Ashley Furniture- Horrible Customer service!
Due to their own managment turnover, we are now stuck with a King Simmons (Made for Ashley)mattress that leaves us with back pain every morning.The Sales Manager admitted we had a fauolty pillow top that left body impressions over 3" deep, he said try this plush top- if you don't like it come see me and I'll replace it.
Well needless to say, he is gone and the sales director says tough luck "we're not doing anything for you, you'll just have to keep it" What a Joke, whatever happened to the customer is always right?....
We'll never buy there again and we're making sure all our friends, relatives, co-workers and aquaintences know as well.
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- Product or service
- Simmons Mattress
- Review category
- Appliances and Electronics