Alma, Arkansas
Not resolved
1 comment

All of my Ashley Furniture hardware has fallen off of our chest, dresser and armoir. This is very annoying and looks like cheap broken furniture now. Never EVER buying Ashley Furniture again.

Reason of review: Bad quality.

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Anonymous
#1002158

I bought an electric recliner for my husband for Christmas. It was over $600.

After 2 weeks, it didn't work. I called Ashley and told them I wanted to return it and get a replacement. They said no, you have to call the company we have to do repairs. Keep in mind, it is not Ashley Furniture doing the repairs.

When I called they could not come out for at least a month. When the technician came out, he said that this was a pre-existing condition. It was nothing that we did. Fortunately, he repaired it and we have not had any other problems with it.

I would not recommend Ashley Furniture to anyone.

Once you buy something there, you are stuck with it. Very bad experience.

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