Pretoria, Gauteng

Absolutely horrible! I ordered furniture and a mattress from here and a completely wrong mattress was delivered to me.

I called customer care within 15 mins after the delivery to inform them that I had received the wrong mattress, including sending a picture text of the label. It has been 10 days since then and I have still not received the mattress that I have paid for. I have talked to various managers and customer care agents, including the store managers and they have all voiced that I will receive the correct mattress, but still nothing. No return customer care calls, no follow-up, nothing!

I have never experienced this type of customer service. I will NEVER buy ashley furniture again!

Product or Service Mentioned: Ashley Furniture Delivery Service.

Reason of review: Problem with delivery.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ashley Furniture Reviews

  1. 467 reviews
  2. 257 reviews
  3. 88 reviews
  4. 24 reviews
  5. 20 reviews
Ashley Furniture reviews