Good products well made | Ashley Furniture in Macon West, Georgia

2.8
Details
All the probs I have had with my product is I have the electrically operated love seat. The hand switches always break/pull out from the hand held switch. I have repaired several till repair is not possible.
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Review
#1706300 Review #1706300 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Bad quality
Preferred solution
Need to replace two activation switch modules with cord. Please give me price or where to obtain these items. Loveseat is electric model MAWQNVORI03
2.0
Details
I bought 5 pieces of furniture for my living room. when I signed the agreement I was told and they made me signed a no return at all agreement. I signed it due to the fact that I thought this was a serious and responsible business, however, I was flat wrong and now I...
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Review
#1610604 Review #1610604 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Cons
  • Many
Reason of review
Return, Exchange or Cancellation Policy
Loss
$957
Preferred solution
Full refund
Tags
  • return policy
I say so an Insurance Adjuster is not to let me know what's covered if I get in a car wreck?? Manager did offer to send another Tech out for a second look at my furniture.... but it would be at my expense! Furniture isn't even 2 years old.!! Next stop!! Ashley furniture...
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Review
#1337085 Review #1337085 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Warranty issue
Preferred solution
Full refund
1.3
Details
Very cheaply made - Ashley Furniture
I am on the phone right now to customer service for third request for cheap and nasty made love seat particle board and useless staples at back breaking yet again I mean the whole back frame is hanging off back off chair !! Had guy out Tracie already for same thing ....
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Review
#1328520 Review #1328520 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Bad quality

Sucks | Ashley Furniture

1.0
Details
Sucks - Ashley Furniture
It would have cost ashley about $200. for me to be happy. But they nasically told me to pound sand
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Review
#1324741 Review #1324741 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
On 7/30/2016 I purchased a leather love seat, I wrote a check for the entire purchase, no financing at all from Ashley Furniture. It wasn't 5 months and the color started to peal a check, I went on line to see if anyone else had the same complaint, OMG everyone had the...
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1 comment
Ekaterini
#1519013

The problem is that you didn’t buy real leather. I have feeling you bought something called “bonded” leather or some other nonsense.Don’t let yourself get talked into buying something like it again from somewhere else.

Salesman are pretty aggressive about pushing it.

The markup is so high the stores make an easy profit from it.Vinyl is actually more durable if you can’t afford real leather. And quality leather is expensive.

Review
#1281924 Review #1281924 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Return, Exchange or Cancellation Policy
Had furniture 6 months and cushions And back of couch- love seat BROKE DOWN - looked like I had it 6 years instead of months! They contract out the repairs- the first tech was rude and said he’d replace some not all of the cushions- I said I’d prefer all be replaced-...
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1 comment
Amrom
#1407740

Hi, we’re sorry that you were unsatisfied with your customer service experience. Please feel free to provide feedback by emailing fanfeedback@ashleyfurniture.com.

Please put Pissed Consumer – and your name in the subject box. We would be happy to try to help.

Thank you,

Daniel

Review
#1152181 Review #1152181 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Bad quality

Its junk! | Ashley Furniture

2.5
Details
Bought durablend couch & loveseat May 2016. By July 2017 (2 months after the warranty expired! a 3" crack developed on the upper part of the loveseat. By Sept 2017 the crack expanded and additional cracks appeared. Dont buy this stuff unless you only need it for one year.
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Review
#1111971 Review #1111971 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Bad quality
1.5
Details

Update by user Jan 04, 2017

Ashley finally picked up the love seat on 1/3/17. We see about the refund.

Original review posted by user Jan 03, 2017

I purchsed a leather sofa and love seat on 12/12/16.The loveseat was delivered on 12/14/16 but I was told the sofa was on back order. The love seat was torn upon delivery and I was told a tech would come to acess and repair. He arrive on 12/27 and said he would replace...
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1 comment
Anonymous
#1280088

This issue was resolved. I received a full refund but only after 6 phone calls and 4 store visits.

Review
#984310 Review #984310 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Return, Exchange or Cancellation Policy

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Ashley Furniture reviews

Doesnt stand by product | Ashley Furniture

,We bought a couch and love seat , the couch was fine but the love seat was damaged, refused to take it, they said the would send a new replacement, They resent me the same broken love seat that we refused ,we didn't notice it until we went to move it, that the frame and leg was broken, and because of the 24 hour rule ,they the only thing they would do is send a repairman out to see if it could be repaired if not they would send another replacement I don't want a replacement , I want my money back not a broken couch, didn't get what paid for
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Review
#976529 Review #976529 is a subjective opinion of poster.
Product
Ashley Furniture Loveseat
Reason of review
Damaged or defective