Manufacturer: Ashley Furniture Category: Loveseats Clear all filters (41 of 41 reviews match)
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I purchsed a leather sofa and love seat on 12/12/16.The loveseat was delivered on 12/14/16 but I was told the sofa was on back order. The love seat was torn upon delivery and I was told a tech would come to acess and repair. He arrive on 12/27 and said he would replace...
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Anonymous

Anonymous This issue was resolved. I received a full refund but only after 6 phone calls and 4 store visits.

,We bought a couch and love seat , the couch was fine but the love seat was damaged, refused to take it, they said the would send a new replacement, They resent me the same broken love seat that we refused ,we didn't notice it until we went to move it, that the frame...
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#976529
Bought a dual power reclinging love seat, was delivered without the electronics.The delivery guy just wanted to leave. So after 6 calls to various folks I now have to wait 6 more weeks to get a correct unit? Really and oh by the way, they already got paid. NOT. So now...
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#976178

Ashley Furniture Loveseat Review

#558052
Bought a black durablend couch it's peeling like a garbage bag paid alot for a couch and loveseat to look 100 years old
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Ashley Furniture Loveseat Review

#558044
I bought Durablend couch and loveseat from ashley and it's peeling and cracking looks 100 years old and paid 1500.00 peeling everywhere looks awful
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It's defective and Ashley Furniture should quit selling it and offer to repair defective units. PS I have a brother-in -law that purchased a travel trailer that had this same recliner in the living area. It started peeling after they had owned the trailer a little...
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3.7
I liked
  • Sales staff
I didn't like
  • Quality of product
  • Quality of ashley loveseats durablend cafe
#954064
Reply to reviews
We did not want to accept it on delivery but we were told keep it until the new one was delivered.That was the worst idea they sent some out to fix it with new panels and he installed them on an angle so the corners didn't even line up and the sides were wavy. We...
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1.2
I didn't like
  • Delivered damaged item
  • Damaged item
#849935
Reply to reviews
We purchased a love seat with individual reclining backs about 3 years ago. The electric seats were a problem right from the beginning. Sometimes they worked o.k. Other times the reclining part would get stuck in the open position--for days. We decided we could...
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3.0
I liked
  • Delivery person and the sales guy
As I sit and relax on my loveseat the armrest creaks & squeaks. The problem revealed itself from the first day right after the retailer delivered it to my home. The purchase included free delivery. The retailer says I need to bring it into their store. They are about...
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mlynnmor

mlynnmor I finally gave-in and paid S & Y to come and P/U the creaking loveseat. This was back in July 2016, a month before the warranty would expire. They delivered back to me after o...

Anonymous

Anonymous Still waiting to hear something from Ashley Consumer Affairs. The retailer, S & Y Furniture in Mojave, Calif, their indifference is egregious to say the least. My warranty wil...

1.0
I liked
  • Design of furniture
I didn't like
  • Cheap structure
#817535
I bought a Living Room suit in 2012 and a Sealy Mattress in 2013. The Living room suit was a 4 Piece including a Couch, Loveseat, Big Chair and Ottoman. The sales man talked me into the protection plan for the furniture...told me it covered EVERYTHING. I said even...
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2.3
I didn't like
  • Quality of furniture after a few years of use
#801230
Review about Ashley Furniture Reclining Loveseat from Lady Lake, Florida
Review about Ashley Furniture Reclining Loveseat from Lady Lake, Florida
Review about Ashley Furniture Reclining Loveseat from Lady Lake, Florida
Purchased electric reclining loveseat and recliner. First the covering starts to blister and then started peeling off in long strips. I spent over 1800.00 on the two pieces and they are not covered. This is not normal wear and tear. It is shoddy workmanship and cheap...
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AshleyFurnitureCares

AshleyFurnitureCares

Ashley Furniture Verified Representative
I'm very sorry to hear you are having issues with your living room furniture. Can you please send us your purchase information, including the store where you purchased, to Fan...

In February 2013 I furnished an entire home with Ashley's furniture and paid cash. Delivered, defective, redelivered. As I am a Cdn, have spent between 5 - 7 months using this furniture since delivered. Returned to FL in November 2015, noticed wearing on Reclining...
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Anonymous

Anonymous Welcome to the wonderful world of Ashley furniture where the quality is junk and the customer service is non existent. Once you hand them your money for stuff their is absolut...