We purchased furniture for our whole house. The installer broke our daughter's headboard then covered it up leaving it for us to discover 2 years later when the warranty was no longer valid.
Of course the protection plan isn't going to cover it either because it's been "too long".
We were lied to, have been treated horribly, and they offer us a credit for a fraction of the cost of the bed, which we can't even buy without re purchasing the entire set. This company is horrible and we will never buy anything from them again.
Product or Service Mentioned: Ashley Furniture Furniture Set.
Reason of review: Warranty issue.