchased a couch and loveseat set from Ashley furniture on August 11th. The salesman that I was working with told me that it would take about 6 weeks for delivery of the couches. I...
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1.0
Product
Ashley Furniture Delivery Service
#1368237
Having been happy ASHLEY customers in NJ, we immediately went to ASHLEY in Sarasota Florida when we moved here late Spring 2018. We purchased a bedroom set and sofa bed couch. My delivery people didn't speak a word of English and never set up the mechanics of my bed....
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Anonymous
Kimberly Horner

Two more times they sent the SAME mattress for my sofabed and today it was the SAME ol' story... I waited all day to have the delivery people make me the 8th call to ONCE AGAI...

1.8
Product
Ashley Furniture Delivery Service
I liked
  • Our sales rep eli
I didn't like
  • Entire experience
  • Customer abuse
  • Delivery service
#1359755
I purchased 3 different bedroom sets from Ashley Furniture on July 19, 2018. The first 2 bedroom sets were delivered on September 4, 2018. The 3rd bedroom set was to be delivered on September 11, 2018, however they only delivered the Headboard. After much discussion...
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1.8
Product
Ashley Furniture Delivery Service
#1359312
Bought a sectional for almost $2600 with warranty and delivery. This was July 28th 2018. We were told it was back ordered, would be delivered September 10th. On the invoice the sales rep put delivery asap. I was reluctant but decided to go ahead with the purchase an...
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Product
Ashley Furniture Delivery Service
#1356516