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Sectional was delivered 1.5 weeks ago. Since then I have experienced nausea, headaches, muscle pain, respiratory distress, and even skin reaction when being in the same room as the sofa.

The sofa initially had a funny smell, it reminded me of a high school science lab. I looked up "formaldehyde sofa" on google and learned that formaldehyde can be used in flame retardants, upholstery, and engineered wood. I looked up symptoms of exposure to formaldehyde and my symptoms are spot on. When I leave the house everything clears up in about 20 minutes and I feel normal.

When I come home I get sick again and feel muddle brained and weak. When I called Ashley they said "it meets government standards", but I'm not sure how that can be since it is making me so terribly sick. Now we are in a pickle because the couch has no return policy unless it is defective. Ashley said it could be considered defective if it is emitting too many fumes, but how could I ever prove that.

The lady on the phone said "you're just having an allergic reaction- if you have an allergic reaction to a cat it doesn't make the cat defective." But I have NEVER had a reaction to any piece of furniture like this EVER IN MY LIFE!!!

And I actually am allergic to cats and I know what that feels like, itchy eyes, runny nose. This is not like an allergy, this is like a toxic shock to my entire system.

Monetary Loss: $750.

Location: Fanwood, New Jersey

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LauraKate B

I received the Altari Queen Sofa Sleeper on June 8. I noticed the strong smell you described, but it faded quickly by the second day.

I relaxed stretched out on the sofa on June 10th, after the smell had almost disappeared. Around 5PM, I started to feel a burning on both legs where my pants had ridden up above my calves. I had burning, weeping, bright red burned areas on both legs where my bare skin touched the sofa fabric. I am at a loss as to how to return the sofa, as customer service is non-responsive.

My legs have still not recovered after six hours. I am just sick over the expense and the horrible pain I still feel.

Edythe Rtp

Order the EFFIE WHITE WASH as well a the darker wash. Delivered 7/2021.

A few weeks after purchasing the above bedroom pieces dizziness, breathing problems and lung pain eye problems has also accrued. Had to remove pieces from my bedrooms now taking up space in my living room with unused with the hopes that Ashley will pick up this toxic mess. Made several attempts to speak to someone 9/26/2021 was given a complain # and was told to expect a return call from corp. Call never came.

I shutter to think what this off gassing process is doing to my and my families health now being in my apartment has become a health hazard. Time to seek professional help.

Mckenna Dzh

Hey there, No wonder I have been feeling dizzy I too am pissed at experiencing this odor coming from my furniture. Yep after a year you are out of luck.

I purchased this in 2018 and the second year, the smell started in the throw pillows which I replaced. Then the sofa set itself started emitting the smell. I'm not sure but I believe it happens when the humidity and summer time comes. It is really bad this summer.

They know that their products have issues and they will not stand by the consumer, the extra warranty that you get sucked into paying for has fine print items so basically your not covered.

there is no talking to them so I vowed to never purchase from them again ! And tell everyone that I know the same.

Guest

Purchased their top-of-the-line leather furniture several years ago. After relocating from the desert Southwest to Indiana in JUL 2020 (via PODS), couch and loveseat now emit an overpowering chemical smell.

One experiences light-headedness, breathing difficulties and eye irritation shortly after being seated.

Trying to live with the fumes as furniture was too costly to simply discard. Hoping it will dissipate eventually.

Ali Bfw
reply icon Replying to comment of Guest-2018374

Same for me. From Kuwait store.

Marlowe Zcr

Me too, My furniture from Ashley came and right after 10 hrs. I have been sick while here in my apt.

Igo away so does the breathing and sick feelings. Come back home and whamoo canโ€™t breathe again.

Guest

We are having the same issue with a tv console and side table from Ashley they said itโ€™s too long to return and Amazon is no help either. It took us this long to figure out it was the furniture making my headband terribly sick

Guest

Pottery Barn Non toxic sofa did the same to me but 4 years latte after I bought it. They said it was all hardwood it is plywood with glue everywhere.

The whole underneath was sealed The fume where in the slipcover and fabric under coming through from the frame. The fumes were so strong I had to throw the sofa outside.

Guest

Bought three piece living room sofa set two months ago, started feeling sick shortly after respiratory issues, skin rash, nausea, went to dr got an inhaler and allergy shot. Called Ashley they sent someone out who told me it was normal off gassing and would clear up.

We opened all doors windows put in house fans and left for days. It only got worse I became so sick I felt as if I was being chemically poisoned rushed to urgent care more meds had furniture moved out of house to garage starting to feel 50% better immediately now my garage smells like a toxic glue factory, and canโ€™t get Ashley to do anything $2000. All my money I saved for new furniture, now sitting on patio chairs but feeling better.

I canโ€™t believe how toxic their furniture is Iโ€™m 50 yrs old and have never had something like this happen. Please donโ€™t buy their furniture it is toxic not only to you but your kids family and pets.

Guest
reply icon Replying to comment of Guest-1865047

We bought a bedroom set and my wife has problems with her throat, neck and nose with the smell. We got a meter and can measure significantly higher level of VOC. We have tried vinegar, charcoal, open the windows over the last weeks but no change.

Palma Uvp
reply icon Replying to comment of Guest-2002238

I have the same experience with my Ashley couch and loveseat. I literally sit down and start having difficulty breathing, runny nose, and sometimes cough.

It's been 4 weeks since they were delivered and the odor emitted is just as strong as the first day. When I leave my living room I feel fine within about 30 min. But if I come back the respiratory problem returns. I thought I was losing my mind till I read these comments!

I'm going to call and see what the local furniture store says where I bought them. Tough luck might be what they say.

Guest

Just purchased a recliner from Ashley Furniture...the first night I sat in it I woke up with a rash all over my body and it has a very STRONG toxic smell. I call the store and a technician is scheduled to come out and take a look at it next week.

Cayle Edf
reply icon Replying to comment of Guest-1841384

Did you ever get Ashley to return toxic furniture?

Guest

Omg just got new furniture from Ashley and have been feeling ill since lung irritation congestion muscles aches if I leave the house is seems to clear up

Guest

Call the call center and ask for HQ

Guest

We had the same problem with a leather recliner we bought from Ashley furniture! The fumes smelled like a dead rotting molded formaldehyde piece of rotten furniture.

It took a couple of days before we realized it was the recliner as the entire room smelled of toxic poison... by this that time not only were we all sick but our two dogs were, too, from inhaling the toxic fumes! I personally had vertigo and was thinking we would all have to go to the ER u til I had my son remove it to the porch u til I could have a person a take it too the dump to be destroyed!

$1,000 thrown away! These canโ€™t be the only complaints!

Guest
reply icon Replying to comment of Guest-1804613

Oh WOW! I had the same exact reaction to my bed room furniture-Porter!

It is "their best selling style". They only thing they would do was to replace the set I have with the same set!! Same exact story as you all experienced!

Asthma and Brochitis, Dizzy, eyes watering. Not only are they making us sick, they have HORRIBLE customer service!

Guest

i got a lift chair and the first one broke after 6 wks. they replaced with a like one and this one smells awful!!!!

Hebert Rmc

How is Ashley Furniture still in business?

Guest
reply icon Replying to comment of Hebert Rmc

Right

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