Not resolved
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
0 comments

Update by user May 10, 2016

The sales lady was clueless when writing up the order, she had wrong items ordered.That meant waiting another 6-8 weeks for the correct item.

You as the customer have no way of knowing unless you are diligent enough to go to their website and check all item numbers.

I suggest ordering straight from the Ashley website, I may do this in the future just to cut out the aggravation of the remiss employees.

Original review posted by user May 09, 2016

Was given one price from the sales person at the store and had to pick it up it up myself, then found it much cheaper from Ashley Furniture online delivered. No compensation was offered because " I was using a Ashley gift card ". Talk about being blatantly ripped off!

Reviewer is in unhappy mood. sjpajek is quite happy with salesman and manager were great and sales woman and stated that there is a room for improvement of dishonest policy and quality of furniture after a few years of use. Please immediately contact the author of this review to discuss pricing issue of ashley furniture delivery service. Ashley Furniture needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned ashley furniture delivery service in their reviews. You may find this information helpful for further shopping at Ashley Furniture.

Had an Experience with Ashley Furniture?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Ashley Furniture - Awful Quality! Ashley Furniture "Durablend Sofa and loveseat in a vacation home seldom used, is falling apart! The durablend is a *** finish. It has stretched and creased on the seats with 160lb bodies,..." Read more Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Ashley Furniture - Bought durablend leather couch and loveseat peeling and cracking. Ashley Furniture "Purchased a durablend leather couch and loveseat from Ashley 2 years ago it started cracking and peeling everywhere. Called the MFS protection plan said not covered normal wear and tear...." Read more Ashley Furniture - Horrible Quality Ashley Furniture "Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased...." Read more Israel B Garcia Jr Law Firm - ISRAEL B GARCIA JR IS A THIEF Israel B Garcia Jr Law Firm "Uriel Manzano 3 months ago(Translated by Google) The lawyer worst of all lawyers. It is not present in court and tells you lies. And when you go to complainq he..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more