I too am going through the "DuraBlend Fiasco", I have called the extended warranty company, Montage Furniture Services (denied claim), Ashley Furniture Store (who had me call their consumer affairs/parts dept) and was told all they could do was send me a chunk of repair material for $80. I would then have to pay an installer.
I paid $249.00 for the Premier Combination Plan on 2/17/13, and have never felt so cheated in my life! The recliner sofa and loveseat are peeling after only 3 years.
They are still selling pieces of this furniture material after all these complaints.
Can we get any justice?
Product or Service Mentioned: Ashley Furniture Furniture Warranty.
Reason of review: Warranty issue.
Monetary Loss: $2134.
Ashley Furniture Pros: Original sales rep was super friendly.
Ashley Furniture Cons: No reslution to my peeling durablend furniture.