Lakeland, Florida
2 comments
Featured on Pinterest 100% full Not resolved

Purchased Leather couch and two recliners from Ashley furniture and extended warranty thru Guardsman .Less than six months my leather couch started peeling in few spots.I called Ashley they referred it to Guardsman who came out took pictures and then got report that it was due to abuse,said I must of cleaned leather with wrong cleaner.

Related: Ashley Furniture - CRAPPY CUSTOMER SERVICE/bad product

No cleaner was used and I was told furniture would be warrantied even if dog chew it or nail polish spills etc. when i bought my $3000.00 set .I was lied to and they DO NOT honor their warranty's.I do not recomend Ashley Furniture

Review about: Leather Couch.

I didn't like: No one wanted to fix problem, Quality of furniture, Customer service sucks, Being lied to.

Review #612633 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Reliability
Customer service
Staff
Reason of Review / Monetary Loss Damaged or defective / $3000
Preferred solution Let the company propose a solution

Had an Experience with Ashley Furniture?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1164391

I also purchased a leather recliner from Asley Furniture and it is only a year old and have worn spots and discoloration of the leather. Paid a lot of money for a cheap product. Once the item leaves the store forget about customer service.

Anonymous
#1088108

Never never buy from ashleys furniture.Their furniture actually falls apart it's so cheaply made.

Read reviews and you won't buy it.They are worse than worse,just can't say enough bad things about ashleys.

You May Also Like

Ashley Furniture - Floor model mattress Ashley Furniture "We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more Ashley Furniture - Don't buy from Ashley's Furniture Ashley Furniture "February 10, 2017 Part 1- I will never buy from Ashley's Furniture again. Horrible service, from the salesperson not giving you all the financing details until you've spent hours picking..." Read more Ashley Furniture - Horrible Quality Ashley Furniture "Approximately 1 1/2 years ago we purchased the Knox sofa and loveseat from Ashley furniture. These 2 pieces of furniture are the worst quality furniture that I have ever purchased...." Read more Ashley Furniture Sofa Warranty Review Ashley Furniture "Purchased a the durablend couch with recliners and loveseat. The sofa began peeling within the extended warranty timeframe. I could understand if I had a large family or pets but..." Read more Horrible fit from "custom" car cover from Cover Anything Cover Anything "I ordered a car cover from Cover Anything based on the make and model of my car. I travel often and it arrived during a lengthy absence and I did..." Read more Plentyoffish - OK  I have  tired  to reset  my  password several  times no  response  there  are  at  least  Plentyoffish "I have tried to reset my password several times. Good luck no response. There are 2 or 3p people who would like to talk to me if you are in..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button. No other delivery drivers, Fed Ex..." Read more Cooking Club Of America - Where did it go? Cooking Club Of America "I loved my monthly magazine and the products I purchased from them and when you pay for a lifetime membership, you expect to continue getting what you paid in advance...." Read more