Ashley Furniture Delivery Service Review from Rochester, New York

128 of 2028 Ashley Furniture reviews

Update added by user May 10

The sales lady was clueless when writing up the order, she had wrong items ordered.That meant waiting another 6-8 weeks for the correct item.

You as the customer have no way of knowing unless you are diligent enough to go to their website and check all item numbers.

I suggest ordering straight from the Ashley website, I may do this in the future just to cut out the aggravation of the remiss employees.

Original review posted by user May 09

Was given one price from the sales person at the store and had to pick it up it up myself, then found it much cheaper from Ashley Furniture online delivered. No compensation was offered because " I was using a Ashley gift card ". Talk about being blatantly ripped off!

This review is a subjective opinion of a user.
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More Review Details

Delivery Service
Customer service
Value for money
Style and Design
Price Affordability
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality
Staff
Reliability
Diversity of Products or Services
Website
More

  • What I liked
    • Salesman and manager were great
    • Sales woman
    • Price
  • What I disliked
    • Dishonest policy
    • Quality of furniture after a few years of use
    • Lack of customer service
    • Issues after the sale
    • Gift card being used as a means to steal from the customer

Reason of review:
Pricing issue
Product or service
D542 230 Bar Stool
Review category
Furniture and Decor
review #844252 by

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128 of 2028 Ashley Furniture reviews
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