Product: Ashley Furniture Furniture Set Clear all filters (328 of 328 reviews match)
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I bought a dinning room set and it came damaged so i called Ashley to order new parts and they came damaged, a month went buy before the furniture came and another month went by before the parts came and we are going to have to wait an other month for the next set of...
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2.8
Weston Mills, New York
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Ashley Furniture Furniture Set
I didn't like
  • Staff will say anything to sell the product even lie
#1203515
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Ashley Furniture - Would not replace button on 9 month old Dining Chair

Ashley Furniture - Would not replace button on 9 month old Dining Chair
I purchased a Dining set in May of 2017 from Ashley HomeStoe in gaithersburg Maryland. A button on the back of one of the chairs fell off. I called to request that Ashley replace the button and was told that I had exceeded the warrantee period. Really? After less than a year??? I will not be purchasing from ashley again as they obviously don’t stand by their own products
Product
Ashley Furniture Furniture Set
#1186889
What has happened to Ashley Furniture quality control? It is totally untrustworthy with almost every piece of furniture we have bought this year having some type of damage with poor replacement delivery. This dining table was built not square to frame and missing...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyf...

Product
Ashley Furniture Furniture Set
#1144322
Paid $12000 for livingroom set.The material started becoming discolored and we contacted the warranty co. They sent out several technicians over a period of 7 months to resolve the problem and the last guy took apart the furniture to repair the problems and basically...
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Anonymous
Bob

Was there any follow up on this from ashley?

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.7
Product
Ashley Furniture Furniture Set
#1135027
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Ashley Furniture - Poor customer service

Ashley Furniture - Poor customer service
Spent over $ 7,000 on furniture and my dinning room table is so ugly pealing top it's bee 1 1/2 years since we bought it and the insurance denied the claim. It's sad I took good care of this table for it to be defective. No one will help won't be back here ever again.
2.6
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Product
Ashley Furniture Furniture Set
#1116755
Since we never touched the furniture Ashley Furniture Homestore either sent us damaged furniture or the movers damaged the furniture in movement. Since furniture was received wrapped in plastic instead of boxed I suspect we received the floor room furniture without...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, Thank you for your feedback on this item, we would be happy to try to help. Please feel free to reach out to us at fanfeedback@ashleyfurniture.com for further assistance. ...

2.8
Product
Ashley Furniture Furniture Set
#1109834
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Ashley Furniture - Lies lies lies

Ashley Furniture - Lies lies lies
Ashley Furniture - Lies lies lies
Ashley Furniture - Lies lies lies
Ashley Furniture - Lies lies lies
Ashley Furniture - Lies lies lies
When we purchase a couch &a recliner we were told 100%leather false 4yrs later the furniture is peeling in further research af got sued for there lies I called head corruption the women said computers r down it was a lie she told me she would call me the following day never receive that phone call
Product
Ashley Furniture Furniture Set
#1107892
Oh my word! We bought a bedroom set from them about 7 months ago. I have been getting bit for like 7 months. I had welts, sores and bug bites on my arms and hands especially. I thought it was flea bites. Orkin sprayed like 2 treatments . Nothing! I went to doctors had...
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Product
Ashley Furniture Furniture Set
#1105664
Spent over $2050 at this store, and had to throw it all away!!!I was wondering why my children wouldnt sleep in their beds and opting to sleep on the floor instead, only to lift the mattress and break the beds apart to have a countless amount of bedbugs come out of it,...
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1.0
Product
Ashley Furniture Furniture Set
#1101246
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Ashley Furniture - Purchased a bedroom set

Received the bedroom set and was totally disappointed the quality was very cheap looking and flimsy you would think for $1700 it would be much better quality my recommendation would be not to buy.......
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Ashley Furniture Furniture Set
#1093088