Product: Ashley Furniture Delivery Service Clear all filters (157 of 157 reviews match)
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I don't know if you have enough space on here for me to explain everything happy I came to your store and August purchase furniture gave my furniture to a needy family here it is November still don't have the furniture when in the store they made things right I was...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

1.5
Product
Ashley Furniture Delivery Service
#1132454
We have been waiting for our chairs for about a month now.They were scheduled to be delivered Friday late in the evening. When I called to ask if I could change the time because it did not work, I was answered by a rude woman who just didn’t want to do anything. They...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

2.2
Product
Ashley Furniture Delivery Service
#1131311
We went to Ashley Furniture Store in Glen Burnie,md. 21061....We purchased a living room set....We were told our living room set would be in on the 13th....I called in on the 12th to see if it was still coming in on the 13th or perhaps it is already in....The girl said...
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1.0
Product
Ashley Furniture Delivery Service
I liked
  • I liked the set i ordered
I didn't like
  • Manager representation
  • I would never send anyone there
  • How i was lied to
#1131171

Terrible experience with Ashley furniture.

#1077968
1.6
Details
3 attempts with damaged goods at my house from Ashley furniture, I said enough. I have lost enough time and money. Now I am being charged $250.00 restocking fee because I refuse to accept damaged goods to be repaired by their repair man. I buy new merchandise, unacceptable having to accept damaged goods upon delivery.
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Ashley Furniture - Too slow

#1048490
1.5
Details
Ordered two recliners, two end tables and love seat in March. This was approximately $3000. and paid with credit card. Part of the purchase came as promised, but not the chairs. They came last night at 11:00 pm almost 2 months later. Getting answers was a fiasco as to why they took so long. Not ever again will Ashley Furniture be trusted with our needs
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Ashley Furniture Delivery Service Review

#997190
2.5
Details
Paid an extra 94.00 for delivery of a new love seat including removal of old one. Now told they will only move old one out of the way and will cost 50.00 more to haul old love seat away. Are you kidding me?? Excessive fees. Right now Furniture Land zero fee promotion for s same service. WG&R 67.99 FOR DELIVERY AND REMOVAL. I will never shop at Ashley againc
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Ashley Furniture Delivery Service Review

#974488
we have had nothing but delays..we keep getting told dates when our funiturecl will get deluvered and thete is always an excuse why it wont be delivered or a changed date..We have been waiting 3 weeks for our furniture..Definetly will not ever do buisness with Ashley furniture of pocatello again..
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Don't you think you need someone to talk to the customer to schedule a time and not have a computer make a delivery time. The WORST EXPERIENCE I HAVE EVER HAD BUYING FURNITURE. I would never buy anything from them ever again and I warn anyone who thinks about going...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashleyfurniture.co...

1.0
Product
Ashley Furniture Delivery Service
#1113649
On July 2, 2017, my husband and I brought a sofa & loveseat from Ashley Furnitures, paid in full, $99 delivery and paid for a 5 years warantee. After many phone calls, we were told that we must pickup tje furniture at the warehouse because we did not pay the $99...
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Anonymous
Michael Wattenberger

My daughter and her fiancé were expecting An Ashley delivery on 10-28-2017 between 1:15 p.m. and 4:15 p.m. A lot of the family spent the day with them putting up pictures and...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

Product
Ashley Furniture Delivery Service
#1112859
Purchased a Table and Chairs, Ashley's delivery department called to arrange delivery which was 10/8/2017.Needless to say there was no delivery, not only that there was not so much as a phone call advising us of a delay. Called to cancel purchase only to be given...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

Product
Ashley Furniture Delivery Service
#1112673
I order over $6,000 in furniture!Took off THREE times for delivery and NO DELIVERY - I then received a phone call stating they could not/would not be delivering the furniture!!! THEN THEY TELL ME THAT THEY CAN NOT WILL NOT REFUND MY $1,000 DOWN PAYMENT OR THE $5,580...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

1.4
Product
Ashley Furniture Delivery Service
I didn't like
  • Customer service sucks
  • Nonexistent or beligerent customer service after sale
  • Issues after the sale
#1098644
It took us 4 months to get our furniture. First they delivered something we didn't order. Second time it was damaged, so we couldn't except it. Third time the furniture was what we ordered and not damaged but the truck that delivered it got stuck on our property and...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put Pi...

1.0
Product
Ashley Furniture Delivery Service
#1093508
I purchased a love seat on the first of July got delivered on the 4th, delivery guys notice and we're aware of damage but left the piece telling me to go to the store and dispute it with the sales person not to take it back, long story short im very upset and unhappy...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

Product
Ashley Furniture Delivery Service
I liked
  • Saleperson very nice
  • Only good thing is the sales personthumbs up
#1070719
Go to the Brick.............Leon's....Salvation Army...........Anywhere but DO NOT buy from Ashley.They promise but do not deliver. Held off going to a n out of town funeral visitation for tomorrow as I was supposed to get delivery of a console (other two pieces were...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that your delivery has been delayed. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com Please put Pissed Consumer – and your name in the s...

Product
Ashley Furniture Delivery Service
#1058864