Manufacturer: Ashley Furniture Category: Furniture Sets Clear all filters (318 of 318 reviews match)
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Spent over $2050 at this store, and had to throw it all away!!!I was wondering why my children wouldnt sleep in their beds and opting to sleep on the floor instead, only to lift the mattress and break the beds apart to have a countless amount of bedbugs come out of it,...
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1.0
Product
Ashley Furniture Furniture Set
#1101246
I picked out a new bedroom set ordered it I waited several months before it was delivered when it was delivered it came damaged three pieces they agreed to replace them with new ones this is a third attempt. Today July 10 2017 I called the main office just like I did...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, were sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyfu...

1.0
Product
Ashley Furniture Furniture Set
#1072285
Ashley Furniture - Awful Quality!
Ashley Furniture - Awful Quality!
Durablend Sofa and loveseat in a vacation home seldom used, is falling apart! The durablend is a *** finish. It has stretched and creased on the seats with 160lb bodies, and is peeling off in "scales" on arms, seats and backrest of both sofa and loveseat. This product...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

1.0
Product
Ashley Furniture Furniture Set
#1071919

Ashley Furniture - Purchased a bedroom set

#1093088
1.0
Details
Received the bedroom set and was totally disappointed the quality was very cheap looking and flimsy you would think for $1700 it would be much better quality my recommendation would be not to buy.......
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Ashley Furniture Furniture Set Review

#1025765
3.3
Details
I bought a living room set from Ashley furn. It came with two lamps, the lamps were kind of cheaply made I noticed after! They'd blow up all the lights quick, the light's would blink on & off. So, finally they both caught on fire after a year-and-a-half!!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty

Ashley Furniture Furniture Set Review

#1012122
I too have a beautiful Ashley bedroom suite and the handles have broken. I found a similiar style on ebay and they had several so I bought them all (about 20) and so far have had to use them all. Nice furniture crappy hardware
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Ashley Furniture Furniture Set Review

#912544
1.0
Details
I bought duablend power couch and chair from star furniture in clarksburg wv. Was told it was real leather every place you touched. Said it would have use and had two declawed cats. Cats never got on couch, but it srarted peeling within a year. Was repaired but did no good. Repair man said lots of complaints and woukd not last. Dont ever buy from Ashley or Star Furniture.
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Customer service
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
Staff
Value for money
Warranty
Ashley Furniture - AVOID ASHLEY AT ANY COST
We bought dinning table chairs, king size bed with adjustable base and a mattress.The delivery gets delayed by few weeks (not days) from what was promised for the chairs. The bed arrives with the mattress and a base with missing parts. Had to call customer support and...
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AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, thank you for providing your feedback on this item and your experience. We would be happy to try to help with this issue. Please feel free to reach out to Fanfeedback@ashl...

AshleyFurnitureCares
AshleyFurnitureCares
Ashley Furniture Verified Representative

Hi, we’re sorry that you were unsatisfied with your purchase or customer service experience. Please feel free to provide feedback on both by emailing us at fanfeedback@ashleyf...

1.0
Product
Ashley Furniture Furniture Set
I didn't like
  • Quality of furtniture
  • Customer service sucks
#1058587
Ashley Furniture - Bad costumbre service
Almost 5 Years ago we move TO a new home AND we decides TO purchace new furniture we spend more than 5,000 dollars in bedroom and living room set. Our problem started with our couches malfuction rails we felt like we're sitting on the metals. Suddenly start peeling...
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1.9
Product
Ashley Furniture Furniture Set
I liked
  • Nice store
I didn't like
  • Peeling upholstry
  • Costumer service
#1049119
Me and my boy friend bought a bedroom set from Ashley furniture in 2016 & 6 months later my 1 year old son started getting red big bumps on him and we thought it was mosquitos.. one day we were laying down watching tv and I seen my boyfriend jump up cause somthing was...
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Product
Ashley Furniture Furniture Set
#1046202
Just like always I am so tiredd of companysvgetting bybwith what they do to consumers.I just want mymon e y back for the crappy furniture they sell snd oh remember tgey hsve the best warranty there is.bull.It will replace your furniture if they cant fix it. Oh but br...
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Product
Ashley Furniture Furniture Set
#1042925
When my bedroom set was first delivered they didnt put it completely together. My headboard was just leaning against the wall and the 2 table lamps were broken. It took them over a month to replace the lamps and they NEVER attached the headboard. My weekly rate was...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and this certainly doesn't sound right. If you could, please give us a call at 1-800-422-8186 so that we can look into this. Thank you!

1.7
Product
Ashley Furniture Furniture Set
#1037789
Reply to reviews
We thought going to Ashley furniture would be a good look for us to purchase our bedroom set and after getting denied right through your bank we got sent to acceptance now we thought would be good for us to pay off within 90 days I will never purchase from Ashley...
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1.0
Product
Ashley Furniture Furniture Set
#1027271
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
1StopBedrooms - HORRIBLE
Paid $1500 to have a bedroom set shipped to us from 1stopbedrooms.com and IT IS JUNK!!!!! Scratches and Digs throughout, defect in coloring (dark stain spots throughout), screws pulling out and all around BAD QUALITY. We've BEGGED this company to take this back and...
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1.5
Product
Ashley Furniture Furniture Set
#1027124
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