Pikeville, Kentucky
Not resolved
1.0
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Don't purchase anything from Ashley Furniture that is Durablend. This material peels shortly after your warranty goes out.

Once that happens, you are on your own with NO help from Ashley Furniture. I tried to contact customer service but they simply send you an automatic response of contact your local dealer.

They don't stand behind the product they manufacture and sale. I suggest that you run as far away from an Ashley product as possible unless you have money to burn and time to waste when the item fails.

Product or Service Mentioned: Ashley Furniture Sofa.

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Ashley Furniture Cons: Unwilling to stand behind products.

  • loveseat
  • DuraBlend material
  • Worst Product
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Anonymous
#1077504

So your saying that even though your warranty is expired they should still just give you brand new stuff? What is the point of a warranty if you expect them to give you brand new stuff or fix your product even though your warrant is up

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