Charles Town, West Virginia
Not resolved
1.5
Details
1 comment

We bought furniture from this plase for over 2800 dollars. We didn't get the furniture for almost 7 weeks.

Once we finally got our furniture we were so disappointed, because they were missing half of the parts and broken box spring for the king size bed. We called and made a complaint and the manager at the Winchester, WV store didn't even care and my wife asked fo the corporate number.

Long story short a month and half later they cane at 9pm Saturday night and brought a part that was missing, but once they were trying to put it together they were like, oh we dont have the right scews...I was like where is my box spring for the bed that was delivered 2 months ago abd they were like we don't know. ..I was soo mad and there was nothing I could do at 9pm Saturday night.

Product or Service Mentioned: Delivery Service.

Reason of review: Problem with delivery.

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Shamari
#1230745

Winchester VA store is one of the worst

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