Product: Ashley Furniture Home Delivery Service Clear all filters (4 of 4 reviews match)
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Ashley Furniture in Bronx, New York - Horrible

2.0
Details
Refused to bring dresser to bedroom. Didn't even try unless i signed a waiver if they damaged anything they weren't liable. I refused. They wouldn't bring dresser updtairs. Unbelievable!!!! Never heard of such nonsense!! Didn't delivery company have insurance? Hmm
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Review
#1409401 Review #1409401 is a subjective opinion of poster.
Service
Ashley Furniture Home Delivery Service
Reason of review
Bad quality
1.7
Details
Messed with my credit. Delivery missing pieces. Left unbuilt furniture all over my living room for a month. When delivery came a month later there was no delivery window. Claimed a glitch with system. Furniture came damaged. Said they couldn’t get another piece for...
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Review
#1372822 Review #1372822 is a subjective opinion of poster.
Service
Ashley Furniture Home Delivery Service
Reason of review
Damaged or defective
1.0
Details
We ordered our sectional at the Henrietta ANY store, our sales guy was awesome. On Friday we received the delivery confirmation call, that the couch would be delivered on Tuesday. To prepare for this we gave our furniture away on Sunday. Monday morning we received a...
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1 comment
Anonymous
#1485433

Wow I just called the store to cancel our order & actually got ahold of the store manager. She was super NICE and asked for 24 hours for a solution!

I can absolutely do that.

Finally after all day long on the phone I was able to get in touch with the store & they are nice and actually seem to care. The 800 customer care reps could definitely use some lessons from the Henrietta, NY store.

Review
#1261216 Review #1261216 is a subjective opinion of poster.
Service
Ashley Furniture Home Delivery Service
Reason of review
Poor customer service
1.0
Details

Update by user Mar 19, 2018

Ashley has done everything possible to help with this matter.

Original review posted by user Mar 11, 2018

Do not order furniture for home delivery from this place if you do not want to be robbed. If I could rate less than one star, I would. This store uses delivery people hired by a service that was hired by them. In other words, this store and their warehouse are twice...
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Resolved
Review
#1207744 Review #1207744 is a subjective opinion of poster.
Service
Ashley Furniture Home Delivery Service
Reason of review
Bad quality

Contact Ashley Furniture Customer Service

Website:
www.ashleyfurniture.com
Mailing Address:
Attn: Consumer Affairs One Ashley Way
Arcadia, Wisconsin 54612
United States
Phone:
(800) 477-2222
All Ashley Furniture Contacts

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