Ashley furniture by the Jefferson mall in KY....they delivered our chase on the wrong side the first time, when they returned with our full order the second time the man at the store ordered us the wrong rug, we had to send it back, we will NEVER go threw Ashley's again even if it's free! the delivery guys were 2 hours late on a Saturday, it was due to be here between noon and 3 they showed up at 5.
took up my hole Saturday and then we found out it was the wrong rug! and they still have not removed it from our bill because customer service says they do not have the authority to do so..
this was the worst experience I've ever had!! JUNE 25TH 2011
Product or Service Mentioned: Ashley Furniture Sofa.
Monetary Loss: $2000.