Rochester, New York
0 comments
Not resolved
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website

Update by user May 10, 2016

The sales lady was clueless when writing up the order, she had wrong items ordered.That meant waiting another 6-8 weeks for the correct item.

You as the customer have no way of knowing unless you are diligent enough to go to their website and check all item numbers.

I suggest ordering straight from the Ashley website, I may do this in the future just to cut out the aggravation of the remiss employees.

Original review posted by user May 09, 2016

Was given one price from the sales person at the store and had to pick it up it up myself, then found it much cheaper from Ashley Furniture online delivered. No compensation was offered because " I was using a Ashley gift card ". Talk about being blatantly ripped off!

Review about: Ashley Furniture Delivery Service.

Reason of review: Pricing issue.

I liked: Salesman and manager were great, Sales woman, Price.

I didn't like: Dishonest policy, Quality of furniture after a few years of use, Lack of customer service, Issues after the sale, Gift card being used as a means to steal from the customer.

Had an Experience with Ashley Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Ashley Furniture Durablend Leather Rocker Recliner Review Ashley Furniture "Approximately two years ago I bought a rocking recliner that had Durablend "leather" and now I have a chair that is splitting, cracking and peeling. It seems to me that..." Read more Ashley Furniture - DO NOT SHOP HERE Ashley Furniture " bought my bed from Ashley's New Rochelle and Ashley's delivered the wrong box spring, and then they tried to force me to purchase the correct box spring from them..." Read more Ashley Furniture - Ahsly furniture - never again Ashley Furniture "Ashley furniture - never again , the worse furniture and experience ever . We got today the delivery from Ashley Winnipeg of furniture which costed 5000 dollars. My family and..." Read more Ashley Furniture - Do not buy from them just terrible. Ashley Furniture "Problems with Durablend. Will not honor warranty unless I sign a release of liability. Local sales manager explained that the manufacturer made a mistake in the Durablend formula and that..." Read more Metropcs - Horrible Service, Customer Service & Experience Metropcs "Worst phone service provider I have ever used. The service is horrible the phone CCRS will place on hold 15 mins consecutive without even checking back in and make you..." Read more Enterprise Rent A Car - Very Poor Enterprise Rent A Car "In mid June of 2017, we received a rental from Enterprise in Aiea HI. Our Suburban was in the auto body shop. Our 24 yr old daughter and our grand..." Read more Rise Broadband - Reliably *** Connection Rise Broadband "Ever wanted to get your mobile data limited, lose all connection to the internet, and get *** out of money at the same time? Now you can with Rise Broadbang,..." Read more Trupanion Pet Insurance - Misleading and Unhelpful Trupanion Pet Insurance "I had purchased a new puppy. Took him to the vet one day after taking possession of the dog for a full physical examination (as required by breeder contract). Received..." Read more