Product: Ashley Furniture Home Delivery Service Clear all filters (0 of 5 reviews match)
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Ashley Furniture - Horrible

Refused to bring dresser to bedroom. Didn't even try unless i signed a waiver if they damaged anything they weren't liable. I refused. They wouldn't bring dresser updtairs. Unbelievable!!!! Never heard of such nonsense!! Didn't delivery company have insurance? Hmm
2.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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Product
Ashley Furniture Home Delivery Service
#1409401
Ashley Furniture and Syncrony bank shame on you... Went to Ashley Furniture in Durhan NC/ met with sales person/ bought furnituer/ First Delivery/ the sofa had to be replaced because it was to large for room/ no big deal I thought/ exchanged for love seat/Weeks later...
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1.8
Product
Ashley Furniture Home Delivery Service
I liked
  • Finally having an ashley furniture account
  • Variety
I didn't like
  • Very bad customer service reps who lie
#1405772
Messed with my credit. Delivery missing pieces. Left unbuilt furniture all over my living room for a month. When delivery came a month later there was no delivery window. Claimed a glitch with system. Furniture came damaged. Said they couldn’t get another piece for...
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1.7
Product
Ashley Furniture Home Delivery Service
#1372822
We ordered our sectional at the Henrietta ANY store, our sales guy was awesome. On Friday we received the delivery confirmation call, that the couch would be delivered on Tuesday. To prepare for this we gave our furniture away on Sunday. Monday morning we received a...
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Anonymous
Christi Marcus

Wow I just called the store to cancel our order & actually got ahold of the store manager. She was super NICE and asked for 24 hours for a solution! I can absolutely do that. ...

1.0
Product
Ashley Furniture Home Delivery Service
#1261216
Resolved
Do not order furniture for home delivery from this place if you do not want to be robbed. If I could rate less than one star, I would. This store uses delivery people hired by a service that was hired by them. In other words, this store and their warehouse are twice...
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1.0
Product
Ashley Furniture Home Delivery Service
#1207744