Manufacturer: Ashley Furniture Category: Delivery Services Clear all filters (34 of 34 reviews match)
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When making a purchase one week and then trying to make a purchase the following week .Why would you not have a delivery fee for one purchase and have a delivery fee for the second purchase. I would be happy to pick up this purchase at your store to not have to pay a...
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AshleyFurnitureCares

AshleyFurnitureCares Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com. Please put P...

I didn't like
  • I did not llike the way i wad treated no respect
#1022905
They agreed to delivery the next day to only deliver damaged furniture. We refused the furniture, we make another 29 calls to only confirmed that they would deliver the next weekend which is today. We just received another call that our furniture is not going to be...
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I put a deposit down on furniture on 12/12/16. The salesperson said that it had to be ordered and that it would arrive on 1/11/17 in their warehouse in Portland, OR. Since that was a week day and I was driving 2 hours from home to go to their warehouse to pick it up,...
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Ashley Furniture Delivery Service Review

#997190
2.5
Paid an extra 94.00 for delivery of a new love seat including removal of old one. Now told they will only move old one out of the way and will cost 50.00 more to haul old love seat away. Are you kidding me?? Excessive fees. Right now Furniture Land zero fee promotion for s same service. WG&R 67.99 FOR DELIVERY AND REMOVAL. I will never shop at Ashley againc
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Ashley Furniture Delivery Service Review

#974488
we have had nothing but delays..we keep getting told dates when our funiturecl will get deluvered and thete is always an excuse why it wont be delivered or a changed date..We have been waiting 3 weeks for our furniture..Definetly will not ever do buisness with Ashley furniture of pocatello again..
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I ordered my bedroom set in October with a delivery date for December 3rd. I received dresser, chest, and 2 night stands but nothing to do with the bed. So everything goes into the loft upstairs Because they told us the room has to be empty in order for them to put the...
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Order mattress and matching adjustable frame sept 3rd. Tried to get delivery the day after thanksgiving. I was told after almost 90 days my bed was involved in a train wreck. The girl got snippity with me when I called her out. A week later the store said there was no...
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We bought 2 bedrooms furniture sets and some living room items from Ashley Furniture of Wesley Chapel, FL. The initial delivery was made with 70% of our stuff as scheduled. After they kept scheduling and cancelling the day off delivery for 2 months. This happened 5...
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I bought a chest of drawers online. I called and set up delivery for the chest the following Tuesday. My son stayed home all day waiting or delivery, they didn't call or deliver. I spoke to them and they apologized and set up delivery for two days later saying item...
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1.0
I liked
  • Price
I didn't like
  • Lack of consideration for customer
#955344
I hate Ashley Furniture!! Horrible delivery service! They have changed my delivery date 3 times for not having "the right part" to my bed. I spoke to the manager from the Galleria store this afternoon and she said she will have everything delivered today even if she...
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4 days ago my wife and I went into the new Ashley Furniture store in Tucson we purchased a desk for $299 and two reclining chairs the total came out to write out $1,300. 4 days later and they showed up at the house to deliver the items that we had purchased. The desk...
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Ashley Furniture at Jefferson Mall location, I purchased my bed and after 3 weeks they were supposed to deliever it - they DIDN'T, after numerous phone calls and long hold times I was told my bed will be delievered within 3 days, then they said the next week, or on...
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